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Top Hockey rinks in North Vancouver, Canada
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Reviews
Safe, interactive and professional complex for ice sports! Delicious wings, too :)
Keep in mind I'm only reviewing the food court, not the club.
When I ordered, I asked the staff what "M" and "NM" were on the menu. “She explained: "M is a member, and NM is not a member." I said: "Then I am not a member .”(my husband is a member, but he is playing hockey and not around, so I didn't use his membership number). I felt the tone of her voice was Not very friendly either, when my son asked about the price of the drinks, then she started to express her impatience. When we finished ordering and it was the turn of the next customer, her attitude immediately changed to become friendly.
I immediately thought she was impatient because I am Asian and my English is not good, and I feel race discrimination.
When I ordered, I asked the staff what "M" and "NM" were on the menu. “She explained: "M is a member, and NM is not a member." I said: "Then I am not a member .”(my husband is a member, but he is playing hockey and not around, so I didn't use his membership number). I felt the tone of her voice was Not very friendly either, when my son asked about the price of the drinks, then she started to express her impatience. When we finished ordering and it was the turn of the next customer, her attitude immediately changed to become friendly.
I immediately thought she was impatient because I am Asian and my English is not good, and I feel race discrimination.
I find it odd that there isn't a front reception, but the staff are lovely and I find it great that there are so many rinks!
Good place to spend the day watching hockey! I like that it has a second floor view of the 3 ice rinks without having to be next to it if you don't want to be cold. Yesterday was a busy day for them and the cons I found was the chair availability per table since we needed to go around looking for empty chairs to move to our table, plus the delay on our food order due to the amount of orders they were taking. Otherwise, it was a good experience.
Best place! Highly recommended
highly recommend ..been a great place to raise our kids and play hockey, tennis and hit the pool in the summer
Just wanted to know what time public skate is..couldn't find it on the website without creating an account, chat bot couldn't answer the question either, and when I called no one answered and it went to a full machine so I couldn't leave msg. Not a great system over all.
Not sure what kind of club this is that the VM says the office is open from 6am to 10pm but I've been calling their number 5 days in a row on Weekdays between the hours of 10am-4pm and no one responds!
Very old facility, a maze of hallways and stairs to find dressing rooms, almost no seating. I don't think they know that they can clean Plexiglas.
Pros
Fries hot
Clean location
Cons
Ordered honey garlic wings with seasoned fries. Wings tasted like Frank's red hot mixed with honey garlic. Told the bar staff. Didn't do anything.
Didn't take photo. Looked like honey garlic. Kitchen staff was blonde guy with a red hat.
Fries hot
Clean location
Cons
Ordered honey garlic wings with seasoned fries. Wings tasted like Frank's red hot mixed with honey garlic. Told the bar staff. Didn't do anything.
Didn't take photo. Looked like honey garlic. Kitchen staff was blonde guy with a red hat.
I’m playing west van this year and so excited to play in such a good facility. In the past years when I have played there the staff is very friendly and the change rooms are very clean and nice.
I registered for Play to Learn but was told my group was combined with Play to Develop participants; I found the drills too challenging as I'm just learning to play hockey. It would have been helpful if a note was made on the registration page so one is fully aware of what they're signing up for. As for the lessons, instructors were nonetheless friendly, encouraging, and were willing to adapt the exercises based on skill levels.
I really don't like this place.
Miscommunication between staffs were awful.
At first day of lesson, we were 2 minutes late due to horrible traffic jam to get there(We were caught in the car for 30 min). And suddenly encountered ridiculous Mobile Health Check Request. To do that, My kid lost 11 minutes more. They never let my daughter came in first. Lesson time is only 30 minutes, we could attend only for 17 minutes.
We go Delbrook Recreation Center, West Vancouver Community Center, Harry Jeromme Recreation Center, but any of them has no such thing like Mobile Health Check Request which has to be done every time we go. And when I said I've never heard this process when I enrolled, an old lady said they have sent an email just a day before that day with grumpy voice, so I checked my email account and even spam folder but there was no such an email. And one staff told us to go to changing room 8, and another staff told us to go to changing room 5. They were really confused themselves.
The second day we went, when I wanted to come in again to pick up my kid, a young woman said I could wait at the side gate instead of letting me in. Of course my kid didn't know where to go, so she was searching for me everywhere with her skates on. I wondered, every other parents came out of there with there kids, why did she ask me to wait at the side door?only to me?
On the third day, I waited my daughter at the side gate like she said a week ago, this time I told my daughter where to meet me. But she was scolded by an old woman like, 'Where's your mom?Did you come in to the arena with your skates on?You can't go outside with your skates on'. I told the woman, a young woman told me to wait here, but she said that's because I was in the wrong line,so she could have thought my kid is in the other class. No! That's was not my fault! I was in the right line which is for North Van Rec Center! They could make mistakes, but they never admit it.
On fourth day when it's time for pickup, a man said I could wait in the hallway because it was still 4 minutes left. So I was in the hallway, he even followed me and made sure I was in the right place, but right after then a woman came to me talking, 'You can't be here. You should be in the changing room' I told her a man told me to wait in the hallway, but she repeated the same thing.
And today, I saw a family was waiting in the hallway, but no staff told them they couldn't be there. What????
I don't know gathering in a small changing room is better than waiting in the hallway.
Everybody here says different thing whenever I go there.
I would never let my daughter take lesson which takes place at this place.
Miscommunication between staffs were awful.
At first day of lesson, we were 2 minutes late due to horrible traffic jam to get there(We were caught in the car for 30 min). And suddenly encountered ridiculous Mobile Health Check Request. To do that, My kid lost 11 minutes more. They never let my daughter came in first. Lesson time is only 30 minutes, we could attend only for 17 minutes.
We go Delbrook Recreation Center, West Vancouver Community Center, Harry Jeromme Recreation Center, but any of them has no such thing like Mobile Health Check Request which has to be done every time we go. And when I said I've never heard this process when I enrolled, an old lady said they have sent an email just a day before that day with grumpy voice, so I checked my email account and even spam folder but there was no such an email. And one staff told us to go to changing room 8, and another staff told us to go to changing room 5. They were really confused themselves.
The second day we went, when I wanted to come in again to pick up my kid, a young woman said I could wait at the side gate instead of letting me in. Of course my kid didn't know where to go, so she was searching for me everywhere with her skates on. I wondered, every other parents came out of there with there kids, why did she ask me to wait at the side door?only to me?
On the third day, I waited my daughter at the side gate like she said a week ago, this time I told my daughter where to meet me. But she was scolded by an old woman like, 'Where's your mom?Did you come in to the arena with your skates on?You can't go outside with your skates on'. I told the woman, a young woman told me to wait here, but she said that's because I was in the wrong line,so she could have thought my kid is in the other class. No! That's was not my fault! I was in the right line which is for North Van Rec Center! They could make mistakes, but they never admit it.
On fourth day when it's time for pickup, a man said I could wait in the hallway because it was still 4 minutes left. So I was in the hallway, he even followed me and made sure I was in the right place, but right after then a woman came to me talking, 'You can't be here. You should be in the changing room' I told her a man told me to wait in the hallway, but she repeated the same thing.
And today, I saw a family was waiting in the hallway, but no staff told them they couldn't be there. What????
I don't know gathering in a small changing room is better than waiting in the hallway.
Everybody here says different thing whenever I go there.
I would never let my daughter take lesson which takes place at this place.
I registered my son in one of the summer Multi Sport Day Camps, one week for $365, included lunch. The program guide indicated skating as one of the activities, no mention that you have to own your own skates. I thought this was a great camp, he would get to try a variety of activities in a safe environment. The Friday before the start of the camp, I receive a standard email from the camp instructor, guess what, turns out if you don't own skates, you cannot skate and would have to do another activity. Okay, I wasn't happy but I figured the kids would get to swim, since they have a pool but no, the alternate activity was coloring, 2 hours sitting in a cold rink colouring! I sent an an email with my concerns, no response or acknowledgement.
I was not impressed, and I won't be registering at NSWC again, no follow up to my email, and my son didn't have a great time. It's not worth the $$$, and the program guide is misleading. There are better choices and options available on the North Shore.
****Thank you Kim Hirji for the immediate follow up and call with regards to this posting. I appreciated your explanation and that you plan to make your brochure clearer moving forward. Your call made all the difference and we will indeed try NSWC again for further camps**** Thanks!
I was not impressed, and I won't be registering at NSWC again, no follow up to my email, and my son didn't have a great time. It's not worth the $$$, and the program guide is misleading. There are better choices and options available on the North Shore.
****Thank you Kim Hirji for the immediate follow up and call with regards to this posting. I appreciated your explanation and that you plan to make your brochure clearer moving forward. Your call made all the difference and we will indeed try NSWC again for further camps**** Thanks!
Chairs are uncomfortable to watch a whole game in, needs more padding for sure. The food is alright, some items taste very frozen. They serve beer and wine which is great, and the staff is very nice.
A big place just one time for birthday party. I cant say alot comments here. Il put a pic