Gaisano Capital Supermarket

I no longer shop here.
Not allowing EMPTY ECO BAGS even if its inside your small sling bag. If they see it , they will let you leave it at the booth.

Whose brilliant idea in the management is that?

Decent Supermarket to run to if you need a few items. The checkout line take forever here for some reason.

This is probably the worst grocery store in Cebu? Very bad management the meat stinks and always slow service. Always ready to close 30 minutes before closing time. Just bad management I hardly ever go there and I live upstairs. I know a few people that have had a argument with the manager. He didn't care I spend my money elsewhere.

Staff can be rude and speak Bisaya even to foreigners. My partner shopped there one time alone and it was frustrating that they spoke to him in Bisaya even if he talked to them in English. Even with just explaining why they gave us a box instead of a plastic bag. We always brought eco bags with us but this is the only supermarket in CEBU that I know won't allow even empty ecobags inside which is very very inconvenient and such a hassle.
Most of them seem to be done with life and are slow with the service.
Even the ladyguards aren't consistent with how they check receipts and bags when going inside the mall. One time they told us the temperature check is just for employees and even laughing at us for doing so. But on other days, they tell customers to use the temperature check monitors.

So hassle is the part that you have to deposit their own eco bag at the courtesy both!!! I already went there to deposit a package that i bought outside. Your courtesy booth's should have a signage that echo bags are not allowed inside or at least have your representative inform us! Makasapot!!! Naa pay inyong price list nga wa nagkadimao! So disorganized!!! My goodness!!! Gasalig lang mo kamo ray dool diris guadalupe!!!! 🤬

You can leave your helmet in the package counter unlike other malls and supermarkets.

Despite being very large, this supermarket is extremely basic. Lots of canned meats, rice, noodles, chips, and cookies and not much fresh produce.
It’s very crowded in the evening and on weekends. The service is slow and the lines are painfully long. Fortunately there’s some free WiFi that (usually) works.