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Reviews ā 6
15th July 2024. Just wasted 2hrs in Holywood this morning trying to get PDO threads with Mr Ged Smith. I had an initial consultation on 17th June with photos, etc. Strangely my booking showed as a brow lift š¤·āāļø
I booked the appt over 2wks in advance for 1130. Apparently, I should have had a pre appt for numbing, so was taken to another room by a nurse for that and to sign consent. She left me at 1150. At 1303 I went to see if anyone was about, which there wasn't, but a man had just entered Mr Smith's room so I knocked, opened and asked when I would have my treatment. It looked like a staff meeting. Mr Smith did not speak, the nurse came and ushered me out, telling me it wasn't his fault and I was being fitted in around his appts.? She said I would be called in 10mins then went back into Mr Smith's room.
At 1315 I left the clinic.
I came at my appointment time, I was not at fault. I received a text message, phone call and an email all reminding me of my appointment and confirming my attendance. Not once was a pre appt get mentioned.
Ā£1500 for threads may be insignificant for you but for me it is not. As such I expect to be treated as a valued client not a casual walk in. At initial consultation I also discussed fillers to be done later and my companion was checking the clinic with a view to booking a tummy tuck. Neither of us was happy with the way I was treated (or not treated!) Would not recommend the clinic and I am very disappointed.
I booked the appt over 2wks in advance for 1130. Apparently, I should have had a pre appt for numbing, so was taken to another room by a nurse for that and to sign consent. She left me at 1150. At 1303 I went to see if anyone was about, which there wasn't, but a man had just entered Mr Smith's room so I knocked, opened and asked when I would have my treatment. It looked like a staff meeting. Mr Smith did not speak, the nurse came and ushered me out, telling me it wasn't his fault and I was being fitted in around his appts.? She said I would be called in 10mins then went back into Mr Smith's room.
At 1315 I left the clinic.
I came at my appointment time, I was not at fault. I received a text message, phone call and an email all reminding me of my appointment and confirming my attendance. Not once was a pre appt get mentioned.
Ā£1500 for threads may be insignificant for you but for me it is not. As such I expect to be treated as a valued client not a casual walk in. At initial consultation I also discussed fillers to be done later and my companion was checking the clinic with a view to booking a tummy tuck. Neither of us was happy with the way I was treated (or not treated!) Would not recommend the clinic and I am very disappointed.
I have attended this clinic on 2 separate occasions for 2 separate reasons seeing to 2 separate consultants.The first was the dermatology consultant Dr Murphy who took just 5 minutes to diagnose a common skin condition that many appointments over months with my NHS gp had repeatedly miss diagnosed. Dr Murphy =5ā My latest appointment (yesterday) was with the plastic surgeon Mr Moorehead to have a large facial cyst removed, he immediately put me at ease explaining the full nature of the cyst and the procedure IF, I chose to get it removed (which I did) he had such a friendly, caring manner while managing to skillfully carry out the procedure with minimal pain (only felt the local anaesthetic jags). Mr Moorehead=5ā
If I could give -5 starts I would. Arrived at the clinic on time and ready for appointment. 25 minutes late for the consultation, just to be told I was referred to the wrong consultant. So whoever booked the appointment hadnāt even bothered to check. Not only did I have to take a day off work, a days paid missed because the lack of communication. Not as if I was close to the clinic either, had to pay for travel. The unpleasant woman at reception then tried to send me to Ballykelly for an appointment. Now to be told the next appointment isnāt until the end of January and the consultant only works one day a week in the afternoon. Must be nice. After losing a day of pay and waiting 2 months for this appointment to be told itās the wrong person and to go home because they couldnāt really care less.
Dreadful . No feedback. Spent weeks awaiting meds
Waiting for over a hour for an appointment when it was scheduled for 11am.
I have visit the Surgery last week with friend of mine.It was her first time seeing doctor in this country...She is oldery Lady with plenty of sickness....
We have been booked with Dr.Cody.We had to explain him what's wrong with my friend,what's her health situation,etc.The appointment turned to be disaster....Dr.Cody was not interested at all about what we talked to him,there was no conversation with him,his actions and body language was absolutely ignorant and unpleasant...He acted like friend of mine is someone worse and lower "level" then him... We have asked him questions about blood test and many more which answer we did not recieved just on the end of the appointment he handed to us prescription. He was ignoring us since minute one and sitting on the chair like ppl in the bar with pint of beer .We didn't know is he listing to us cause his look showed no interest at all.
Tbh i was extremely disappointed,how ppl.Like doctor C.can work around others.Surgery should be a place where patients receiving help with respect and manners....
Personally I am using this Surgery since 14 years and I always thought this place is very nice,very pleasant and extremely helpful....But this one visit change my opinion completely....
So disappointed....
P.
We have been booked with Dr.Cody.We had to explain him what's wrong with my friend,what's her health situation,etc.The appointment turned to be disaster....Dr.Cody was not interested at all about what we talked to him,there was no conversation with him,his actions and body language was absolutely ignorant and unpleasant...He acted like friend of mine is someone worse and lower "level" then him... We have asked him questions about blood test and many more which answer we did not recieved just on the end of the appointment he handed to us prescription. He was ignoring us since minute one and sitting on the chair like ppl in the bar with pint of beer .We didn't know is he listing to us cause his look showed no interest at all.
Tbh i was extremely disappointed,how ppl.Like doctor C.can work around others.Surgery should be a place where patients receiving help with respect and manners....
Personally I am using this Surgery since 14 years and I always thought this place is very nice,very pleasant and extremely helpful....But this one visit change my opinion completely....
So disappointed....
P.