Mister Car Wash

Since COVID no one hand washes your rear view mirrors or wipes down your back window if you own a truck. Before COVID there was a man at the end of the line with a stick with like a mop that would brush and clean off flat surfaces on the back of truck windows and people would also wipe off your mirrors that is never come back. The work ethic since COVID has been lazy.

On this day 9-25-23 I simply wanted a Carwash after coming off the hwy unfortunately we can’t predict rain so while waiting on car to be finish they had a dust storm before pouring down rain doing the dust storm they left all 4 doors open and what happens is the car fills up with dust and they said it’s my fault both supervisors immediately got a attitude with me because I wanted my money back the service at this place is horrible the management is horrible I truly never been to this place and was passing by for 32.00 is the worst money I have ever spent and I really don’t complain about things like this. I will never ever use this business ever again I don’t recommend this place too anyone my wife is OCD and if she complain something is wrong zero out of zero for me

I’ve been coming to this place for years and it never disappoints. My cars are always left shining and smelling brand new. The workers here are very professional, kind, and hard working! Definitely would recommend this place, and specially getting the membership they offer. They rock!!

This was my first time visiting this location (I usually go to the Kirby one) but was in the area for breakfast and went for a quick wash. I paid & went into the wash. Midway through I heard a metal scraping sound but didn’t really think anything of it at the time (I should’ve got out & checked then) and went on to my next stop at a car charging station literally 2 minutes down the street. I plugged up my vehicle & went to the trunk to retrieve my laptop so I could get some work done while charging. When I came around to the back I noticed long, deep scratches along the back of my vehicle. I was devastated! I immediately went back to Mister Car Wash & showed them the damage their machine caused. They reviewed the video & attempted to suggest that the scratches were already there. THERE’S NO WAY!! I had just came from eating breakfast at Franks & physically opened my trunk to place my laptop & bag in. THERE WERE NO SCRATCHES. I parked in an open parking lot. I was not shown an active video of my vehicle entering, only a still shot that I was not permitted to take a screen shot of. I’m very disappointed & saddened by this.

really great carwash basic $10
Long drive through for a really good clean.

Paid $18 for wash #1. They sprayed tire shine on my door panel instead of my tires/wheel

Today's experience was very bad for me. This is not my first time here. Every time I choose your best service, I pay a lot of money, you guys don't clean my trunk, the rear glass is full of fingerprints, I pay the highest money and get the worst service, I choose to trust you guys , This is how you failed the trust of a guest.