Local Guides World
Informal resort featuring 5 restaurants & bars, as well as a water park, a spa & a gym.
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Reviews — 8
For $600 a night, we were less than impressed. We stayed here Saturday night into Sunday. We got a room on floor 2. There was no bathtub; or step or anything, the bathroom was more for a handicap person. Which idk why they gave that to us with a 2 year old.. he kept running out of the shower and slipped and fell. They are lucky he didn’t cut his head open. There was also no shampoo, conditioner or body soap in the bathroom.
At the end of the night, my daughter went to open up the couch to make herself a bed, and the air conditioning system was in the way so there was no way to open It. My poor child had to sleep scrunched up on the couch. There was also no extra blankets or anything for her. Thank god we brought some of our own. For $600 a night; this is totally unacceptable. On top of that, the lazy river both days were closed until 1:30. And that is my kids favorite ride. The first day we were there, there were only a handful of floats for that ride so we had to wait a really long time until someone decided to get off there’s so we can have a turn. At the price they are changing people to stay there, they should invest into some more tubs. We will not be back.
At the end of the night, my daughter went to open up the couch to make herself a bed, and the air conditioning system was in the way so there was no way to open It. My poor child had to sleep scrunched up on the couch. There was also no extra blankets or anything for her. Thank god we brought some of our own. For $600 a night; this is totally unacceptable. On top of that, the lazy river both days were closed until 1:30. And that is my kids favorite ride. The first day we were there, there were only a handful of floats for that ride so we had to wait a really long time until someone decided to get off there’s so we can have a turn. At the price they are changing people to stay there, they should invest into some more tubs. We will not be back.
A delightful place for families and young children as well as teenagers. The rooms have different configurations according to floors, but some details, like a clothesline over the tub, are welcome additions. The food is OK and perfect for all tastes, especially young palates.
Taking it for what it is. First thing we see when we walk in is that the lazy river is closed, for the next 1hr or so, bc of 'too much fun' ... gross! I thought this place was going to be cleaner than 6 flags indoor waterpark...
Definitely be ready to spend a lot more than you spent on the rooms, though you are made to believe the room price is justified by getting warerpark entrance. This is because you are hit up for kids club activities before waterpark opens, not until 11am daily (half way through the day for littles!). There is build a bear, color a block, etc all for extra $$. Only thing included/free is coloring pages. Also of course, the candy shop, the arcade, laser tag, the ropes course(zip line has been removed), rock climbing, escape room...all extra $$$ your kids are going to want to hit you up for in the hours the water park is closed which is a lot.
We knew outside food not allowed, but in that case you need to have more food options, more hours of the day, that taste better.
Our rooms still weren't ready at 4p...what do they expect you to do with hungry, soaking wet freezing kids ?!
The towels are scratchy & super small, if I'd known I would've brought my own.
Rooms were clean and fine. Bars were aplenty. Magician captivated the kids for a long time ;) kids club lady I also give a shout out too. The coffee shop was open early.
2 of the 6 slides were closed. And not for the day. You can see outside how the entire slides are not there. So who knows how long, if ever, they are going to rebuilt??
They need an adults only hot tub! The rest of the park is for kids, so having the only hot tub be a splash zone with poop scare (Yes that happened).
Summary:
Kids had fun, got exhausted in a good way. But leaves a lot to be desired for adults in terms of stress and satisfaction.
Definitely be ready to spend a lot more than you spent on the rooms, though you are made to believe the room price is justified by getting warerpark entrance. This is because you are hit up for kids club activities before waterpark opens, not until 11am daily (half way through the day for littles!). There is build a bear, color a block, etc all for extra $$. Only thing included/free is coloring pages. Also of course, the candy shop, the arcade, laser tag, the ropes course(zip line has been removed), rock climbing, escape room...all extra $$$ your kids are going to want to hit you up for in the hours the water park is closed which is a lot.
We knew outside food not allowed, but in that case you need to have more food options, more hours of the day, that taste better.
Our rooms still weren't ready at 4p...what do they expect you to do with hungry, soaking wet freezing kids ?!
The towels are scratchy & super small, if I'd known I would've brought my own.
Rooms were clean and fine. Bars were aplenty. Magician captivated the kids for a long time ;) kids club lady I also give a shout out too. The coffee shop was open early.
2 of the 6 slides were closed. And not for the day. You can see outside how the entire slides are not there. So who knows how long, if ever, they are going to rebuilt??
They need an adults only hot tub! The rest of the park is for kids, so having the only hot tub be a splash zone with poop scare (Yes that happened).
Summary:
Kids had fun, got exhausted in a good way. But leaves a lot to be desired for adults in terms of stress and satisfaction.
Yikes! I don’t even know where to start. This was my first time visiting this hotel and neither I or my family were impressed. We were checked in right away and our room was on the main floor. Upon opening the door, I was hit with this weird unpleasant smell, so I went straight to the balcony and opened the slider to air out the room. I stayed on the balcony for a while and then went back in to check out the room. It was updated but not as clean as I expected. Didn’t mind since we weren’t spending much time in there. The waterpark was clean but small compared to others. They definitely don’t have enough seats for guests and not a lot of pools/activities. My kids are teens and they said they were bored. They only enjoyed the affinity springs warm spa and wanted to leave that same night. There’s absolutely nothing to do outside of the hotel. It’s really isolated. The food inside was so expensive and not good. We ending up eating out the entire time we were there. I did buy my daughter ice cream at the hotel. It was one scoop in a cone that cost $7. There’s no vending machines for water or drinks. I guess they only want guests to get drinks from their expensive restaurants. And I swear the walls are made of paper. All day and night you hear running and stomping. I would not recommend this waterpark.
For the third year in a row we come here at the end of October. Very beautiful places for hiking. Modern and stylish hotel. The water park will suit the whole family, especially the heated pool with access to the outside. A lot of entertainment. Fireplaces are equipped outside. There are many cafes around. I recommend it with all my heart!
This is a very nice place for families with kids.
The bad:
You get a total money grab vibe. Breakfast cost $70 for two adults and a kid and all we had was waffles, bacon, and coffee. The arcade can get crazy expensive and it feels like a lot of the games are rigged.
The Bixby restaurant did have good service, but it was painfully slow. The steak was completely unseasoned, but their drunken chicken parm was sublime.
The water park was only open from 11-7. With dinner taking so long, would it kill anyone to have the water park open another couple of hours?
The good:
The staff were fantastic. Everyone was super friendly, attentive, and accommodating. My kids had so much fun at the water park. The build a bear type thing you guys had was a blast for my boy as well.
It's going to be a while before we're back in that area but when we do return, we will be staying at the Kartrite. It isn't cheap but there is a lot of value added here.
The bad:
You get a total money grab vibe. Breakfast cost $70 for two adults and a kid and all we had was waffles, bacon, and coffee. The arcade can get crazy expensive and it feels like a lot of the games are rigged.
The Bixby restaurant did have good service, but it was painfully slow. The steak was completely unseasoned, but their drunken chicken parm was sublime.
The water park was only open from 11-7. With dinner taking so long, would it kill anyone to have the water park open another couple of hours?
The good:
The staff were fantastic. Everyone was super friendly, attentive, and accommodating. My kids had so much fun at the water park. The build a bear type thing you guys had was a blast for my boy as well.
It's going to be a while before we're back in that area but when we do return, we will be staying at the Kartrite. It isn't cheap but there is a lot of value added here.
Hey everyone, over all I loved it I and my family. The location was far from the city issues which none likes to deal with it (traffic/ parking/ safety…). Huge free access space at the place which allowed us to walk around with the kids, it is very relaxing after a long day at the water park. I loved the fire pit with the marshmallows brochettes it was a warm time shared with other guest. There is more I don’t want to be to long. Please I am asking the managers to invest in the food and improve it especially it is a place for kids and water park they get very hungry. After a long drive everyone does not like to wait with kids it is very unusual for hospitality. Thank you I am going to go back there again next spring break see you. Be safe thank you
