Top Walk-in clinics in Maple, Canada

I am utterly disappointed with the services provided by BIO Health Clinic. After receiving a referral from my family physician years ago, it took over two months to finally secure an appointment with a neurologist at this clinic. During this time, the pain I was experiencing on part of my head had subsided, partially due to the prolonged wait.

Upon finally meeting with the neurologist, I was informed that due to the gap between the referral and the appointment, coupled with the absence of pain during the visit, the doctor mentioned that I could come in anytime should the pain return and that he would inform the secretary accordingly. Following the doctor's guidance, I contacted the office last week to schedule a visit, explaining the situation to the secretary. She assured me that she would make a note for the doctor and allocated a specific time for me to visit between noon to 1 pm.

Taking time off from work, I traveled all the way from Etobicoke to Vaughn for the appointment, only to be turned away upon arrival. The secretary informed me that I would need another referral from my family physician, despite the prior assurance given to me.

Such inefficiency and lack of communication are unacceptable. Not only was my time wasted, but the disregard for my previous interactions with the doctor and the inconvenience caused is truly disheartening. I would strongly advise others to reconsider seeking treatment at BIO Health Clinic if this is the level of care and professionalism they offer.

Utterly usesless persian secretary. I came in with my 5 month old baby who had a fever and was told i had to wait 30mins to see the doctor because there were 10 people ahead of us. The patients were all grown men and none of them had a problem with our baby going ahead however she insisted we wait our turn. Ended up leaving and going to another clinic. Never coming here again.

Dr Hatami and his his team are such a pleasure to deal with He took my mom back as a patient after she moved away. Thank you for everything

Gold standard. Lady Dr Ebrahim was exceptional, all doctors and staff are very cooperative. Definitely recommend their services.

Dr Hatami is my doctor for many years all I ca say the best 💟💟

Dr Hatami is an Amazing human being I’m so glad he is my doctor and he has Fantastic staff working for him also

Very bad experience i come first time 1 year baby 5.30 opp time now is 7.40 and still waiting if you cannot manage to many people why you guys give opp.

Long term patient of Dr. Sen. He's OK when he's available, but he's almost always late to the clinic every morning. In my opinion this is borderline irresponsible and unprofessional. Every Saturday for his walk in hours, he would be late by half an hour at minimum. And he would not allow his patients to see other walk-in doctors like Dr. Jacobson. Ridiculous.

Please post a sign for patients walking in that doctors are NOT seeing any more patients 2 HOURS before closing due to high volume. You close your doors at 7pm. There is a reasonable expectation that at 5pm that I can be seen for a health concern. To be told the doctor is worried they won’t finish on time is not my problem but rather either a time management issue on the physicians part. Your doors are open until 7pm and as such patients have the expectation to walk in and be seen by a physician. If not..LOCK your doors and post a sign that you are no longer taking patients. To the credit of the receptionist she advised I go to the URGENT CARE CLINIC at Jane and Rutherford and let me tell you the service and care is fantastic.

Used to be a patient for bartfeld. Be wary when choosing this establishment. Communication is non existent at best and they will drop you when you need them.

Even though I wasn’t a frequent patient (28 year old male), a little bit of communication goes a long way to at the very least know they are dropping you.

Those that are accepting calls are very rude and will hang up on you when you inquire for info.

They do not have their patients well-being in the front of their mind.

Look somewhere else.

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Edit after owner response:

Yes, advising of OHIP policy is fine. However, inquiring about the policy is not grounds for an automatic dismissal of the policy. As a patient, I have every right to understand why I'm unable to go see a walk-in clinic in the case you are unavailable. I fail to see how this was an indication that it's not acceptable when even at the very end I was still trying to get an appointment.

When our only means of communicating with you is via phone, hanging up is completely unprofessional.

I hope this practice can learn and admit from it's mistakes.

Best of luck.

I took my toddler to this walk-in to have her assessed for a fever. We were turned away and asked to come back with a negative covid test. So to understand correctly, she wouldn't have been seen if she tested positive? I guess I'm missing the entire point of a walk-in clinic/doctor's office.

Turning away a 1.5-year-old due to outdated covid policies is concerning - this is far from protecting the vulnerable population. It's very disappointing to see the standard of practice at this clinic.

Went in with my daughter today for the first time based on star rating from Google Reviews. However, wish I had first read reviews as many others have had similar issues. When registering, the receptionist notified me that they won’t take my 4 year old child who has been complaining of an ear ache, in for a check up with walk in clinic because she may have Covid based on her temperature (which is related to her ear infection). I understand if she had more than one symptoms related to Covid. But just a fever when she’s clearly complaining of an ear ache? And as per previous posts, No I was not redirected to the pharmacy for a free RAT test nor did the receptionist offer to do one (which if they want one that bad then maybe hey should offer). As someone who works in the medical field with vulnerable people, would my excuse for not giving a patient care because I’m worried about other vulnerable patients be sufficient? To ensure safety my daughter and I both were wearing masks. I also saw that the doctor was in gown, mask and face shield walking around (which means he wears this whether someone has Covid or not?) which is fine but if everyone’s taking the necessary precautions, why refuse care to my 4 year old who’s suffering? Anyways, I respectfully left but felt necessary to write a review so others don’t waste their time when looking for good health care for their loved ones.

Friendly staff, clean premises. The front desk was welcoming, and the clinic was well-maintained, with ample parking. Dr. Jacobson was kind and helpful, addressing my questions patiently. However, he didn't disclose the high price of the prescribed medication. I was surprised by the cost at the pharmacy, which left me dissatisfied. Overall, the staff was friendly, and the clinic was clean, but the lack of transparency regarding medication pricing was a significant drawback.

Location has convenient hours however you can’t be seen for a walk in appointment unless you come with a negative rapid test, which of course they don’t supply. So you will need to go elsewhere if you want walk-in medical care unfortunately even though the government doesn’t provide or otherwise require rapid tests any longer. It seems that this office isn’t that interested in actually helping patients by continuing with such restrictive policies more than 3 years post Covid. They also close daily from 1-2 pm. Otherwise, the front entrance looks nice and their is lots of parking.

So after reading some recent reviews I decided to fill out the "new patient intake" form online as I've been in need of a new family doctor for quite some time. I followed the instructions in the reviews and had to click around to find the forms because they make it look like some text are links but they don't take you anywhere.
I called in just to inquire about acceptance and how long it would be before my first appointment before finding and submitting my forms and the prompt said to press 1 for walk-in and 3 for the other doctors (so I chose 3). When she answered, I asked about the new patient forms and she said I called the wrong side. Then asked the lady beside her if they're accepting new patients (since 4 months ago they were) and she told me "no". So confused, I giggled, said "ok?" and she hung up on me.
You know, I always like to give people the benefit of the doubt but that service was ridiculous...almost comical.
Make it clear online that you're not accepting new patients.
Make it clear in your phone prompts as to what extension people should choose.
Understand that we fund these services and are entitled to appreciation and kindness AT LEAST.
Oh, and how about if you DON'T hang up on people who are looking for help and aren't being rude.
What a joke. I'm sure the doctors may be good at what they do in there but unfortunately it's usually the front-end staff that ruins it for everyone.
What an awful 30-second experience.

Amazing staff and doctor to have as family practise.

Dr.Hatami is the worst doctor. My mom had a work injury years ago and he was our family doctor, she was in so much pain and he sent her to a psychiatrist before my mom begged him to give her an x-ray form. Turns out the 6 months she was in undeniable pain her broken shoulder got so bad that they only way to fix it was get surgery. He rude and barely cares about his patients. He made my mom feel like she was crazy and that the pain was all in her head WITHOUT EVEN CHECKING. He also didn’t fill out the forms that would get my mom on long term disability causing my family so much mental and financial hardships. I have no clue how he is still able to see patients. I haven’t met with any of the other doctors in that office but I 100% do not recommend him.

Dr. Hatami's rude, disrespectful, unprofessional and unethical behavior will not be tolerated and will be reported to the CFSO. After three months, when I didn't have my period, I went to him with severe pain and said I was worried because I wanted to get pregnant, and he rudely told me that you are crazy for wanting to have a baby. Everyone who has had a baby regrets it, and he didn’t referre me to a gynecologist.

Went to see the walk in for my 2 year old today and secretary was clueless on office standards because she checked me in and I waited to see the doctor. A rude doctor comes out and she speaks to secretary in front of me, asking if my son had done a covid test. She continues to tell secretary she wont see my son because I didn't test him for covid. If schools, daycares, work places and other doctors offices arent checking - this was an office standard there? how come your secretary didn't know of this? Or was it because she wanted to leave early on a Friday of a long weekend? Sad doctor. She should get a new occupation. If your looking for a doctor, go to others in maple. Trust me.

The doctors are very experienced and takes good care of patients. Staff is super nice. Will definitely recommend this clinic to my friends.

Friendly staff, experienced doctors always a good experience. Excellent service.

I have very good experience. Excellent doctors !!! Friendly Staff … i highly recommended!!!

Great service and very kind staff!! Will definitely recommend to my friends and family!!

Excellent Doctors and a great staff members.