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Reviews — 7
Very ..helpful but long wait
Sad when it says open and when you get there is closed ☹️
I'm disabled moved flat but cant get my tenancy agreement viewed I've had no help in my isolation I'm on the vulnerable list but have trouble on all the sites I cant get on
Everytime I have been here staff are always helpful pleasant very friendly
Great service,friendly empathetic staff, short queues and waiting times informative
Visit time: mid-afternoon
I have just been to the One Shop in Old Swan and I spoke at length to a worker there, and with tact and attentiveness she listened as I explained my situation, which is complex even to me. She spent time quietly listening to my rambling (at times) and engaged with regular eye contact (that is such a help) She advised me (several times) as my condition required it.
Even though I will probably not benefit financialy, this woman's professionalism relieved of me some long standing stress.
This is not the first time that I have had in depth one-to-one at the Old Swan office (a chap did the same 3 days running 2 years ago, who still works there).
Tommy Carroll
YX489010D
I have just been to the One Shop in Old Swan and I spoke at length to a worker there, and with tact and attentiveness she listened as I explained my situation, which is complex even to me. She spent time quietly listening to my rambling (at times) and engaged with regular eye contact (that is such a help) She advised me (several times) as my condition required it.
Even though I will probably not benefit financialy, this woman's professionalism relieved of me some long standing stress.
This is not the first time that I have had in depth one-to-one at the Old Swan office (a chap did the same 3 days running 2 years ago, who still works there).
Tommy Carroll
YX489010D
Tell you on website open till 5.30 SORT It OUT
