Local Guides World
1509 E Passyunk Ave, Philadelphia, PA 19147, United States

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Reviews — 8

Lizzy Well
at 2024 Jul 31
Lizzy Well
at 2024 Jul 31
Do not under any circumstances sign up with this gym. I have been attempting to negotiate a cancellation for months and have had my buyout fee balloon from 200 dollars to nearly 500 dollars, IN ADDITION to several hundred dollars of further penalties after a three month freeze where I was told payments would stop and monthly fees would only be 5 dollars. The gym has been completely incapable of helping me as the company is outsourced. Absolutely insane behavior and completely unethical approach to billing. Avoid!
big cheese
at 2024 Jul 22
big cheese
at 2024 Jul 22
Good Gym, small but comfortable if you become a regular. Its really only busy the first few days of the week, afterwords its basically 5-6 people in there. Be warned - they have an overly complicated cancellation policy, hence the 2 stars. The front desk worker couldn't cancel my membership, I had to wait for the manager to come in and call me. Two days later he called and gave me an email address and an account number, saying I had to email them a reason as to why im cancelling my membership... It took them a week to get back to me, and then charged me for the next three months even though the front desk guy told me I wouldn't be charged anything extra. They then tried to charge me twice in one month thinking I wouldn't notice.

I definitely will not register with this company in the future. Scummy business practice. Shame because I really enjoyed going for the 3+ years I lived in this area.
bryanbernstein83
at 2024 Jul 08
bryanbernstein83
at 2024 Jul 08
Legit best gym in S.Philly. Good equipment, good people, great classes, and very good customer service. Steadman really makes you feel welcomed each time you walk in and very attentive to any requests. I would recommend this gym 100%.
Yvonne Osiris
at 2024 Jul 08
Yvonne Osiris
at 2024 Jul 08
New member here !! Stedman explained everything so articulately and made it a seamless sign up! I’ve never had such a friendly experience at a gym before… South Philly is so lucky to have someone that pays so much attention to the customer experience.
Diana Potts
at 2024 Jun 22
Diana Potts
at 2024 Jun 22
I love this gym. I retuned to Sweat after being a member at another local gym. I was tired of the “scene” and the endless reasons the other gym was raising membership fees. I looked at TONS of options before returning to Sweat and I’m glad I made the choice to come back.

The equipment is what anyone needs, it’s never over crowded, there’s no “scene”, and the staff is friendly. It’s a *true* neighborhood gym.

If you’re looking to weight train- Spencer is great trainer. He is focused on form, has a great personality and encourages me to push myself.
Robert Hawkey
at 2024 Jun 14
Robert Hawkey
at 2024 Jun 14
Avoid this gym. They will not let you cancel your membership, no matter how many times you notify them. Have not even lived in Philly for 5 months and they still refuse to cancel my membership after 3 notifications - one in person, one thru web submission, and one on the phone. Had to change my credit card just to stop payments.
Brianna LaFratta
at 2024 Apr 03
Brianna LaFratta
at 2024 Apr 03
The South Philly location is wonderful. My partner and I enjoy all of the equipment, weights, and cardio machines it offers. You get a free month if you refer someone to the gym :)
Also, the free session of personal training you receive upon signing up inspired me to get a trainer (Spencer) full time. This gym is affordable, clean, and has VERY friendly staff. Steadman is such a personable, funny, and welcoming person. He remembers and greets everyone who comes in like they are a good friend of his. I definitely recommend this gym!

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