Local Guides World

Top Spa and health clubs in New York, United States

Top Rated Spa and health clubs in New York

Top Reviewed Spa and health clubs in New York

Reviews

Josh Kay
at 2024 May 10
Josh Kay
at 2024 May 10
Lmao!
They take your reservation over the phone and tell it it’s $60 and then text you that it’s $60 as well but once you walk into the place you literally smell dead sperm and the angry cat behind the counter says $80 plus $80 for tip upfront!! BEAWARE
Gabeiwl
at 2024 May 06
Gabeiwl
at 2024 May 06
Nypd needs to shut this down illegal services here and the ladies are ugly too
Ryan Edmiston
at 2024 Apr 18
Ryan Edmiston
at 2024 Apr 18
I cannot recommend the Skin Bar team highly enough! After several years of dabbling with various other providers off and on I finally found exactly what I had been looking for when I arrived at Skin Bar. Matt and Gina do a fantastic job of explaining every available service and then making great suggestions (microneedling has been a game changer for me). I really appreciate their emphasis on long term strategy when it comes to constructing a skin care plan. Scheduling is super easy. The facility is immaculately clean. The equipment is top-of-the-line. And everyone in the office is exceptionally friendly. I could go on with the compliments, but I think most people get it by now -- I'm a pretty big fan of these guys. Definitely come check them out. You will not regret it!
Kelly O'Connell
at 2024 Apr 15
Kelly O'Connell
at 2024 Apr 15
I have been going to skin bar for over two years. The entire team is friendly, kind and super helpful educating me on my skin/ their different offerings. Gina is absolutely fantastic! My family has come in for visits and we always leave feeling incredible! I had a facial before my wedding and felt absolutely stunning! Really close to my office which is convenient. Sometimes/most times I am running late and they are always extra accommodating and understanding. Truly the best!
Alison Stefanik
at 2024 Apr 09
Alison Stefanik
at 2024 Apr 09
I’ve been going to Skin Bar for 7 years and cannot say enough good things! They have an amazing membership and are thorough, flexible, and will leave your skin feeling amazing. Special shout out to Gina specifically who does a tremendous job and knows exactly what to do for each skin type (highly recommend everyone tries the Dermaplane at least once)!
Nancy Zhang
at 2024 Apr 08
Nancy Zhang
at 2024 Apr 08
Very nice boutique skincare salon conveniently located near Grand Central. There is a long menu of treatments that can suit your needs for maintaining healthy, happy skin. It has been a really nice treat to be a client here, especially since living in Manhattan, you're exposed to so many daily pollutants. They have options for memberships if you want to incorporate facials more regularly in your skin upkeep.

I usually book with Gina, but have also had good experiences with Leisa as well. The owner, Matt, is very kind as well in my experiences of interacting with him during the check-in process.
Alicia Nieves
at 2024 Apr 08
Alicia Nieves
at 2024 Apr 08
I’ve been going here for 3+ years now. The membership is so worth it! The consistency has been so great for my skin! I see both Gina and Lisa, both are so knowledgeable and amazing at what they do! Def recommend!
Carling DiGiacomo
at 2024 Apr 03
Carling DiGiacomo
at 2024 Apr 03
The best place to get facials in NYC! I do their membership and get a facial + add on every month - my skin has never looked/felt better. Everyone is super knowledgeable and friendly. I go to Gina and she is fantastic!
Wakana Koga
at 2024 Feb 16
Wakana Koga
at 2024 Feb 16
I have been training at Inform Fitness for 6 months. I like the “Power of 10” method because it takes only 30 minutes per session once a week, and it does work! I have become stronger and feel the difference throughout my daily life. Amy, my trainer, is great to work with and Jillian at reception is lots of fun! Adam, the owner, and other trainers are friendly, and the place has a warm, welcoming atmosphere. I really enjoy training at Inform Fitness!!
jana braha
at 2024 Jan 29
jana braha
at 2024 Jan 29
I started working out at Inform with Amy W about 6 months ago. Working out with Amy has been a great experience She is super knowledgeable and makes the workout enjoyable. My posture has always been a concern for me. Amy has focused on stenthening my upper back muscles which has made a big difference in how I stand and look. My whole body feels stronger. Super happy with the Inform full body workouts that are completed within 30 minutes. Definitely check it out!
I had an exceptional experience at the Ila Spa that I can't help but rave about. From the moment I walked in, the atmosphere exuded relaxation and tranquility. The staff was not only professional but also incredibly friendly, making me feel welcomed.

The attention to detail during my nail service was impressive. My technician Olga exhibited a high level of skill and precision, ensuring that my nails were not only aesthetically pleasing but also well-cared for. The range of nail colors and designs to choose from was extensive, catering to various preferences.

The spa maintained impressive cleanliness and hygiene standards, offering a comforting and confidence-inducing atmosphere. The tools were thoughtfully sanitized, contributing to an overall hygienic environment.

Upon leaving the nail tech and spa, I not only felt satisfied with the results but also revitalized. Their commitment to customer satisfaction and dedication to excellence were apparent. I highly recommend this establishment to anyone in search of a premium nail and spa experience.
Celebrated 5 year Anniversary at Ilaonly and upgraded to their luxury experience and it was well worth it! I mean look at this set up over looking St Patrick’s Cathedral! Massages were great, facilities were clean and accessible, the ambiance was very relaxing and the staff was lovely. I definitely recommend Ilaonly spa!!!
the best spa! the best staff and ambiance. the facials and massages are the best. i recommend aniko, jamie, and erin. very welcoming environment. i love the jewelry and products sold at the spa. the steam and sauna are amazing. the views from the spa are gorgeous and one of a kind. the gym has everything you need and is very clean. i will always come back to Ila Only Spa!
I have been to some of the top spas in NYC such as Aire, Mandarin, Rego, Ritz Carlton, Guerlain, Peninsula just to name a few and I have to say - if you are truly serious about getting a 5 star treatment and have an amazing experience look no further than ila Spa!

Our massage therapists Brian and Erin were world class from start to finish. My only regret is that we didn't do a 90 minute couples massage instead of the 60min! Post treatment in the lounge area Bradley was nice enough to offer us some tea, chocolate pretty much anything - extremely hospitable and we didnt want to leave! I can certainly tell you one thing - this is now my go to 100% full stop!
Next time we are both going to have a facial - I hear they have the finest Estheticians in the city and if the massage is any indication I'm already convinced! Thanks ila Spa!
Wonderful facial, thank you, Aniko! Above and beyond treatment with friendly, positive staff. They care and go the extra mile. This is my favorite spa in New York and I enjoy coming here to bring friends and family too. We love it.
I recently visited Ila only spa, and it was an exquisite escape from the hustle and bustle of everyday life. From the moment I stepped in, the ambiance was serene, soothing, and instantly put me at ease. The staff were incredibly welcoming, attentive, and knowledgeable, guiding me through their various services and ensuring my comfort throughout.

The treatments were exceptional; I indulged in a relaxing massage that melted away tension and left me feeling rejuvenated. The attention to detail and personalized care truly set this spa apart. The facilities were pristine, offering a range of amenities that enhanced the overall experience, from steam rooms to a calming relaxation area.

Moreover, the spa's commitment to using high-quality products made a noticeable difference in the effectiveness of the treatments. The overall atmosphere was one of tranquility and luxury, making it a perfect retreat for anyone seeking pampering and self-care.

I left Ila only spafeeling refreshed, renewed, and eager to return. It's undoubtedly a top-notch spa that I would highly recommend to anyone looking for a blissful escape and top-tier service."
R R
at 2023 Dec 27
R R
at 2023 Dec 27
A true 5 star experience.
Went with my wife and had an amazing experience.
Brian and Juliana were amazing.
Definitely recommend getting the VIP couples room where we had our own private shower and sauna.
Tara
at 2023 Dec 21
Tara
at 2023 Dec 21
I recently visited the spa for a birthday massage with my boyfriend, and unfortunately, our experience was marred by a distressing incident. While we were both in our respectful locker rooms, a homeless individual entered the men's locker rooms, causing significant disruption and damage to the facilities. Only later did we find out the intruder was homeless, which added to the unease, especially considering being undressed in the locker room.

Although the staff addressed the situation a week later and reimbursed us for our treatment, it was a very unsettling and unexpected turn of events on what should have been a special occasion. Furthermore, the fact that this individual had previously broken in multiple times raises concerns about the spa’s and hotel’s security measures.

While I appreciate the staff's efforts to rectify the situation, the overall safety and security of guests, especially in vulnerable situations like changing in the locker room, should be a top priority. Adding to the unusual circumstances, I found myself mistakenly included in a new staff onboarding email thread, receiving unrelated onboarding emails. This administrative oversight added an extra layer of inconvenience.

Despite the quality of the massage treatment and the staff's responsiveness to the security issue, the combination of these events has left us with reservations about returning to this spa or this hotel in the future. I hope the management takes these incidents seriously and implements necessary measures to ensure the safety and privacy of their guests in the future.
Jennifer Lynch
at 2023 Dec 18
Jennifer Lynch
at 2023 Dec 18
I wish I could give Skin Bar more than 5 stars. I have been a member for more than two years and they have totally changed the texture and tone of my skin. I usually see Gina and she is amazing. I have rosacea so my skin is very sensitive and she always tailors the treatment perfectly. I have not had a flare up in over a year. I also did the microneedling for my wedding and my makeup artist commented on how much my skin texture had improved since my trial, only after one treatment. The office is beyond accommodating and always make an effort to work with my schedule. I can’t say enough, it is definitely worth trying!
Sara McFarlane
at 2023 Dec 16
Sara McFarlane
at 2023 Dec 16
Honestly, the best place ever. Have always had problem skin and since I’ve been going to Skin Bar (2-3 years now) my skin has cleared up. Am so grateful to Matt and his team (especially Gina!) for the consistent great service and skin products. Highly, highly recommend. (Love the laser genesis and custom skin facials the most!)
Luna Wang
at 2023 Nov 09
Luna Wang
at 2023 Nov 09
I have been going to the ShiBui Spa for over 10 years and the quality of the experience is on a steady decline. The receptionists will put you on hold for 5 minutes while 'checking for availability' and someone else will pick up having no clue of the booking inquiries and then explained that the person who originally answered phone had decided to go to the bathroom or walked away from the desk. This happens more than a dozen times in the recent years when I tried to book any appointment. The cleanliness has also gone downhill, the area around the pool is always slippery with water and no one bothers to wipe it for the safety of the patrons walking around it. A number of seasoned therapists have left, the spa director has changed multiple times. What a shame! From a special place to be a huge disappointment now!
C C
at 2023 Sep 26
C C
at 2023 Sep 26
SCAM ALERT 🚨 DO NOT GO HERE IF YOU WANT A REAL FACIAL SPA. First off, the Space is beautiful and relaxing and the staff super friendly. …but there are 100 other beautiful spas in New York with talented caring trained staff.

However, I CANNOT recommend the spa services AT ALL. I got their SIGNATURE FACIAL , which by the way ended up billing over $500. this is probably double the price of a real facial in nyc, they just rubbed some lotion on My face for 45 minutes. I specifically asked the front desk for an extraction facial where they extract using steam. I again asked the therapist during the treatment and she said “no we don’t do that and i’m not even trained to do that.”

She proceeded to spend the last 20 minutes and rub me ( not even a massage but patted me down like a child) on my scalp shoulders and arms. I asked her if she could give me a massage on my carpal tunnel area on my forearms and she refused - “sorry I’m not licensed for massage”

Total waste of 90 minutes of my life. MANAGER REFUSED REFUND OR ACTUAL REMEDY, when we complained that no facial extraction was given to me even though that’s the service that was booked and requested. She “investigated” and refused to offer any refund.

GO ANYWHERE BUT HERE 🤡
Collette Covey
at 2023 Sep 21
Collette Covey
at 2023 Sep 21
The spa and health club are a great place to relax and rejuvenate. The services offered are at the highest level, and the staff is always ready to help. Massage is especially pleasant to relax after a long day. I highly recommend
Monica Alaerts
at 2023 Sep 12
Monica Alaerts
at 2023 Sep 12
My favorite place for relaxing massages and the best facials ever. Very clean, friendly and professional staff. I love it! Come and see for yourself. I recommended it!
Derek Hernandez
at 2023 Aug 30
Derek Hernandez
at 2023 Aug 30
I recently had the pleasure of visiting Oasis Day Spa during my trip to NYC, and it was nothing short of spectacular. Doug provided me with the Muscle Meltdown massage, and it was exactly the rejuvenation I needed to kickstart my vacation. The results were immediate and astounding – not only did I wake up the next day without the typical post-massage soreness, but I also found myself walking around the city with a noticeably improved posture!

The ambiance of Oasis Day Spa truly lives up to its name. The pristine cleanliness paired with the calming environment made for a genuine oasis in the heart of the city. My partner and I took advantage of the sauna and shower rooms post-service, and the sheer relaxation we experienced made it incredibly difficult to leave.

In summary, Oasis Day Spa has set a new standard for what a spa experience should be. Highly recommend for anyone in NYC looking to escape and rejuvenate. A perfect 5 stars!
MB
at 2023 Jul 31
MB
at 2023 Jul 31
I’ve been training with Jon for a few years now and he is amazing. I’ve taken breaks a few times and tried other workouts but I always come back! This really is the most efficient once a week workout that will give you noticeable results! Every time I work out here my friends and family ask what I’ve been doing because they see the difference! Also Jillian is the absolute sweetest and is incredible at making sure everyone is taken care of and everything is running smoothly. So happy that I found Inform!
margherita mendola
at 2023 Jul 24
margherita mendola
at 2023 Jul 24
I was looking for something fun to do for my firms yearly outing and decided a spa day would be a nice choice! I was browsing on google and came across Oasis Day Spa along with a few other places. Lillian, the General Manager is what really sold me on Oasis! She was fantastic to work with. She answered all my questions quickly and was extremely helpful. She made the process so smooth! I had so many last minute changes and updates and she went above and beyond to help.

Now to get into the spa itself - just WOW! When you first walk in the space is GORGEOUS! The front desk girls are very professional and friendly. Majority of my group got the Oasis Signature Package and everyone was so satisfied with their services! The massage felt soo good! My masseuse founds knots I didn't even knew I had. She was fantastic! The facial was also so relaxing! My face never felt so clean. The body scrub was a lot of my groups favorite service! Our skin was so soft after the scrub. Everyone was raving about relaxing it was and they understand why people go to spas now! I am definitely planning to come back again next time I want to treat myself.

If you are hesitating on whether or not to go to Oasis, GO! It was 10000% worth the price point. I feel the services we got was well worth it.
I was charged over $300 in extra fees because I was assigned to the incorrect sports club (which I never once went to). No one ever mentioned anything about going to the incorrect club any of the times I signed in. I noticed the fees on my credit card statement. These fees were never refunded despite escalating the complaint to management.
Ann Boyd
at 2023 Jul 20
Ann Boyd
at 2023 Jul 20
I've been training online with Jack for over six months and it's been a transformational experience! I've gained strength and confidence — and some muscle too. Jack gave exactly the kind of friendly and encouraging coaching I needed to achieve my goal of adding strength training into my life. And Jillian and all the other staff kept the details moving along smoothly! So grateful for them and their work!
Ed Malone
at 2023 Jul 18
Ed Malone
at 2023 Jul 18
Inform fitness is the best gym in New York City! Dan is the best trainer in the city. All the trainers at this gym are incredibly caring and Jillian at the front desk is incredibly welcoming. Go to this gym!
Ed Malone.
Wyatt Smith
at 2023 Jul 06
Wyatt Smith
at 2023 Jul 06
Incredible & spacious gym! I really appreciate the wide variety of weight machines, friendly staff & all the workout areas this gym offers. I would recommend stopping by if you are in the area!
Skye Rubel
at 2023 Jun 05
Skye Rubel
at 2023 Jun 05
I love Oasis! The people at the front desk are so nice and helpful. The massages are the best I've had in the city-- shout out to Kory who gave me the most amazing 90 min deep tissue massage of my life. And I love the waiting area (with snacks and spa water) and the sauna. Will definitely be back!
lenin panora
at 2023 Jun 03
lenin panora
at 2023 Jun 03
Great place very friendly staff and professional they walked on your back if you prefer STRONG pressure
I felt like jello afterwards
Thanks so much
Pamela Thomas
at 2023 May 21
Pamela Thomas
at 2023 May 21
Excellent Spa from the atmosphere to the staff. I always do the signature package & it is definitely worth the money. A pure day of relaxation. NYC location, Michelle will provide an exceptional massage & Ofie gives the best facial & scrub. Would definitely recommend this spa.
Visiting NYC and our hotel (Mondrian) has a reciprocity agreement with this club. Convenient, clean facility with a solid amount of equipment, and friendly and informative staff. Shout out to AGM Tommy for the welcome and quick gym orientation!
Great gym, very well Equipped, staff is very friendly and it was super clean and organized. Not over crowded so it’s easy to get through a workout without waiting.
I got an e-mail notifying me that my membership had been cancelled. As I wasn't sure about keeping it anyways, I figured that was fine. And then went and joined another gym. Six months later I realized they had nonetheless kept charging me. When I brought it up to them, they refused to refund the $400 they had charged me over that time.

ETA: Re, the response from the owner. I brought it up with the manager of the club, who escalated it to the regional manager. Both of them said they would not refund the money. They're aware of what they're doing wrong. They simply prefer to keep the money than to remedy it. "Great customer service" means being polite, as long as it doesn't cost them anything. Even when they had no real right to the money in the first place.
Salman Ahmed
at 2023 May 10
Salman Ahmed
at 2023 May 10
Very very very bad massage
There is no massage at all only lady Try to do something and ask tips
What is THIS
Grace Choi
at 2023 May 05
Grace Choi
at 2023 May 05
Just signed up today with Tommy. Very helpful and transparent with costs and what comes with the membership. The location is on the quieter side and well maintained. Highly recommend for those that are looking for a gym that has a good selection of equipment and multiple locations throughout the city.
Jesse H
at 2023 Apr 30
Jesse H
at 2023 Apr 30
My wife and I had such an awesome experience here. Did my first reflexology and facial ever in my life. Lin did a wonderful job with the reflexology. My experience with the facial from Monica was incredible - skin has never been so smooth and soft in my life. Highly recommend.
Claire Long
at 2023 Mar 11
Claire Long
at 2023 Mar 11
Hands down the best facial and massage I have ever received! The space is beautiful and the staff could not be friendlier. One of the better relaxation spaces I have been to with many different seating options and spread out so you aren't on top of the other spa guests. The only two (minor) downsides are: 1. the pool appeared to be open to hotel guests so at one point there were a few people swimming (loud) laps in the pool which sort of killed the relaxation vibe. 2. the treatment rooms are downstairs so you exit the relaxation area/locker room and walk past the gym and then downstairs to your treatment room. Can't wait to return (hopefully very soon)!
Leslie Nilsson
at 2023 Mar 08
Leslie Nilsson
at 2023 Mar 08
I have been training at Inform Fitness for over 10 years now and it has become my home away from home. Everyone here makes you feel so well cared for, from Jillian at the front desk to the trainers and Adam, the owner. Oh and I’ve shaved about two inches off ny waistline thanks to my trainer Jonathan. This is the perfect workout if you don’t have a lot of time to spare as it builds strength and muscle tone. ❤️
Qulier Hightower
at 2023 Mar 07
Qulier Hightower
at 2023 Mar 07
Very accommodating ladies, make you feel welcome and prioritized and the massage is extremely thorough and hits every spot to relax your mind and empty your stress reserves. Highly recommended
Arielle Martel
at 2023 Jan 23
Arielle Martel
at 2023 Jan 23
I have been working out at Inform Fitness for almost four years and have trained with Jack Morer for all of this time. I love this gym! The atmosphere of Inform is welcoming and fun, and I truly look forward to going each week. Jill the office manager is wonderful, and Jack is the most incredible trainer. I have several injuries and Jack always finds a way to safely modify the exercises. I have gained strength, endurance, and confidence. I highly recommend this gym for all fitness levels.
Arielle Trankle
at 2023 Jan 01
Arielle Trankle
at 2023 Jan 01
Highlight: amazing treatment, terrible desk staff. I want to rate this experience a lot lower but the physical services received were incredible—customer service was NOT.

Onset ritual was an incredible and unique experience. Hands down best massage I have ever received. The whole appointment was very magical. The area where you wait for treatments was beautiful and there is a pool you can use! Highly recommend.

However, the staff that checks you in and leads you to the locker rooms is horrible. Really rude and unwelcoming. It really put a damper on my appointment. I am pretty shocked they have such horrible service here because it sets the tone for your whole treatment… I plan on contacting the spa. For spending over 1k in treatments this is highly unacceptable 👎.
Shani Sanon
at 2022 Dec 22
Shani Sanon
at 2022 Dec 22
My time here was amazing! The staff was friendly. The entire spa was clean, with a relaxing atmosphere and decor. I had the 60 minute Clinical Massage and my masseuse was soft spoken and kind. I never had to ask him to adjust the pressure but he did check in with me. He used hot towels multiple times which felt amazing and had a warm cucumber water waiting me after the massage was done. I sat in the dry sauna for 10 minutes at the end and left feeling relaxed and happy. I’m looking forward to my next visit.
Obinna Ndu (Obi)
at 2022 Dec 18
Obinna Ndu (Obi)
at 2022 Dec 18
The service here was amazing!.. Jessica gave me an AWESOME massage…I’ll definitely be revisiting this place!
Amanda R
at 2022 Sep 17
Amanda R
at 2022 Sep 17
Oasis Day Spa-an unexpected delightful experience in the Big Apple. It's truly an underground Oasis. From first entering through the side of the main street, I immediately felt calmer. This is my first experience in a spa like this. Albeit super shy, the experience was wonderful. Front desk associates were super polite. After check in, you'll be taken to the locker room area in which you'll strip down into your birthday suit. They provide a nice robe and slippers of your size. (Although, they do have a size limit for the larger feet) the main collaborative area with other clients is tranquil. Provided were lemon or cucumber water. Small snacks such as banana chips and mixed nuts were also self serve. For some calm, there's chamomile tea and more. My masseuse, Kenny, walked me through to our room. The cute part along walking the halls were the little sachets of lavender, which were indicators for rooms occupied. I had gotten the deep tissue massage. Boy, did he introduce me to new knots i didn't know i had! Haha 🤣 he was very respectful and knowledgeable on his craft as he took time on certain areas in which i had injuries (which he didn't know about before hand. Example-knee) with the full body massage, you may request certain areas to be focused on alongside. He also told me beforehand if there were certain areas that i would prefer he not go to, i to tell him. Which was a great consideration! After the massage, which, was wow, i went back to the main area to rest a bit. In the women's locker room was a small sauna. The recommended time is 30 minutes, with instructions provided on the outside. Overall, i spent 2.5 hours here. Enjoying the ambiance alongside looking at their store which had items such as: creams, serums, candles and more. I'll be back soon :) 10/10 recommend.
Truly Ager
at 2022 Aug 24
Truly Ager
at 2022 Aug 24
Don't wait! Proceed directly to Inform Fitness! I have been with Inform Fitness for many years. They are fantastic. You get a full body muscle training workout in 20 minutes! The environment is warm and friendly and workout is hard but SO worth the strength you will gain! I am stronger and happier because of my years at IF. Jon is my current trainer and he's the best. He really knows how to push you to reach your fitness goals and I love training with him. Also, I'm currently healing from a shoulder impingement and Jon is great at modifying the workout to work in tandem with my PT and it's working and my shoulder is getting stronger again!! Everyone is great and Jillian the office manager is fabulous too. So, give it a try y'all. You will love it!
spam killer
at 2022 Aug 07
spam killer
at 2022 Aug 07
They will charge you minimum 60USD tips for the regular massage.
I REALLY DO LIKE THIS FITNESS CENTER, THEY HAVE SOME EXTRA EXCLUSIVE EQUIPMENT , THAT I LIKE SUCH AS THE SUPER SQUAT , THEY HAVE A HIP THRUST MACHINE THAT HAS A DEEP ARCH IN IT, PLUS THEIR WEIGHTS ARE IRON, LOVE I ENJOYED THE LOCATION AND THE FRONT DESK REPRESENTATIVE DAMIEN WAS VERY NICE...
Stefanie Matthews
at 2021 Aug 23
Stefanie Matthews
at 2021 Aug 23
Unbelievably relaxing oasis in the heart of the city! Had both a facial and massage — both amazing. The pool is definitely worth coming a few minutes early / staying after your service. Everything was clean and serene. Highly recommend!
Isobel Kelly
at 2020 Mar 07
Isobel Kelly
at 2020 Mar 07
An oasis in the middle of hectic NYC. The pool area is so relaxing and tranquil. Extremely clean and staff super attentive. Had an incredible massage by Stan. Beautiful Japanese robes to relax in. Attentive Japanese style lavatories also! Will spend the whole day there next time!
Damon Peters
at 2019 Sep 22
Damon Peters
at 2019 Sep 22
Mixed experience. My wife had a wonderful facial, but there were small things that could be improved. Beautiful and unique environment with wonderful and exceptionally professional staff. They were wonderful. She very much appreciated not being pushed to buy products toward them end of the facial with up selling, as most do toward the end of the treatment. However, the cleaning staff was so noisy and intrusive within the spa area that the experience was variable. Though simply doing their jobs, the environment was disrupted with the activity and could be timed more effectively for when patrons have left the room. Another improvement would be to allow husbands (me) to sit in the bar and order a drink to wait for my wife. “Bar is for hotel guests only, I’m sorry” was the greeting. So, I had to leave the space and sit in the lobby if I wanted to have a beverage. Granted, I’m being childish, but I went down the street for a nip instead. And, to be fair, I was wearing a baseball cap during United Nations week, so I may have been best suited to a bar than a lounge, but still, I had expected to have a relaxing time waiting for my wife but then had to move on to a location I was welcomed. Perhaps we’ll visit again, we are local, but perhaps we test a few more locations before we do so. Shibui is recommended, of course.
I visited this location and left disappointed. Although the staff was VERY nice the gym itself was not. There are very little windows, some machines were out of order (stair master, rowing machine), treadmills did not quickly change to the speed desired, mirrors near the stretching areas don’t go all the way down to the floor and there is no spin room. And finally, the locker room looked dirty and outdated (Wallpaper falling off, holes in the wall) it needs to be renovated ASAP.
Johnny #5 (Jon)
at 2019 Apr 02
Johnny #5 (Jon)
at 2019 Apr 02
The best. Legit reviewer and let me tell you! Sunshine is my favorite. She really works out all the kinks. Professional and I always leave happy. I've gotta get back there. Lol