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Reviews — 8
I was super disappointed to not only get stood up for a TOUR once but twice!!! This venue was at the top of our list because the pictures were so beautiful and it seemed to be everything we wanted… but the coordination is not there. I drove a half hour away for nothing, wasted time. I couldn’t imagine showing up to my celebration and the doors locked with no communication. Beautiful place BUT the business side needs to be better.
Truly, I don't understand why this venue has 5 stars. We booked our event here months in advance. The owner seemed nice and acted like they would be happy to help us out in any request we have. So, we booked thinking we would have a good experience. However, this was not the case.
For months, we requested information that was crucial to our event. The owner would respond maybe once a week, responding to only one of our questions. We would then have to ask the same questions and not receive an answer weeks later, if at all. It was so bad that my partner and I did not know what to expect the day of our event.
Due to the owner's lack of communication, there was missed information. Such as, we requested cushions for the seats multiple times. The owner ignored our question of whether or not we would have cushions at our event. The entire situation was so bad that my partner and I did not know what to expect the day of our event.
On the day of our event, the owner acted as if we had not asked her for all these items. The cushions were not set as the owner stated they needed to be cleaned - and there would be a cleaning fee. At no point in time did we discuss a cleaning fee, nor is it in the contract. We told her to just place them as is. In addition, they did not even have enough for all the seats. Ridiculous.
Fortunately, the event ended up being fine, but no thanks to the owner. There were many things we needed to adjust and clean prior to the event.
The physical space is okay. The floor looks like it needs some work done - areas that are stained or missing finish. The bar looks like it is falling apart and needs to be repainted. There are a lot of scuffs on the walls. The bathroom's soap dispenser was not working at the time of our event. The bathroom door was very hard to open and close. Clearly, the space needs some maintenance.
TLDR: Lack of communication from the owner caused many issues that we did not know what to expect the day of our event. The venue requires maintenance. The owner is inexperienced and unprofessional.
I would recommend finding another place at a similar price.
For months, we requested information that was crucial to our event. The owner would respond maybe once a week, responding to only one of our questions. We would then have to ask the same questions and not receive an answer weeks later, if at all. It was so bad that my partner and I did not know what to expect the day of our event.
Due to the owner's lack of communication, there was missed information. Such as, we requested cushions for the seats multiple times. The owner ignored our question of whether or not we would have cushions at our event. The entire situation was so bad that my partner and I did not know what to expect the day of our event.
On the day of our event, the owner acted as if we had not asked her for all these items. The cushions were not set as the owner stated they needed to be cleaned - and there would be a cleaning fee. At no point in time did we discuss a cleaning fee, nor is it in the contract. We told her to just place them as is. In addition, they did not even have enough for all the seats. Ridiculous.
Fortunately, the event ended up being fine, but no thanks to the owner. There were many things we needed to adjust and clean prior to the event.
The physical space is okay. The floor looks like it needs some work done - areas that are stained or missing finish. The bar looks like it is falling apart and needs to be repainted. There are a lot of scuffs on the walls. The bathroom's soap dispenser was not working at the time of our event. The bathroom door was very hard to open and close. Clearly, the space needs some maintenance.
TLDR: Lack of communication from the owner caused many issues that we did not know what to expect the day of our event. The venue requires maintenance. The owner is inexperienced and unprofessional.
I would recommend finding another place at a similar price.
I literally booked this event space sight unseen because based on the online pictures, I trusted the owner with the vision of my daughter's sweet 16! The pink gallery did not disappoint! The owner exceeded my expectations and was readily available throughout the event to ensure we had what we needed, to answer any last minute questions, and even supplied batteries for a microphone that had died! She completely took the stress and worry out of the planning a party. She transformed the space and took us to Paris! Thank you Pink Gallery for our memorable Sweet 16!
The Pink Galley is such a beautiful event space! The owner is very hands on and will make any vision come to life! The customer service is Top Tier! Couldn't ask for a better place to host my events :) The Pink Galley also offers Bilingual services (Spanish)
THE PINK GALLERY IS A BEAUTIFUL Intimate, classy, Glamorous looking Space, It is very cost affordable.
We chose to have our daughters
SENIOR HIGHSCHOOL PROM HERE!
May 19th 2023. The building was clean, the owner is Very relatable and communicates Well, she wants the very best for your special events and will go the extra mile to make sure your all set, from tables and chairs to all other accessories if it’s included in your package ; that you will have the full pink gallery experience . There was never a problem getting someone to open and close the venue for us! The location is perfect because it has a public entry in the front and private entry in the back. This venue is very cost affordable to rent and I recommend booking your private party here at The Pink Gallery . It was a night to remember and an Elegant Event we will never forget! Call and book today ! You will be so glad you did! JOY DENICE! ❤️💕
We chose to have our daughters
SENIOR HIGHSCHOOL PROM HERE!
May 19th 2023. The building was clean, the owner is Very relatable and communicates Well, she wants the very best for your special events and will go the extra mile to make sure your all set, from tables and chairs to all other accessories if it’s included in your package ; that you will have the full pink gallery experience . There was never a problem getting someone to open and close the venue for us! The location is perfect because it has a public entry in the front and private entry in the back. This venue is very cost affordable to rent and I recommend booking your private party here at The Pink Gallery . It was a night to remember and an Elegant Event we will never forget! Call and book today ! You will be so glad you did! JOY DENICE! ❤️💕
The Pink Galley!!! The owner is incredible and so is her place. The way she transforms the space to fit your event is absolutely amazing. I've never seen anything like it. I definitely recommend booking your next special event at The Pink Galley.
Our experience at The Pink Galley and with the owner was TOP TIER!!!
Beautiful venue, and our add-on services (Draping, balloons, table decor) was done timely and better than what I was imagining for our event! I definitely recommend this spot 👌🏾
Beautiful venue, and our add-on services (Draping, balloons, table decor) was done timely and better than what I was imagining for our event! I definitely recommend this spot 👌🏾
