Chelsea Piers Fitness

It wasn't my first time to enter a gym as a guest pass, but this was the first time for a receptionist to not know that they offered this option. They kept asking questions, then let us wait for the guy who showed us around, who also asked a couple of questions before doing so. Convenient place, but I didn't like the overall vibe of the staff.

The cafe is overpriced, the deck is an annoying selfie mall. I walked into a yoga studio to stretch only to find a dude in costume making his own music video. One quiet morning on the deck, some bro was narrating a YouTube clip for his channel without asking anyone if it was cool they were being filmed for the web what in the eff?. Also the pool, track, and deck too often farm part of their space to outside parties and random corporate events. Not worth the increase.

I have been a member at CPF for 1 year and I am cancelling my membership. It is a nice facility with a lovely roof deck and equipment, however it is not worth the price point and at times has been a very frustrating experience.

Feedback on my experience -
-The group fitness classes are meh, some are certainly better than others (I loved Juggy's classes and Shenika's) but I had some pretty bad experiences with their group fitness class (one instructor didn't make attempts to connect with regulars who came weekly, one didn't give modification options for exercises like running with a 30 pound bag and was rude to me when I tried to do something else, frequent mic issues, etc.)
-This is my biggest qualm - incredibly difficult to get a hold of people and book sessions. My initial complimentary personal training session they double booked me for, resulting in me starting 30 minutes late. Since then, I have tried to book additional sessions, and every time I call the "FitDesk" who books sessions for you they aren't there. Their process for booking sessions also makes no sense - instead of simply having a master calendar of the trainers' schedules and availability, there is a representative to connect you to the trainer, then you email back and forth with the trainer and the FitDesk representative to find a time (if they even get back to you which I have struggled with), and then it is "booked". To get a hold of the representative like I said is nearly impossible, and some of the trainers are also very difficult to get a hold of to schedule time with once you are connected to them.
-They recently brought in a vendor for food called Canteen, and it is horrible.
-The mobile app is also not great, there is limited functionality
-You get a credit when you join and no one has visibility into how much my credit is (can't find it on my app or in my initial signup email)
-The amenities in the locker room are all unbranded which leads me to believe they aren't very high quality.
-They raised their prices and even before then I was planning to cancel. Its a beautiful space, but does not hold up to the caliber it should for the price.

Fantastic gym - the space is so spacious, feels like a little getaway in the city. And top of the line instructors.

Not impressed at all, especially with the price increase and overall excessive greedy business model. Management here must think up new and consistent ways of fleecing the membership out of more money annually. For me the size of the facility seems excessive and wasted. The boxing area is very open and desolate. A few bags and a ring which seems pointless aside from the less than stellar classes. These fitness based classes are tiresome and really are not unique compared to less costly venues and gyms. Many of the trainers recycle through these and are often at the lower tier gyms. So the routines and exercises are the same. Way pay more? The place has a bit of a bourgeoise attitude, especially from staff at times.

The facility is in itself monstrous in comparison to other franchise based gyms. In this regard it inspires admiration. However, it terms of the daily protocols established by an inept and rapacious management, I will refrain from offering much praise. The increase is membership rates and charges is unwarranted. This is excessive and screams of predatory practices to increase the bottom line. The classes offered are a hit and miss. Coming from a combat background with extensive experience I have to say many fitness routines and instruction is less then desirable or optimal. For boxing, fitness is fine but this trend will hopefully decline as it is an contradictory to the sport. Go to a real boxing gym in the city for equal levels of fitness with realism and application as well as much needs competition. This drives your inner incentive to better oneself. Not doing mindless derivative exercises based on HIIT or pseudo contact drills. the lockers could use more upkeep. Numerous occasions I was unable to find suitably clean linen or towels. Also the hours of operation need to reflect the sleepless nature of which this city in accustomed. After all, I think the members are paying enough in fees.

By far the best gym I have ever been to in Manhattan! Immaculate facilities, tons of equipment, extraordinarily well-kept and fresh-looking locker room with an excellent sauna and steam room.

However, what sets this place apart from the rest is the atmosphere and environment in the gym. It’s light and airy, with high ceilings and windows that let in tons of natural light, looking out to the river. Since it’s on a pier, you can even see the Statue of Liberty down the bay. It motivates me to come back every day.

The sheer amount of activities here is mind-blowing, from the indoor track, boxing ring, volleyball, basketball, and pool. Even the stretching area is excellent, with the artificial turf.

The cafe seating area can double as a coworking space with Wi-Fi and views looking south down the river. The coffee in the cafe is even good!

They also offer a private locked bike storage area in the garage included in the membership.

I can not say enough good things about this gym.