Basement Manchester

I went there, this week, really bad experience. I had a rucksack bag, I needed and extra space in my locker. He wouldn't at all give me a second locker for my belongs even though it wasn't agents, their policy or allow options to put my bag behind a counter for safe keeping. He wasn't helpful at all, nor did he want to help me. And he looked at me like I was a filthy person. This is why people or society, stop going to those places. Even gay treat gay wrongly or disrespectively. No wonder people or society hates gay people.

The manger here, bands you from using the service if you put your reviews and your experience here on the site. Usually ethnic background is a target for banning. It may look like they are not racist, but discreetly they take you out of the visit. So be careful.

Extremely rude staff! As soon as I arrived the receptionist had already racial profile me! When challenged he stated that I shamble in and I was drunk and I was not allowed in….. when challenged further him and the black security guard stated that they were four black guys in their…. To make matters worse they even drugged of the customer(who happened to be mixed race) to show that the sauna was inclusive.

Two white guys came in after me and they were allowed in to whom I saw them in the bars heavily drinking prior to the visit to the sauna.

This place is far away from inclusive, talking about LGBT plus community! Shocking behaviour really! Not again.

BLACK GAY LIVES MATTER!

This is a nice place, deserves at least a 4* overall rating. The guy on the door was a little grumpy but not all the time, sometimes he was a lil chatty.
Plus point is the clientèle. I had more fun here than I normally do in London, and there were some hot guys here too.
Place is generally nicely decorated and lit. Staff are generally friendly-ish but I'd expect more friendliness from the north! Haha.
Knocking one star off just because the fun area is so removed from the sauna and steam area which is normally nicer if they're closer together for more inter-mingling of fun between the areas.
But all in all thanks for a nice time and I'll try and be back!

Extremely rude and racist staff, especially their is healthy guy with glasses on main desk is so rude and racist. Their Business is going in loss that's why they reduce the Business timing. But whatever customers they getting staff is extremely rude and unhelpful with them . Business owners need to take a action against them otherwise soon Business gonna be closed, staff need to understand that customers they are getting paying their wages so be nice with them , I was do disappointed. They are not helpful full at all . Please give them customers service training.

I have always had fun in here at anytime of the day. A very mixed sauna and one I personally Love very much. Never come out without a huge smile

Worse sanua I’ve ever been to.
Staff are rude. And the customers are worse fussy and picky Many people in there was judgmental. No one looks at you, it’s like ur a ghost or something, never Again, I’ll stick to Mansfield and Leeds sanua only £10 to get in there.

Worse £25 I spend.
If. I could get 0 stars I would

Horrible sauna...and even worse service. On Saturday evening I wanted to be nice and smiled at the employee at the reception and he thought I was drunk .. but he let me in. I was sober but so what. There are generally no people in the sauna, no people at all. Most of the people I met there were the same faces I know. The entry fee is very high. I do not recommend this sauna. Especially to young people