Local Guides World
Photos
There are no photos for this place yet!
Reviews — 8
Mine & my sons first visit today & we will definitely be back he had the best time & was none stop wish we knew about it before my sons 3 & not good with structure this suits us perfectly with me being able to support him & him use what he wants
Super gym with great equipment.
I had a very bad experience with this place that really left me very disappointed.
while i was picking up my daughter as usual ,i used to park and pick her up hand to hand and no one never comment on that,Suddenly they start forcing one way car system without any heads up the week before.
they refused to bring her out,unless queueing with the car !!!!
I tried to explain that i have to pickup other sibling from Westhill at 6:30 with no understanding,they completely ignored me till last car, it took me 20 minutes to picking up my daughter that make me late for other commitments.
They would simply show some understanding and give me my daughter with a heads up for next time.
The worst that the week after i queued as they asked ,but a couple of parents was picking up their kids without any problems or comments!!!!! And when i complained about it as There's inconsistency and unprofessionalism ,one of the Management team start shouting at me in front of my daughter "IF YOU DON'T LIKE OUR CAR PARK ,DON'T COME AGAIN !!!!"
I was totally shocked and my daughter panicked,she refused to back ever again because of this behaviour ,that made us missed 3 sessions with no refund.
I sent an email with no reply , and they only contacted me when i cancelled the direct debit with no comments about the complaint !!! they are only keen for the money .
After been there they are definitely overrated and nothing special at all.
The staff EXTREMELY UNPROFESSIONAL .
while i was picking up my daughter as usual ,i used to park and pick her up hand to hand and no one never comment on that,Suddenly they start forcing one way car system without any heads up the week before.
they refused to bring her out,unless queueing with the car !!!!
I tried to explain that i have to pickup other sibling from Westhill at 6:30 with no understanding,they completely ignored me till last car, it took me 20 minutes to picking up my daughter that make me late for other commitments.
They would simply show some understanding and give me my daughter with a heads up for next time.
The worst that the week after i queued as they asked ,but a couple of parents was picking up their kids without any problems or comments!!!!! And when i complained about it as There's inconsistency and unprofessionalism ,one of the Management team start shouting at me in front of my daughter "IF YOU DON'T LIKE OUR CAR PARK ,DON'T COME AGAIN !!!!"
I was totally shocked and my daughter panicked,she refused to back ever again because of this behaviour ,that made us missed 3 sessions with no refund.
I sent an email with no reply , and they only contacted me when i cancelled the direct debit with no comments about the complaint !!! they are only keen for the money .
After been there they are definitely overrated and nothing special at all.
The staff EXTREMELY UNPROFESSIONAL .
Friendly and well set up. A great place for young children to be introduced to gymnastics. We love going every week
My son was attending aberdeen gymnastics but during the lockdown time they have sent an email to inform us with the lockdown which was the case with other clubs that my kids were attending but in their mail they mentioned that you can continue paying to support us, unfortunately I didn't see the email at the time and when I did, I notified them that I am not willing to participate and need to refund the fees as I didn't receive a service in return and my son no longer wants to return, same practice that was followed with gyms, clubs....etc to my surprise they refused and said they can offer vouchers only, my son no longer wishes to return back, I feel disappointed and want to warn anyone of going through the same, my consent should have been a requirement for them to receive money during the months when they were closed.
The kids are super-excited to be back. Top marks for the instructors. The kids love it.
This is an amazing place - state of the art equipment and expert friendly highly qualified coaches.