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Reviews — 7
Im not sure if you guys service Lantic/Rogers sugar but Lantic got rid of your service because they were mad that Van Houtte refused to cross our picket lines for four months... they posted a notice that made it sound like people were unhappy with the service but simply not true. Thanks for being a stand up company
Finally I found Van Houtte in Vancouver
Employee who called for order has no manner and no customer service skill. Instead of asking what can we do for you or would you need any refill?; he asked 'How
many people you have in your office??? He said we have a $75 min. order per month. I asked to review the contract then he said the contract was verbal.
many people you have in your office??? He said we have a $75 min. order per month. I asked to review the contract then he said the contract was verbal.
They started out as a great company to communicate with. As our equipment starting breaking down....every single week, it was a constant excuse of "our systems are down and no one can come to repair". After 4 days of buying beverages for out clients, I had to cancel my services and go with another company. Oh, and no offer of compensation either.
Richard Heard is a piece of work - He should be embarrassed of his behavior and Van Houtte should rethink having this guy rep their company, I am appalled. I know my business will never use Van Houtte as long as this guy works there
Worst Company on the Planet. After 9 attempts to get a hold of someone to come do service. they promise someone will, then just don't show up. They have the worst phone system (I thinks it's on purpose,so they don't have to talk to you) If your looking for this company to service your office needs RUN NOW.
havent been able to get them to service our machine for months, no care at all for customer satisfaction. horrible coffee too.
