United States Postal Service

The BEST post office I’ve ever been to. The team there is EXCEPTIONAL. They are friendly, efficient, and knowledgeable. Feels like a neighborhood place. I always look forward to my visits there. Shout out to Mayra for the great service as always.

I’d like to sent my best gratitude to Mira/Mayra (sorry if I spelled her name wrong) at this location. She was an absolute gem who looked out for my lost item and cared enough to actually help me out. I have not met an employee like her at USPS, and while I don’t want working with lost items to become their extra burden/job, I’d love for people like her to get recognized for these types of behavior. I thank you so much Mira/Mayra!

Identity theft my name is Richard Nicholas Borunda and my mother Annette Borunda I am a letter legacy life lock association, I have suspect in our state stealing asset from our company, creating fake forms to take our letter legends assets and royalty inside the Lincoln office here in Salinas CA. Suspects are Elizabeth Alyssa rentieria Christopher Sakamoto all of Christopher kindergarten class at laurel wood Jennifer Sakamoto Justin Sakamoto Jeffrey Peterson all of the holder at the American legion post 31 they have found my father fortunate and have not given me and used my social and my mom social and create are bad credit someone are phone are taped just like how the movie DEN OF THIEVES. Found them actually sacrifice children in our church's and not offering the family justice I have around random money left in my apartment meaning people leave me offer for there justice. Today I am here protecting my town alone are letter city carriers have also been stealing and also have been taking credit cards and use them and when our clients in our apartment begin use it maxed out today I demand fixture

I don’t know where to start my review!! This is the best usps that I’ve never been to!!! I was just shocked from the moment I walked in and the friendly atmosphere I felt!! I feel so stupid not getting the wonderful ladies names but I was so stressed over the paperwork I had to send that I totally forgot to ask about their names!! They really made a huge impression on me!! Thank you so so much!!! Thank you for all your help and patience!! 🙏❤️

Ebony and Mayra are the Queens of this Post Office! They are always kind, patient, and happy to see me whenever I walk in to this post office! I have been to several post offices in DC and this is by far the best one! Just to let everyone know, they actually close at 5pm and open from Monday to Friday!

This is a great post office. There are several other branches closer to my home, but I go out of my way to come to this one because the staff are friendly and helpful. Thank you to Ebony in particular!

Note that the google maps location and time info is wrong — they’re at 1750 Penn (not 1700), and are open regular 9-5 hours.

Can’t recommend this location enough! After some very poor experiences at other DC locations, walking into this post office is like a breath of fresh air. Mayra and two other ladies (who’s names I unfortunately did not catch) are so personable and kind. Their positivity made for a unexpectedly enjoyable visit.

TLDR: Great attitudes, very knowledgeable, pleasant atmosphere, quick service, fantastic attention to detail.

Interacting with the right (or wrong) person in any situation can completely make or break your experience. A person can either unlock all of the right doors for you and solve your problem quickly and efficiently, or slam shut the doors (and windows and blinds for good measure) and steer you in the completely wrong direction, wasting more of your time, energy, and money. Which person would you pick?

I was in a unique situation needing to open a PO Box in a different state, and had been rudely dismissed at other locations that it was not possible and I would need to fly to the location to submit my ID verification in-person. This is clearly not an easy or accessible solution for the average person, especially when the USPS website states that ID verification CAN be completed remotely.

These three ladies were the only ones who 1) had knowledge of the correct procedures and 2) went above and beyond to help me submit my forms through both fax AND mail to make sure the out-of-state location would have all the necessary information, as that location was also incredibly unhelpful and impossible to reach on the phone.

I went to these ladies twice in one day as the other locations (that I made the mistake of visiting) gave me false information and refused to even try to help me. The ladies at this location continued to work with me even after their store closed.

They tried to call the out-of-state location for over an hour (unsuccessful) and also noticed that one of my documents would expire soon, and had me send them an extra document to use as a backup to avoid any further potential delays. They also expedited the shipping of my documents as my situation was time-sensitive and needed a quick turnaround.

Employees at other locations would not even blink an eye or lift a finger to help someone to this extent, even though this is when people need the advice and expertise of the postal workers the most, as we do not have the same access to USPS knowledge and resources.

Post office heaven actually exists, and it’s at this DC location.

If you wish to have a postal experience where you won’t be rushed or dismissed, where the fax/scanners/printers actually work, where the lines are short and move quickly, and where the employees have a complete understanding of USPS systems and processes and are more than willing to help you navigate them, this location should be your first, and final, destination.

Thank you again to these three ladies, I quite literally couldn’t have done any of this without y’all!