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Snug, mostly take-out spot for a variety of all-natural burgers plus salads & shakes.
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Reviews — 8
Wish I could give less than one star.
Worst customer service possible...
After placing an order and more than half hour after we were notified that order was coming we checked on status they said order was ready for pickup ...
When " manager " got on the phone (difficult to understand) one track talking never listening to customer!!!
Insisted that order was never scheduled for delivery.
We had an email that is was scheduled.
PLEASE GO ELSEWHERE, THIS IS SECOND TIME FOR THIS BURGER SPOT.
but never again... and for all I can advise here in Garden City.
Worst customer service possible...
After placing an order and more than half hour after we were notified that order was coming we checked on status they said order was ready for pickup ...
When " manager " got on the phone (difficult to understand) one track talking never listening to customer!!!
Insisted that order was never scheduled for delivery.
We had an email that is was scheduled.
PLEASE GO ELSEWHERE, THIS IS SECOND TIME FOR THIS BURGER SPOT.
but never again... and for all I can advise here in Garden City.
It is a small place but very welcoming. The staff was very attentive. We had different burgers which were delicious. I eat vegetarian so I had the homemade vegetable pattie which it was tasty. I personally prefer crunchier texture but I would eat it again
The service is so bad. I asked for two cheeseburgers with pepperjack and one of those with garlic sauce. I receive the burgers and only one of them has the cheese I asked for, on top of that the garlic sauce was just two drops, could barely taste it. I went up to the counter to ask for more and they said I had to pay, honestly a scam but ok, I said my hands are dirty can I finish the burger and get the sauce and pay after, which I have done before. The cashier makes a disgustingly fake giggle and says “you need to pay for it now”, I asked again and everybody looked at me like I had three heads. I don’t know why the employee was so cheap and annoying… I don’t thing I will be returning which is sad because i’ve been coming here for about 2 years but if that’s the case then so be it, many burger spots around, their loss 🤷🏻♂️🤷🏻♂️🤷🏻♂️
It was my first time checking this place out. I love local spots where you can find friendly locals and great food for a good price. Let me be clear…None of that was found here! The food was terrible, me and my wife took one bite of the sandwiches and we threw it out. The fries were soggy. The onion rings were a disgrace to onions. Everything is obviously frozen. Contrary to what they advertise online. The employees weren’t that nice. Fake smiles as far as the eyes can see. And wait until you hear the price. 2 meals for $40. Absolutely ludicrous. You can eat at any sit down restaurant for less than that. Please take your business and your money elsewhere.
I've been a patron of this restaurant ever since 2013, when I was a student at Nassau. I live down south now, but always make sure I stop by for a bite every time I visit New York! Literally everything is good there and I've tasted every burger over the years, so here are some of my other recommendations: Garden City chicken sandwich, sweet potato fries, chicken salad with cilantro ranch dressing, cookies and cream milkshake, lemonade; etc. You seriously have to eat here!!!
I’ve been coming here for about a year since I started working close by and I can safely say that I have never ever had anything bad. The food is always fresh the burgers, the chicken the french fries are always perfect not too soggy not too crispy just right. Highly recommended
First time here, came in for lunch with a few of my colleagues. The customer service was very friendly, but when I said yes to fries I didn’t get them. Then paid extra for fries and sauce and only got fries so I had to get back up a few times which frustrated me, since I couldn’t eat comfortably. Anyways the food was good and burger was yummy, I’d recommend the burger spot if you’re in the area.
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