Smashburger

It's ok for a quick bite while waiting for your flight.

Service and food quality are not the best though. But at least you get a table and chair to properly eat.

The cashier Bryan, with a beard and blue eyes was extremely rude. First, he was just standing there for 10 minutes while people were in line until another customer asked for his order. At that point I asked if I was on the right line to which he replied I was. I order a burger and a mimosa at which he said you have to get it so he could ring it. I say, so sorry and proceeded to grab the can. Then he asked for my ID which I am fine with even though I am 48. I know it is required by law. His attitude started more personal, when I grabbed the can he yelled you have to open it in front of me. I took my receipt and sat down until I heard him calling numbers. When I get there a guy is complaining about a wrong order at which he says he is the only one working both giving orders and taking orders. I saw other people there but he was just rude, looked really unhappy and then comes with a whole bunch of bags and starts yelling numbers. I ask for mine and he he looks at me like a face that says " I don't know they are there."So I proceed to look at one of the bags since he was not helpful and he yells at me don't touch that! I will give it to you. I almost thought ge was going to hit my hand. I finally tell him you are rude at which he replies that I've been on the phone the whole time. I told him I was a customer and did not have to give him any explanation about being on the phone. You need to train your people how to treat people. We are customers that are paying for a service and deserve respect while doing so.

The truffle mushrooms Swiss burger was surprisingly delicious, the truffle really came through! The rosemary garlic parsley fries were also very good, & I was delighted that they had gluten free buns! Much better than I expected for airport food!

Horrible. The beef is so dry and the chicken tasted odd. The service is the worest ever. They need to train the staff.

Wanted to try Smashburger so I saw this location at the San Jose Airport so thought I would give it a try. Burgers looked great on the display in front of the restaurant and even better on the menu behind the counter. I ordered the mushroom Swiss double meat and another same single. What a huge disappointment. The pictures speak for themselves. Lesson learned read the reviews first before you try a new place .

Food was mediocre. My burger was charred. The person at the register was very nice and polite. Which is the only reason for two stars. They missed part of my order. The woman collecting my order had hair almost to the ground, loose and never said a word to me. Not I’m sorry have a good day here you go. Nothing. The floors were very also dirty. I do not recommend this location. Not clean, lacks customer service, consistency and cleanliness

Just average experience here. Employees were all business and not friendly at all. Typical airport restaurant hustle. Food was prepared in a decent timeframe.

Quality of the food was remarkably average. Not somewhere I would choose to go back to given a handful of options. The chicken on our chicken sandwiches was very thin and very dry. Very disappointing. The smash tots were so greasy there was literally a half inch of oil left in the cup at the bottom of the tots. Caution eating these as they will get oil everywhere.