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Reviews — 8
Disappointed that the communication around the wellness package is confusing. Something that is described as for 3 months is not usually renewed automatically. Also terms of the contract was sent to me only when I realized about the default renewals. Very little flexibility to find a solution that keeps a customer.
Otherwise the service was good, a few times on weekends lacking (no towels), but my main dissatisfaction is whit the communication of commercial policy and lack of flexibility.
Otherwise the service was good, a few times on weekends lacking (no towels), but my main dissatisfaction is whit the communication of commercial policy and lack of flexibility.
It's extremely frustrating to find out that the contract is only annual, and even if you wish to cancel it, you still have to keep paying. I've realized that for just one month of gym access, I'll end up paying over 1800 CHF. This type of contract policy seems incredibly unfair, and I wish it were different. I hope the gym can reconsider this policy and provide more flexible options for their customers. It's important to express dissatisfaction constructively and respectfully, without resorting to harmful language or sentiments. I hope this gym burns down
Ich habe nun mein Abo gekündigt. Grund dafür ist das unprofessionelle verhalten. Ich stand schon des öfteren vor verschlossenen Türen da mein Batch aus unerklärlichen Gründen nicht funktionierte. Ich habe angerufen damit mich jemand reinlässt, doch niemand hat das Telefon abgenommen. Dies ist mir nicht zum ersten mal passiert. Für den Preis den man bezahlt ein absolutes no go. Auch wurde mir nicht geholfen wenn ich ein Problem mit den Geräten hatte. Ich war des öfteren auf der Suche nach einem Mitarbeiter der mir vielleicht helfen könnte, doch niemand war da. Auch beim Empfang im zweiten Stock war niemand zu sehen. Sehr schade
Careful!! They will take your credit card and will subscribe without confirmation. They dont stop there: they will charge and extend you automatically! There are dubious practises which basically means fraud. We are taking legal action..
The new management is just scamming customers.
Stay away from them.
It was much better under polygon fitness.
Stay away from them.
It was much better under polygon fitness.
Amazing equipment! Very clean and very polite staff!!
Not a nice team, dont like it there, no good experience I think all ratings are fake because the gym wasnt cool and the sport equipment wasnt clean. The restroom could be more cleaned because that wasnt fine.
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