Hojjati Persian Art Gallery

Avoid this shop.
I put down deposit and the shop gaurantee that I will get my money back if the strata doesnt approve floor board install. A few days later, strata didnt approve the installation and I went back to ask for refund. The shop owner told me that I need to get an official letter from the strata to prove that it was rejected. I went back and got the letter, the shop owner still refuse to refund.

I left this negative feedback a few times but every time they were able to remove the reviews.

Hedi helped me decide which rug would be suitable for my application and she was so right. Our rug is perfect and it was delivered by a very courteous and helpful driver . Thanks so much

Stay away!

Of our full renovations, this store gave us the worst service and the biggest headaches.

Unprofessional, misleading, dishonest and terrible after sales support.

It all started when the salesperson Sam requested the final and full payment weeks before installation that did not follow the quote and agreement.

As soon as full payment was done, floorboard installation was cancelled three times, they mentioned COVID but simply stopped answering phone calls, disappeared, didn’t respond to our emails and calls for days. Had to escalate to the store owner and the owner also stated, “sorry I am also not able to get in contact with my employee”.

Installation day arrives, the head layer had the worst attitude, yelling at us and his two colleagues all day. Shouted at us multiple times, did not want us to ask questions and was not prepared to answer basic questions until the installation was done. Being a foreigner myself I appreciate that English is not the first language for many people, but basic understanding and respect is expected, especially when you are paying over 10k.

To make matters worse, just before leaving, the head layer decided to wash his mouth and spat on our kitchen sink.

And that was not the worst part, we were advised a full refund would be done for unused boxes, several calls, texts, emails to receive our refund and just playing games. Very unprofessional and unnecessary stress caused for a simple service. Took multiple threats, multiple visits to the store, just to hear terrible excuses and weeks to take action and refund what was owned to us, four people passing the buck to each other, lying through their teeth.

Take your money elsewhere and stay away from this shoddy business.

I had the best experience with this company!
I bought my timber from Robert, who has helped me through the whole process from beginning to the end.
I love my new floorboards
Also, I ended up buying 2 beautiful rugs.
In my opinion, this shop is the best 1 stop shop in Sydney for all your flooring needs.
Thanks, hojjati art gallery
I would highly recommend Robert and the team at persian Art Gallery for your flooring project.

I recently had the pleasure of purchasing and installing timber flooring from Hojjati Persian Art Gallery, and I must say that the entire experience exceeded my expectations. From start to finish, the team at Hojjati Art Gallery provided excellent service and delivered outstanding results.

First and foremost, the staff at Hojjati Persian Art Gallery were incredibly knowledgeable and helpful. They patiently guided me through their extensive range of timber flooring options, taking the time to understand my specific requirements and preferences. Their expertise in timber flooring was evident, and they provided valuable insights to help me make an informed decision.

Once I made my selection, the installation process was seamless. The installation team from Hojjati Persian Art Gallery demonstrated exceptional craftsmanship and attention to detail. They meticulously prepared the subfloor, ensuring a solid foundation for the timber flooring. The installation itself was flawless, with each plank expertly laid and seamlessly aligned. The end result was a breathtakingly beautiful timber floor that transformed the entire space.

Furthermore, the Hojjati Persian Art Gallery team was incredibly professional and punctual. They adhered to the agreed-upon timeline and completed the installation within the specified timeframe. The entire process was hassle-free, and they left my home clean and tidy after completing the project.

I highly recommend Hojjati Persian Art Gallery for anyone in search of quality timber flooring and reliable installation services. Their exceptional customer service, combined with their extensive knowledge and skill, sets them apart from the competition. The team at Hojjati Art Gallery truly takes pride in their work and ensures customer satisfaction at every step.

In conclusion, my experience with Hojjati Persian Art Gallery for timber flooring was nothing short of outstanding. I am extremely pleased with the final result and couldn't be happier with the exceptional service I received. If you're looking for top-notch timber flooring and a seamless installation process, look no further than Hojjati Art Gallery.

Recommendations:
1. Take advantage of the expert advice provided by the staff at Hojjati Persian Art Gallery. They have a wealth of knowledge and can guide you in selecting the perfect timber flooring for your needs.
2. Plan your project in advance and communicate your timeline to the Hojjati Persian Art Gallery team. They are reliable and will work with you to ensure timely completion.
3. Consider exploring their other offerings beyond timber flooring. Hojjati Persian Art Gallery is exceptional for their craftsmanship and may have additional products or services that align with your needs.

Thank you Team🤗🤗🤗

Dean and his team did an awesome job, great price, extremely helpful - would not hesitate to go back

If i could give this place less than a star i would. We bought a rug about 5 weeks ago and when we bought it they said it would be two weeks until we could collect (which they failed to tell us until we had paid - first red flag).

We called after two weeks of not hearing anything and they said it would be another week and so the story continues for another three weeks..

We asked for our money back as we don’t believe we will ever receive the rug, they advised it is not their policy and they do not refund money. Its now been 6weeks we called Saturday and they said definitely available today, we called today Guess what… it will be here tomorrow… ill believe it when i see it. I would never buy from this place again and i will be telling all of my friends and family about this awful store and customer service - or lack of!