Local Guides World
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Reviews — 8
The United Polaris experience is indeed wonderful. Food is great and the seating comfortable. We ran into one of the most courteous and helpful lounge manager in Munich. Everything is organized with passenger comfort in mind.
Probably one of the better, if not the best, lounges of any US flagship legacy carrier. Staff were helpful and generally attentive. Lounge definitely but not surprisingly gets packed in afternoon and evenings due to overseas departures. The sit down restaurant is a nice feature but offers somewhat limited menu.
A superb lounge - spacious, well equipped, although you need to make some effort (a long walking distance from the departure hall). Frankly, having been to United Club a couple of times before, I did not have any high expectations.
Yet the variety of drinks and food (one of the best grilled salmon I have ever had in a similar venue) are truly phenomenal. Well done!
Yet the variety of drinks and food (one of the best grilled salmon I have ever had in a similar venue) are truly phenomenal. Well done!
The Polaris product in the air is so-so, but the on-the-ground airside product is fantastic. Lounge is comfortable, stylish, well decorated and well equipped. Lots of space for everyone even at peak times. Fast WiFi & lots of power outlets, easy to find & conveniently placed. Food is ok by airline lounge standards. Has shower facilities.
I spent a pleasant few long layover hours here with no complaints.
I spent a pleasant few long layover hours here with no complaints.
Finally had the chance to review this lounge for international business traveling. Great space with some a la carte food options ( hot & cold options) not exotic but decent to have a meal or snack with some drinks. There seems to even shower rooms here. Didn’t need but could be a good option for a long layover
What an amazing experience! We were there Sunday around noon and had exceptional service from the bartender and from the waitress in the restaurant. The bartender gave a ton of her favourite options and ensured that the drink was to my preference before and after. The waitress was welcoming and attentive. Keep up the great work!
The food in the buffet was very cheap. Dry pork loin, lousy pasta, stale cookies.
The bar was good, but the lady at the bar accidentally spilled a drink on me as she set it down. Great selection though, but not the full United Polaris drink menu.
The quiet rooms were anything but quiet. United should have provided much better noise-suppression. I got no rest in the quiet room.
We did not use the showers, or the Dining Room.
For an ultra-premium United lounge and the absolute BEST of the BEST product that they offer to truly elite customers, I expected better. A LOT LOT LOT better.
The bar was good, but the lady at the bar accidentally spilled a drink on me as she set it down. Great selection though, but not the full United Polaris drink menu.
The quiet rooms were anything but quiet. United should have provided much better noise-suppression. I got no rest in the quiet room.
We did not use the showers, or the Dining Room.
For an ultra-premium United lounge and the absolute BEST of the BEST product that they offer to truly elite customers, I expected better. A LOT LOT LOT better.
