O2 Shop Newtownabbey

Aaron was very helpful, very easy on the eyes to which helps with sales!

Travelled here to seek tech help only to be told they don’t do tech help anymore as they don’t have WiFi now!
Sent me to a phone repair shop to get my brand new iPhone 16 pro ‘fixed’
When I went to O2 shop at Junction 1 in Antrim the young fella could not have been more obliging and fixed it within five minutes.
Really disgusted with these two clowns in Abbeycentre 02. Diabolical service and blatant lies being used to avoid few minutes work.
Poorest advertisement ever for 02.

First class service received earlier today from Aaron. Couldn't have been more helpful. Thank you

Went to the store on a busy morning and waited to be seen by a young man Sam (English chap) I hope that’s is name.

I can’t stress that this guy was an Absolute genius! Very very patient and extremely knowledgeable, calm. As I’m not a very easy customer.

He explained everything to me very simply. He put me at ease as I was very confused and had very bad experiences on the phone with customer service.

This guy was unbelievable. I cannot sing his praises enough. He resolved my issue and left me feeling there is Still Good People left in this world.

Sam thank you very much and you deserve a raise as your Customer Support and Service was absolutely outstanding!

My phone was not receiving call or texts.Phoned e O2 and got nowhere. Called into the O2 shop and was sorted out within 10 mins. Great service very much appreciated.

My oldish tablet had stopped working. I took it here thinking I probably would have to buy a new one but the man got my old one working again. I was seen promptly, with politeness and there was no charge! Needless to say I was delighted and will go there again. I could recommend the shop to anyone. I will go back when I need a new tablet and mobile phone.

i called in yesterday to o2 abbeycentre and was looked after so well by both the manager and colin advised me on which upgrade to get and how to use smart switch i got a lovely new phone which suited my needs. i returned to the shop later as i couldnt get my sim to work and colin got it working.colin is a very professional pleasant guy who talked me through my new phone taking time to explain everything to me highly recommend 02 abbeycentre