Noak Bridge Medical Centre

Been with this Surgery for 5 years or so. Really bad, can’t ever get an appointment, can’t ever get hold of reception and have in the passes for an appointment but they booked it for someone else with a similar name. All in all, I cannot give a positive in any aspect other than to say thankfully I don’t have much reason to need them often

Just having painful ear infection, some incompetent receptionist booked me for phone appointment rather then face to face! When doctor called booked me for an appointment at Venge surgery as that was first available same evening, when I arrived to Venge it was closed! This morning I called to say I need an appointment, and I was messed around last evening, same incompetent receptionist stated it was my fault as the surgery was calling me and I missed the call and it wasn’t an appointment they booked me for, but next phone consultation! What a lot of rubbish, now instead of booking me for face to face appointment she booked next phone consultation! Joke! Absolutely useless!

Noak bridge, change recording from ‘highly qualified receptionist’ to ‘useless and incompetent receptionist’ that you have! I can not believe that I’m being refused the visit and I’m being messed around by NHS with some fake appointments, instead of provided with help!