United Airlines Cargo

You come threw here and the truckers and the regular vehicles swing through there like it's a race Car track they like they don't want to slow down like they driving in damm racing field slow down 🤦🏿

The all ladies were very professional and helpful a lot. Thanks Tariq

3 different times in a row United has lost or damaged my packages. All without compensation. Terrible. Just plain terrible.

This was a horrible ecperience for my father. He is 60 years old and he just needed help to carry a box and bring it in. He had to wait for so long just because of his old appearance and he waited for a long time for someone to get the box. I don't reccomend coming here.

Great place. Just keep in mind they have people getting upset about long wait times. Try not to get mad, it is what it is. Customer service can be a little short at times, but it's understandable if greeted with a positive attitude. With what is going on with Ukraine, all import exports are on edge. With that being said, there could be a little more attention towards communicating wait times. I don't mind waiting, but would at least like to know an about time.

Wait and wait and wait. I would avoid coming here at all costs. It’s a form of suffering. I’ve had to have over 100 shipments sent via United Cargo and have spent days of my life here that I’ll never get back. As I write this, I’ve been waiting for over three hours in the cold. A shrill alarm that’s been sounding for more than two of them. No one seems to be concerned with shutting it off. I hate it here.

It is impossible for us to leave here quickly and happily. because employees don't see us as customers, they see us as a problem. It takes almost 55 minutes to get my package from the area they call Quick-pack! They don't know why they call it 'quick' either.