Top Fertility physicians in Shelton, United States

This pains me to write as I've been a patient for over 20 years of the founding physician, Dr.Orielly. The decline in service and care started a few years ago, with the lowest of low happening most recently. The mistakes, wait time, extremely rude patient service, and poor follow up is unacceptable. Considering the options available to other patients in this area, I'd highly recommend any patient take their business to an office who cares about the quality of care and not the quantity of customers.

Pros- it's a clean office and has a large parking lot. They have an in-house blood draw open part time for convenience.

Cons- This office is so busy, mistakes are frequent. Most recently, a trip to a pharmacy for a script that was never called in. The call into the office was unsuccessful as they do not accept calls, rather screen and require a ln automated call back. This process can take up to 30 minutes in my experience. This call system is true for any scenario. A simple appointment can take up to 30 minutes.

The office has very unrealistic expectations and ask that patients arrive 20 minutes early to guarantee to be on time.

Regardless what time you arrive, you will wait to see your provider past the scheduled time. I've never seen the provider on time, even when I've been the first patient of the day.

The turn over is frequent. It's impossible to connect to a provider *especially if you're pregnant, since they cannot retain staff. To be fair, I've since transfered so I cannot say if this is still an issue. I'd suggest you be mindful that it is possible before choosing this practice.

They do not stock certain standard birth control, which requires you to make a follow up appointment after picking up the prescription (birth control shot)

The front end staff is very rude. Most recently I overheard a office worker "why am I the one who has to answer these stupid calls". Another separate time I waited for the office woman to finish ranting about her distaste for the BLM movement. Whether the window is closed or open, you will hear the distaste these women have for their customers. Which is ironic since there is almost always an audience of customers in the waiting room listening on.

I've waited to share this review as I wanted to show grace to the office during their transition out of covid. I understand it was a very stressful time for providers and had hoped the lack of quality care and customer service was a result of burn out. However 3.5 hears later the care has continued to decline.

I am so sad Womens Health merged with another practice. The secretary at the Shelton office was always so nice, answered the phone promptly and always got me right in for appointments. Now you call a phone line where no one answers or calls you back until the next day. It feels impersonal. I may have to look for a new practice. I cannot believe how hard it is to get a hold of someone.

My worst experience here. I had to switch Dr. Office for my pregnancy. I had took my NIPT back in July. They said it will take two weeks, I am still calling asking for my results. In addition, the billing department supervisor is extremely rude. Elizabeth was no help in.

I agree with other reviewers - how can I not get my gyno service provider on the phone? This is not OK and needs to be addressed straight away. I have an appointment for my yearly, however I got a call from the office (weeks after my appointment was made) to say "it's time to make your appointment, your insurance was approved". Why didn't they/the office know I already had an appointment? Today I get a text that it's time to make my appointment - again, I already have one. So I call. Hahahahah, joke's on me! You can NOT get a person on the phone so I used the automated call-back option. The computer calls me back right away and it's the whole rigamarole all over again. Women's Health - you need to get your systems in place and do a better job at the admin part for your clients. Net net - I'm not sure if I've ever received worst customer service from a health care provider. I would suggest looking elsewhere for a gyno.

This office is unprofessional, incompetent, and insensitive. This past year I was told I needed a procedure due to a pre-cancerous lesion. I am a cancer (leukemia) survivor so naturally I was immediately anxious. This office tells me their machine for the procedure is broken and they don't know when it'll be fixed. I want the procedure ASAP so we schedule it at the hospital instead of having it done in office. Day of the procedure, I get to the hospital after taking off work and preparing to be put under anesthesia, and the hospital informs me that this office cancelled my procedure. They never called me to inform me and later it was understood that the doctor thought the procedure wasn't a big deal and that I could wait until the machine was fixed to have the procedure done in office instead-- she made this decision for me, didn't ask me, and did not call me to let me know it was cancelled. Naturally I was furious, and the receptionist had no clue as to why the nurse never called me. I end up scheduling the procedure in office anyway because I wanted it done ASAP, and am visibly anxious as I am a cancer survivor. After the procedure the doctor looks at me and goes "well the blood can return to your face now". I have every right to be anxious about ANY procedure on my body, but to know I was a cancer survivor and make this comment after a pre-cancerous lesion had to be removed was unprofessional and insensitive. I will NEVER be scheduling with them again. If I could give their entire staff 0 stars I would.

This place left me hanging without a doctor at 37 weeks. They claim they didn't handle high risk pregnancy yet their website states it. Beyond unprofessional. They billed me wrong and refuse to adjust anything. Made false notes in my client chart...the list goes on with all the horrible things they did. But I refuse to waste any further energy I just wanted to warn other mamas. I'm so glad I ended up at Yale me and my healthy daughter were in great hands. Do yourself a favor and stay away!

1. The billing/claims department is atrocious and some of their staff are rude and unwilling to help resolve any issues.
2. They go through physicians just as often as one would change underwear. I have been coming here for 4 years and the last 2 years I have seen 4 different physicians. No consistency in care and very uncomfortable experience for one that is not comfortable in an OBGYN office to begin with..

That is weird to see such negative reviews to womens health center. I have been going to their clinic for 10 months, My experience was really wonderful. I am lucky to meet these people who work there. The staff are always really respectful and kind ..they are always welcoming. They meet me with a very cheerful and smiling face. Dr O'Reilly is so professional he always listened to me and to my concerns. Even i dont speak English well .. he tried to understand me and to be patient with me
I like this clinic and I highly recommend it.