Local Guides World
10 Rachel Dr, Nashville, TN 37214, United States

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Reviews — 8

Dave Hutchings
at 2024 Sep 16
Dave Hutchings
at 2024 Sep 16
Don't do business with these incompetent people. They RARELY answer the phone and when they're completely wrong, they just deflect responsibility.
Mikel
at 2024 Aug 15
Mikel
at 2024 Aug 15
Walk in customer service bad no hello just stares. I feel sorry for people who bank here!
Ramona Moore
at 2022 Jun 02
Ramona Moore
at 2022 Jun 02
Y’all this lady was so nice, and very accommodating! And kind, oh my this employee and even her counterparts alongside were supportive! So refreshing! Did I mention friendly? Cause they were that too!!
Toni Reed
at 2021 Sep 17
Toni Reed
at 2021 Sep 17
The women that work here treat you like family. They go over and beyond to assist you with any questions, or concerns. Big shoutout to Ms. Debbie. This woman is fantastic, took time out of her day to help me, and followed up afterwards. I love being apart of this credit union!
Jose Vega
at 2021 Mar 02
Jose Vega
at 2021 Mar 02
Customer service is exceptional with this bank. I have been a member here for years and will never change banks. Carrie and Debbie are phenomenal! You put a customers mind at ease with how you handle your job. No question to great or small.
Libra Love
at 2018 Oct 16
Libra Love
at 2018 Oct 16
I have banked with NPOCU for over 10 years and wouldn't bank anywhere else. They have always went over & beyond for our family with expert advice and financial help. The staff is always courteous and the loan officers & managers are very honest and knowledgeable. Definitely 5 star institution with a great staff.
Jonathan Cantrell
at 2018 Jul 09
Jonathan Cantrell
at 2018 Jul 09
Do not bank here. Horrible place to bank. They try to help you but they will cut your card off in the middle of nowhere then you're stuck with a $200 bill at a cash register multiple times. Just because they think they're helping by saving your identity if you would update your security probably wouldn't have to be a cheap Bank. They don't help as a credit union with nothing because they don't help your credit at all I have tried for a long and they couldn't even do nothing and I'm like well that's not helpful. And they charge for overdraft charges even though I have it cut off imagine that. Banks they will always take your money but they sure in the hell don't like really giving it back

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