Etihad Airways Washington Lounge

Great Airline. Excellent service.

In etihad airway firsttime i travelled.its so good.customer Service inside is v.good
Pilot's drive good. I like it . Inshaallah next time I'll preferred to travel in this flight Etihad Airways. Inshaallah.

Excellent food. Nice service. And decent bar selection. Definitely a touch above most airline lounges.

I wish I could have placed negative star marks. My flight schedule was changed and delayed, and I had been told from local office in Dhaka I might have to get hotel room through that airline service since I have to wait for more than 8 hours in Abu Dhabi Airport. I asked the lady on transit and she replied even if you are a VIP customer, we won't provide you hotel room. I didn't wish to continue this conversation anymore and I stayed in Abu Dhabi airport for more than 25 hours!!! Yes, a transit passenger waited to get another flight more than 25 hours without having a single hotel room and passed a whole sleepless day, which completely violated International Airlines Service rules across the world. I am glad to say I am not gonna conduct any business with them anymore in future. They will get their own finest output for their terrible services soon or later.

Okay the good, staff was super friendly. Business class lounge in IAD airport exceeded expectations. I wish there were more selections of drinks and food. The bad, Flight from DC to Abu Dhabi was horrible. The seat in business clas had no cushion on the bottom so it was like sitting on a plank. I was sleepless for 12 horrible hours. I did mention the staff but not sure they were attentive enough to change my seats so i had to do it myself.
My experience was un comfortable i cannot talk about others.
My flight from Abu Dhabi to Hyd was another joke as the first class seat did not recline all the way. I did not mind this because it was just 4 hrs flight.
On a side note, i lost my apple device on the plane and it took several call, several different folks and finally an email to find out that the item was not found. Their India number just gives you a round robin cycle of hell to no where and no human being. Bit of google search and hyd airport did the magic. The Abu Dhabi lounge was excellent with great amenities. I wish they improve the service for comfort and safety, of course.

The worst airline you could imagine. The very unprofessional and rude behavior starts before even lining for checkin. A very sick role, the carry on should be 7 pounds. Basically a family travel with this airlines will really suffer. They were helpless and rude regarding carryon and about food if we ask after serve .Please please please chose one of the other airlines and enjoy u r trip. For my family and relatives this is first and last Ethad trip. No more

Very nice business class lounge at IAD that was not too crowded. Has two levels. Food selection is limited but there is a self service and a bar Expresso machine. I don't drink so have no knowledge of the bar. Club being used by Air France business class passengers while Air France lounge is being refurbished. Staff uniformed, well informed and pleasant. Unlike the Lufhansa lounge in the basement at IAS the furniture is in great condition. Probably would not fly with Eithad but the lounge is nice.