Charlie and the Chocolate Factory Afternoon Tea

I cannot explain how wonderful our experience was here! I have a gluten and dairy allergy. They were one of only 3 places I found in London that could accommodate both allergies. They made sure I had everything my family had and I wasn’t shorted anything. The service was incredible. The food….was incredible! We went to the Max Hatter tea the day before and it was awful for me. No scones, no substitutes. They gave me a vegan menu instead of just dairy free. None of these mixups happened here. I got to try my first scone and it was DELICIOUS! The pineapple spread that comes with the scones is out of this world. Try it even if you don’t think you like pineapples. It was one of the favorite things I had there 😅 Everything was honestly out of this world. I don’t even care for salmon either and the salmon was incredible. They offered us seconds as well before they brought out the next course. They kept the tea flowing. I had a different idea of what we’d experience based on pictures (I thought we’d have really crazy drinks and food with like smoking hot chocolate etc) but this was still an absolute delight. I am so grateful that my dietary needs were able to be accommodated with no issues or mix ups and I got exactly the same amount of food and type of food as everyone else. Highly recommend!!

I thought there would be more décor connecting this place to the theme…not quite as “kiddy” as I thought. Food wasn’t really child friendly on the children’s menu.
But, service was impeccable- they brought you whatever you wanted and didn’t charge extra (unless it was alcohol). Desserts were the best part!

Great place to go if you're gluten free; really tasty sandwiches, scones (that actually taste like scones and have the right texture!) and beautiful desserts. All the staff were so helpful and friendly; I was given a gf chocolate cake for my birthday and they put lots of scones in a box for me to take away without me even asking!

Really lovely birthday experience! The food was very tasty and the vegetarian menu also had lots of offer and replicated the other menu very well. I found all of the sweet treats very tasty too, I felt like the theme was lost a bit in the menu and it was more apparent in the decorations though.

Had an afternoon tea with champagne and I have to say it was fabulous. The food was both tasty and well presented. Our waiter was extremely knowledgeable of all the menu items and was so attentive to our needs that our teas were refilled before we even realised that we needed it refilled.

We went here for the Gluten Free tea experience. Pio our server was very nice and helpful and made sure our daughter had a wonderful gluten free birthday experience. The maitre'd was also very generous and ensured we had a wonderful time.

My only slight criticism is that if you are expecting whimsy and fun related to Charlie & the Chocolate Factory it really only comes through in the food. The decor and ambiance is classy, which is nice but a bit different from what we expected.

Would definitely recommend the whole experience especially for those who are gluten free.

This was a fun High Tea for our family. We have 4 young children and they all enjoyed it. Small portions arrive, but you can refill on both tea and the main food. The desserts were a hit, including the cotton candy, which our two youngest had not had before. Scones were amazing, not what you typically receive at like a coffee shop. Would suggest as a nice afternoon lunch.