Local Guides World
950 N Washington St Third Floor, Alexandria, VA 22314, United States

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Reviews — 8

Carole Bledsoe
at 2023 Feb 09
Carole Bledsoe
at 2023 Feb 09
Great service. Andy is great to work with and very knowledgeable. Does not mind meeting you at home or at your workplace to fix issues.
Pete Salinger
at 2022 Jun 06
Pete Salinger
at 2022 Jun 06
Andy is TERRIFIC! I have used Andy for perhaps a decade, usually connecting remotely, but a few times he's come here to install new hardware. He is both technically proficient, and he's a great communicator, so I understand what he's sharing with me. I highly recommend him!
Daniel Young
at 2021 Dec 24
Daniel Young
at 2021 Dec 24
Two weeks ago, I called with a problem on my desk top. Andy took the time to help diagnose it and suggested that I contact the manufacturer after getting the manufacturer's warranty extended, because that was cheaper than a new motherboard. I did and the manufacturer replaced the motherboard.

Andy not only diagnosed the problem on the phone, but he guided me towards the most inexpensive solution and did so for free, taking time out of his day.

Thanks Andy!
Denise Tordella
at 2019 Aug 10
Denise Tordella
at 2019 Aug 10
Andy was incredibly helpful and professional. Explained everything he was doing to repair my computer and kept me informed of his progress. The issue was resolved and I would definitely recommend his services.
Stephen Raheb
at 2017 Apr 27
Stephen Raheb
at 2017 Apr 27
Wow! What a great experience. Painless! He handled getting our computers up and running with ease. He really knows his stuff and he is very patient with those of us that don't really know what's going on. He explains things in plain English without a whole bunch of techno lingo. He really knows his customer. He will definitely be my IT guy in the future..
Melinda McDaniel
at 2016 Nov 08
Melinda McDaniel
at 2016 Nov 08
I am so impressed. Andy went above and beyond the call of duty to get my computer back in shape. 5 stars all the way. I will definitely be referring others. Thanks so much.
Dana Bartlett
at 2016 Sep 10
Dana Bartlett
at 2016 Sep 10
Andy is great. He returns calls promptly and always finds a quick solution to the problem. Five stars. Actually. 5.5 stars!

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