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Reviews — 8
My wife and just moved in to 363 Bond Street.
Their leasing agents were fantastic throughout the entire leasing process and beyond. Joe was so thorough and accommodating answering every question we had about the apartment availability and the building.
And Michelle- she is amazing. I was somewhat stressed about getting approved and she was so nice, friendly, honest and reassuring. I felt like I was talking to an old friend and it was the first time I ever talked to her!
They're both great, and we're very happy living here. Between the building and the service team-we feel like we've moved into a luxury hotel here.
Everyone we've met who lives here it seems feel the same way.
Their leasing agents were fantastic throughout the entire leasing process and beyond. Joe was so thorough and accommodating answering every question we had about the apartment availability and the building.
And Michelle- she is amazing. I was somewhat stressed about getting approved and she was so nice, friendly, honest and reassuring. I felt like I was talking to an old friend and it was the first time I ever talked to her!
They're both great, and we're very happy living here. Between the building and the service team-we feel like we've moved into a luxury hotel here.
Everyone we've met who lives here it seems feel the same way.
Is this building worth the premium rent? The short answer, no. Hear me out.
Since day one of moving in (just a month ago). I have had constant issues with this apartment. There is a constant drip that comes within the wall of my AC unit. Think unpredictable, sporadic audible dripping. At night, there's this constant hum/vibration that you can not only hear but also feel. I have not been able to enjoy a single night of rest moving in.
Now this wouldn't be an issue if they address it, but they don't. I've emailed management and submitted multiple repair requests with minimal, often no responses at all.
Don't bother contacting the resident relations response email you see in review responses. Trust me, I've tried and they do not even have the courtesy to respond.
You have a right to a habitable living space. You deserve to feel at home. For this price, take your money elsewhere.
Since day one of moving in (just a month ago). I have had constant issues with this apartment. There is a constant drip that comes within the wall of my AC unit. Think unpredictable, sporadic audible dripping. At night, there's this constant hum/vibration that you can not only hear but also feel. I have not been able to enjoy a single night of rest moving in.
Now this wouldn't be an issue if they address it, but they don't. I've emailed management and submitted multiple repair requests with minimal, often no responses at all.
Don't bother contacting the resident relations response email you see in review responses. Trust me, I've tried and they do not even have the courtesy to respond.
You have a right to a habitable living space. You deserve to feel at home. For this price, take your money elsewhere.
The staff are great, rooftop pool is great, gym is never crowded and has good and clean equipment (and a couple of Concept II ergometers, which I appreciate), yoga / spin room with trampoline. Dog friendly, and treats are often available at the front desk. The neighborhood is getting built out for residential and some the old stinky businesses on the canal are leaving (hopefully the scrap metal and oil depot, too). It’s noisy now due to all the new construction plus the cleanup, but all those things have an end date. Once the canal cleanup is done, this area just might become the “Venice of the Northeast.” Seagulls can be seen and heard around the building due to the access to the harbor. Who doesn’t love the sound of seagulls?
This building is getting worse and worse. After hours it’s being vandalized and homeless smoking in the stairwell. Loud parties every night. Only one doorman on site at night and not a very good one as he can’t leave the front and oversee the chaos on roof. Building is getting trashy and loud. Poorly secured property. Carpets stink and walls are paper thin. Management is unresponsive and rude- only concerned with getting higher rent. The area is trash too. Canal stench is getting worse due to all the drilling of next door construction. This is just an overpriced office building posing as well maintained apartments.
The building and the housekeeping staff is great; unfortunately the administration and the management are poorly responsive and with improper protocols to steal your deposit;
Great building if you are planning to forfeit your deposit.
Great building if you are planning to forfeit your deposit.
I lived here from 2018 to 2020, it was a fantastic experience. Everyone that works here is extremely friendly and the building is always well maintained. Highly recommend.
(final update) rented here for just over 2 years:
- DO request a walk thru exit: they failed to provide me the option or any proper exit procedures then hit me w damages charges w/o proper explanation or evidence; after 2 months of tireless sending emails and calling, had to go via the BBB to get evidence and settle the matter (w a partial refund bc they did overcharge)
- appliances are not greatest-had stove malfunction and wasn’t fixed with much urgency (washer/dryer is terrible, only washer works)
- however building is nice and the concierge and handy staff is so lovely, everyone is extremely nice and responsive
- the apt is relatively quiet (2FL) but recently Gowanus is a huge construction field and noise is def an issue now (+machinery and street blocking everywhere)
- renting process was OK with a bit of a chase needed from my side
- overall maintenance doesn’t exactly the greatest sense of urgency and while staff tries to help, their management is not responsive
- DO request a walk thru exit: they failed to provide me the option or any proper exit procedures then hit me w damages charges w/o proper explanation or evidence; after 2 months of tireless sending emails and calling, had to go via the BBB to get evidence and settle the matter (w a partial refund bc they did overcharge)
- appliances are not greatest-had stove malfunction and wasn’t fixed with much urgency (washer/dryer is terrible, only washer works)
- however building is nice and the concierge and handy staff is so lovely, everyone is extremely nice and responsive
- the apt is relatively quiet (2FL) but recently Gowanus is a huge construction field and noise is def an issue now (+machinery and street blocking everywhere)
- renting process was OK with a bit of a chase needed from my side
- overall maintenance doesn’t exactly the greatest sense of urgency and while staff tries to help, their management is not responsive
