Magrath Medical Clinic

I’m a patient here and am suffering from a very painful ear infection.

Reception tells me doctor Pickle is only doing phone calls today, I was offered an appointment on Thursday……

Really folks?

Really?

How does the doctor look in/at my ear over the phone?

I have no words to describe my disappointment.

The lack of empathy is shocking. The tone of the receptionist borders on rudeness. She doesn’t care and she’s going to make sure you know it.

Thanks.

I will find a walk-in somewhere and figure this out.

Magrath dental is the absolute BEST dental clinic I have ever been to and I've been to alot! I have never found one I like until I found Magrath. Both Dentists there are equally amazing! Not only are they extremely knowledgeable and professional but they actually care about their patients on a deeper level. You're not just another patient to them, they care about you and your well being. They go above and beyond . I encourage anyone looking for a new dentist to go to Magrath! The secretary and hygienists are also amazing! Super friendly and kind! I give them 100 stars!

The nurses and the doctors have been quite exemplary in their service. We just joined this clinic recently, and are pleased with the overall service. There is just the one receptionist who can be rather surly at times- perhaps some training in public skills should work. The clinic does not deserve a 'fly in the ointment.'

I am seeing Dr. Yan while my regular doctor is on maternity leave. She has been outstanding! You know the saying that no news is good news...well she doesn't listen to that at all. She has called me with the results of tests that were a concern AND when there was no concern...and the calls were AFTER hours! Communications from a doctor that is hard to find these days. Bravo Dr. Yan.

Terry R.

I've been using the clinic forever. The doctors I've dealt with are professional, knowledgeable and caring. The front end staff are good. Remember though, they are there to book appointments and keep the office organized, not to offer medical advice or get into an extended discussion of your symptoms.

My mother and myself have been going to this clinic for over 5 years. I've never had issues with getting an appointment in a reasonable amount of time.
There seems to be a lot of negative reviews about front staff. My last visit - the front staff was perfectly polite and friendly. No issues ever with unfriendly staff.
I've been with Dr. Lynda Nguyen and I've only been in once while she was away on vacation, but was promptly put in to see Dr. Cheung. Both Dr.'s listen to my concerns and address them with great results.

I have been going here before the clinic was in Magrath and they have always been great. I always feel welcomed and they listen to me when I call. Yes they deal with a lot of people and I seen a few bad reviews on here and I think that it is not fair to say the ladies are rude...as they are NOT..they are great and have always served me well!
Dr Holly is wonderful and she is a warming smile every time I come in. So thank you to all that work at the Magrath Medical Clinic. Keep up the good work!