Manurewa Medical Centre

Is there a new reception team at Manurewa Medical? Feels like night and day, so friendly on the phone.

Deleted old 1 star review from 2 years ago.

Now the whole operation of admin / nurses / doctors are operating as a 5 star team.

Medical centre opens at 8:30 on Saturdays. We arrived at 8:31 and was turned away as the receptionist said that they have reached the walk-in numbers for the day. Really???? There were only two other people in the clinic. Where are sick people supose to go?????

What's happening to Manurewa Medical Centre? Cant get an appointment and receptionist will just say " we are fully book, call us tomorrow morning for walk in at 0800 ". The receptionist also mentioned they are fully booked at around 0815 when I phoned them that day.
I have been their client for 12 years and never did I expect that their service is going down the drain. Are they short of GP's?

Absolutely pathetic customer service I have ever seen. Receptionists are very rude. Everytime you give them a call They have only one answer no appointnents available for whole week. Will not recommend to anyone.

I spent 2 years in pain suffering with a slipped disc at my old clinic because they didn't bother to actually listen. from my first appt here I was listened to and had immediate action taken to fix my issues. I've seen 4 different doctors here and they all actually listen to you. I don't understand the low ratings they have- yes it can be hard to get an appointment but they also have walk in clinic.

This place is so bad, they will tell you that they’ve sent out a prescription and then later on when you contact them say that they haven’t done it and won’t do it. If you could I would suggest going to anywhere else than here because everyone who works here (other than some of the very good nurses) are horrible to talk to and will not help you in any way

Worst family medical clinic you can get enrolled in. Been a memeber for years, but finally had enough.
Receptionists think they are the doctors and members need atleast 2 weeks advance booking and babies are never prioritized. Instead, they start giving you suggestions where to go.
They deserve a 0 rating, sadly it's not available.
Happy to move away from this medical center.