Best Children's party services in Australia

This is not my first time visiting this place but I believe it will be the last because of the lady who was supervising it. She was so grumpy all the time. Once we came she didn't allow what she said out side food (it was only a bag of chocolate and a box of biscut) it's ok if this is the rule but she was so rude!
Then she treated our kids badly as if they were the only kids in a very busy place.
In the end, when we were about to leave, we got our chocolate back, and my friend shared it with us next to the counter she impolitely asked us to leave and get the chocolate outside!
It was a very bad experience, we won't come back again.

What a lovely day out! Our 3 year old son loved it! As did I! So many animals to see, pat and feed and the bottle feeding was adorable. The animals all look well looked-after and happy. Great bouncy castle and train ride too. The food at the Cafe was also really good.

Lovely place, great experience. It's clean and the animals are so people friendly and cute! Definitely worth a visit!

My 6 year old daughter loved the interaction with the small animals - guinea pigs and rabbits. There was a tractor ride and carousel ride, which was fun for kids. Overall a good experience for an animal farm!

What an absolute joke. My daughter had a birthday they attended today. The staff were grumpy and far from helpful. The parents paid for items and the staff hadn't even booked it in. Better to find another venue for the little ones.

Fantastic spot for kids to interact with and feed various animals. Plus, there's a jumping castle and mini tractor rides for added fun!

We had fun there. Cute bunnies, guinnea pigs, alpaccas, goats, sheeps, birds, kangaroos, deers, pigs, even cows! One horse named Oscar is so cute, gentle, and affectionate. Have cuddling area but the a lot of guinea pigs are jumpy, so we left them alone. Good place to bring your family and couple. Just wish the cafe had more variety of foods, we were starving but we can only eat cakes and the muffins is not warmed. But good chai chiller. Might come back next time.

This is better than 5 stars. Our toddler bottle fed goats, piglets, went on a little train, loved jumping castle and ice cream to finish it all of. One of the best places to visit in perth for a toddler and very much worth the drive.

There wasn't a lot of options for lunch so maybe bring something to eat if you are staying longer than the morning.

Do not book a party here!
Paid a deposit for a party booking, extenuating circumstances meant we could not attend, party is 4 months away, no refund, no credit and a very rude lady on the end of the phone.
Add this to the horrible customer service at the venue, together with the venue being unclean and items not working.
We asked to pay for coins to use the gaming machines and were told 'no can do'.
All kids are required to wear socks, the flooring is super slippery, multiple kids falling over, stacking it and nothing done about it for years.
The old chinese man that works there (owner) was scrolling through photos of half naked women on his phone whilst sitting at the tables. Owners, staff and venue are disgusting.

The bowling itself was your normal bowling experience, so it's not too much to complain about. But I was a bit shocked to be charged $73 for 1 game for a family of 4, including 2 children.

However, the arcade area was very disappointing, old games, lots of machines out of order, not giving tickets or eating tokens. Needs some maintenance or upgrading.

This is an excellent place to bring your family or partner to for a fun-filled activity, theres lots to see and do and it is a very good value activity. All the animals are super friendly and dont shy away from attention, this makes it great for children to interact with animals they otherwise might not get to meet and is also a great therapy as its extremely relaxingand enjoyable. Parking on a weekend can be tricky but its well worth the visit!

Had a group of under 12s on 2 lanes next us. Parent sat on their phone while kids walked on the lanes ate on the walk up to the lanes, bowled 2-3 balls at a time down the lanes to hit the the machine arm. Staff Nowhere around, machinist comes from out the back 3 odd times to fix what the kids where doing. Nothing was said to either the group or Parent from counter service staff. I feel for the owners of this place I really do..

Not much to say about this place. There are about 18-25 lanes I forgot how many. Most of the smaller pound bowling balls don't have big enough finger holes. I was looking for an eight pounder that had big enough finger holes for the person i was with and I found 2 in the entire place. It's got a small menu for food ect and a small arcade.

Our school had their graduation party at Glowzone on 19/12. As one of the parent organisers we were a little concerned about keeping 70 twelve-year-olds entertained. I was really impressed with Huntah and her team. They were professional and flexible and quickly changed activities to suit what they felt the kids needed. The kids had a great time. Thank you to Huntah and her team. I would 110% recommend using Glowzone for your function.

Absolutely love new management! Always go above and beyond. Have been here before but this time was sooo much cleaner, absolutely lovely staff and were so accommodating both times I went to book my kids birthdays very last minute. Can’t recommend them enough!

Totally brought back the kid in me. I can literally play for days here !!!

The person in charge/owner is totally so friendly !!! So much so that my daughter had to have a photo with him !

Thank you, for another great night! The staff are very accomodating, they go above a beyond to assist you where they can - great customer service. Venue is family friendly and clean.

Wow, what a fantastic party for my daughter turning 9. She did the ultimate disco and karaoke party and had the best time. Our room had kitchenette in the room with oven, sink and fridge it was perfect. The room also glows in the dark which happened to be the most wonderful surprise.

Very much for kids, best to go on a weekday. Feeding the animals was fun and it was a laugh seeing the goats interact with everyone (at times like dogs, highly affectionate). With the interior pens with the smaller animals, we found the guinea pigs & bunnies seemed quite timid and I was reluctant to pick any up. I loved the artwork on the wall with the life cycle of a chicken egg - Very educational for the nerds! The llamas gave a few kids a fright and I was surprised to see people taking little babies with prams into those pens and getting terrorised, we actually had to step in and help them. I think more supervision from staff is needed to support people in each section, or at least some signage to stop people being silly. Good little gift shop with a decent range for kids.

Staff were very understanding when my 4yo was overwhelmed by the bowling noises. They gave me a refund which we put into the arcade and my son really enjoyed himself. We will definitely come back and recommend to others.

Absolutely disappointed with this “play center”. Very dirty, all toys are so old and worn out, food is terrible and overpriced!!! The worst part that entrance fee is super high for this poor place

The new owners have done amazing at this place. Had my little ones 4th birthday the other day. Well done and thank you to the owners and accommodating us.

Special thank you to Lexi. She was incredible at being there for us and all the other people she was helping.

The play place for the kiddos was pretty decent. Our daughter enjoyed it. Remember to bring socks. Entry was quick. They take cash or cards.

Only one person in the kitchen, and one person serving. So the adults who were waiting for breakfast had to wait over an hour for a Turkish roll with smashed avo. They also forgot my wife's iced coffee when bringing the rest of the tables drinks.

The food was nice, but I feel that it's understaffed and suffering for it. If our food arrived at a reasonable time, we would have ordered more while our little one played. However it took so long it was getting close to nap time, and so we had to leave.

Overall good idea, but needs staff.

We held a party at GlowZone for 70 as a grade six graduation (12yo). The children are almost in high school so it was important to us to make sure it was age appropriate and that they thought it was 'cool'. The team at GlowZone absolutely delivered a memorable event and the guests are raving about how much fun the night was. There was something for everyone, sports, disco, karaoke all glowing in the dark. On top of this the customer care and communication in the lead up to the event was fantastic. Thank you Huntah and your team.

A brilliant day! Really interesting to learn about the evolution of the consoles from the early '70s and the growth of the industry a few years later and what role each console played in it. Heaps of consoles out to play as well with plenty that I had not heard of including and extremely old and rudimentary Pong console. Staff member working was terrific as well. Clearly loves his job which is so important in a gig like this and made it a really comfortable environment to hang out it.

The Crocs play Centre is great for all ages . The only thing I would say is , it needs upgrading all the equipment is old and a bit tacky . The food there is quite pricey for what you get but Muffin break is a lot cheaper .

We didn't end up coming inside for a play. We drove around in circles for a very long time trying to find a car park. I would advise you do not go on a week day. It is in an industrial area and every park is taken.
Nevertheless, the lady on the phone was extremely bubbly. It looked a little dark inside with a lot of babies. It seemed to be targeted at toddlers and babies as it was not a very big area.

Excellent if you're of a certain age ....
I was hoping to re-live my youth & play Space Invaders or Galaxian but they weren't here.
Some interesting retro games & consoles to bring back your childhood memories. 👍

We hired out the venue for my son's 5th birthday. My son told me it was the best day of his life and all the kids said it was so much fun. The staff made it so easy and enjoyable. I could not of asked for a better day. All the staff were so accommodating and went above all my expectations. I can't thank them enough. I Highly recommend booking your child's party here.

Thank you again, we really appreciate all you did.

Had a lovely time here, great family day, very child friendly. Prices may be a lil too steep but good atmosphere generally.

Love the park. Enjoyed having kangaroos and wallabies jumping around freely and this long beaked white birds flying around. Routes were well marked with places to sit down.

Riding for children on ponies. Kids loved it. Can get great coffee as well now.
Breakfast was awsome.

Great variety of Australian animals and opportunities to interact! Overall, nice place with extremely helpful staff. Bit difficult to get to if you don’t have a car and there are limited parking spaces.

Loved all the animals here !! 🥹
Didn’t see any wombats though (my fav) maybe because it was really hot when I went and a lot of the animals were hiding in the shade. There was a bird who spread his wings for us when we approached which was so cute !! It also wasn’t very crowded even though we went on a Saturday afternoon. The place is big enough that you can go explore on your own without people trailing after you. Lots of very interesting birds and friendly animals some of which aren’t even enclosed so you can get very close to them and pet them.
However, there was an older woman who was hounding us in the gift shop when we went to go look at things before we entered the wildlife park. She kept saying we can’t enter the park through the gift shop even though we weren’t and didn’t even know it was connected. We just wanted to look at some merch to see if we should buy anything before we entered. But she kept saying the same things when we were just looking so we just left because she made things very uncomfortable and just went back to look after we finished exploring the park. Definitely not complaining about her but she could have been friendlier and more understanding of the younger generation.
Still 5 stars though because the animals were so cute and seemed to be treated very well there 🤍.

Kids love this place, plenty of playing areas with slides, bikes, castle, jumping castles.

Birthday celebration party room are awesome.

Food quality is also very good.

I really like this place! Great variety of birds and Australian animals. Perfect for overseas visitors wanting to experience Australian animals. Avoid weekends and school holidays of you can they get busy. Today I went at 11am on a Wednesday and there wasn't many people there at all.

Staff are friendly and welcoming.

Thank you to the Glow Zone team for an outstanding party for our 8 year old daughter!

Disco, kareoke and games. She and her friends loved every minute. And the UV glow is epic!

Facilities are really well run, super clean and the supervisors were really engaging and very professional. Kitchen and food area is also great, easy to use, and perfect for catering to a big group of hungry kids.

We had our 6 year old sons party here earlier in the year and had the same great experience.

Thanks again Huntah and the Glow Zone team for making it a very special birthday!!

I can not recommend this place enough!!! I just celebrated my daughters 2nd birthday here and Eve and her team were so accomodating, the party was absolutely magical and my daughter and her friends had the best time ever! The centre is clean, well looked after and most importantly FUN!! The whole team is so welcoming and nice and really gives a family feel to the place, we come here so often we feel like part of the furniture. Thank you Big Top, this is a party I’ll never forget ❤️

Loved our visit! Staff were all nice and we enjoyed learning about the animals. Got to pat the koalas 🐨, feed kangaroos 🦘, and hold a baby croc 🐊! If you want to get close and learn about Australian native wildlife I highly recommend.

Would recommend if you want the encounters to buy tickets in advance.

Also, this is great stop on the way to blue mountains if you’re heading that direction to check off tourist attractions.

Thank you to the amazing staff at Doodlebugs Indoor Play & Party Centre. From the delicious food, to the decorations, to the professionalism and smooth -carefree party. Ensuring we had everything we needed and wanted to make his day special.
Lexi, The party host was so fantastic from the get go. Entertaining all the children in the disco room then moving into the private party room serving food and cutting of his cake- whom was also made by the amazing staff member.
Highly recommend Doodlebugs for your party.
My son had the BEST 3rd birthday that we could have ever wished for.

🎉🎉🎉🎉❤️

So awesome for the kids and food was really nice and the staff so lovely.

Doodlebugs is a great experience for little ones. It's so clean, the under 3's area is perfect for crawlers and toddlers. The menu is extensive with great kids options, tons of tables and seating. All the staff were so friendly, helpful and clearly understand kids and young families. There's even a little parents room for babies too. We'll be making this our regular go-to soft play centre!

Amazing for kids birthday parties.
These guys were awesome party hosts & the kids games and environment was such a vibe.
Everyone had an amazing time.

Always a great time here & highly recommend. I was happy to hear recently that the owners are mums that all have hospitality backgrounds, supporting the needs of other mums to connect to peers in a beautiful indoor space.

That’s affordable and served food & coffee.
Wishing you every success with such a great biz. 🩵💜💝

Had the best time today! All the old school games! Spent hours here and were even allowed to stay for a short while after! Great value for money will 100% be back whilst in perth!!

A great time for all ages, an impressive variety of consoles and games to play. The museum section is very cool, it's fun to point out your first consoles and see how far the technology has come.

Had my nephew & son’s birthday here last weekend. All the kids enjoyed it as well as the parents. We had Jack as our party host and he was easy going and was great with the kids. Thank you glow zone for a memorable birthday party!

Absolutely loved my visit to Featherdale Sydney Wildlife Park! 🌟🌟🌟🌟🌟 The variety of animals was incredible, and the park's commitment to conservation and education really shines through. I was thrilled to get up close and personal with kangaroos, koalas, and even some adorable wallabies. The staff were friendly and knowledgeable, making the experience even more enjoyable. The park's clean and well-maintained facilities made the visit comfortable, and I appreciate the efforts they put into creating a safe and enriching environment for the animals. I can't wait to come back and explore more of this wonderful wildlife haven! 🦘🐨🦙 #FeatherdaleWildlifePark #AmazingExperience

Was awesome.

If you have any love for retro video games and their history, or even just video games in general this is definitely worth a few hours of your life.

We just spent 2 1/4 hours there and if it wasn’t for having to catch a flight home could have spent plenty more time.

My 12 year old was genuinely gutted we had to leave.

The guy working there was incredibly friendly and helpful as well.

Overall a fantastic experience.

We had such a great time playing with all sorts of different consoles.
Strongly recommend to call in advance if you are planning for a long visit (we booked for 11:30 session and had to leave at 1:00 as the venue bas booked for a private party)

Was there for a teen’s birthday party. It’s the school holidays so it was crowded. However we are lucky to be served by a very friendly, efficient staff - Cat. We got our lane when everyone arrived. Coffees were delivered to our lane. Lunch pizza was served speedily with the pitcher of drinks for the party goers. Extra pizza was fast too.
Helped to hold the birthday cake and heat up a GF pizza bought from outside as they don’t serve GF.

Overall, a very happy group with kids and adults all well looked after. Thanks Cat. You were excellent!

Just discovered this gem 💎!
Kids had a great time. And the coffee was great, and the food was all so reasonably priced (and yummy!). Think we might book our next birthday party here!

My recent visit to Featherdale Wildlife Zoo was an absolute delight, exceeding all expectations and earning a well-deserved five-star rating. This wildlife sanctuary provided a truly immersive and unforgettable experience.

Feather dale Wildlife Zoo boasts an impressive range of Australian animals, giving visitors a unique opportunity to get up close and personal with some of the country's most fascinating creatures. From kangaroos and koalas to crocodiles and Tasmanian devils, the diversity of wildlife at Featherdale is truly remarkable.
The enclosures at Featherdale were thoughtfully designed, allowing the animals to thrive in naturalistic environments. It was heartwarming to witness the excellent care provided to each animal, and it was evident that their welfare was of utmost importance.

The highlight of my visit was the opportunity to encounter and interact with some of the animals firsthand. Feeding the kangaroos was an incredible experience.The chance to have a close encounter with native reptiles left me with unforgettable memories.

Featherdale Wildlife Zoo also prioritizes visitor comfort and enjoyment. The layout of the zoo was well-planned, with clear signage and ample seating areas. Clean facilities and well-maintained paths added to the overall positive experience.

Had my childs Birthday party. Very spacious and lot of activities to do. Kids love playing and singing songs with glowing backgrounds. Very assertive staff always helping us with packing and unpacking. Had a great time. We had our function on a weekend. This place dont have much parking available so you have to park on the side of the road.

Great place to have a kids' party. Very friendly and attentive staff. The party room for our daughter's second birthday party looked absolutely fantastic!

The management has to lift their game and hire more staff for public holiday and wet days as it was just unbelievable. The average waiting time for a coffee was 45-50 min. I won’t even mention the waiting time for a food?!!?
When I get changed 15% surcharge I would expect them to provide something in return…a proper service!
Not impressed at all.

Wednesday 10th January 2024:

Have bought my grandson here before previous with my friend and her son.

I have to say the staff are always friendly and smiling. 👍🏼
Now, the kart area was "out of order" so this meant some were left disappointed as they were looking forward to that.

Those parents who were busy sitting facing the opposite direction of where the children were playing, on their phones, not paying attention is alarming!!! 🙊

And those parents who also let their kids run around screaming at the tops of their voices is even more alarming. 😪
I can safely say that those unruly children were NOT of European or English/Australian origin on this day at this particular time.

That part is not on the owners but the participants Parents!!

With the admission price having gone up I think Crocs owners need to update and or upgrade.

P.s. I am hoping my hearing will return to normal tomorrow.

Four Oaks has to be one of the nicest country venues in Adelaide Hills. Massive thanks to our wonderful and accomodating hosts Sue and Doug who allowed our Four Oaks country Music festival to take over the set for the day - everybody had a magical time including friends, families and children. The mix of great music, food, kids pony rides, fire truck rides within the beautiful manicured farm setting made for a perfect day out - we look forward to doing it all again soonest.

My husband and I were very disappointed in the state of the toys/mazes.. the foam was coming apart and held together with zip ties, large chunks of foam were missing many places, the ball pit was almost empty, most nets had big holes, and everything was just incredibly filthy. It seems like nobody has cleaned this place since it opened. Almost didn’t want my little one touching anything. A real shame because it is huge and roomy with tons of seating and different play areas, but disappointing that it’s just not maintained at all. Would not recommend or go back. That said, our 16 month old, that doesn’t mind dirty run down toys, absolutely loved it here.

Fun place for the kids to spend a few hours. Quite hot inside so dress in cool clothing. Make sure you explore all the areas for different things to do.
We stayed in the toddler area and took pics there but there's a great jungle gym for older kids too.

there were different party packages available and we chose the disco party for a 5th bday (karaoke included but this didn't suit the age group). we had two allocated hosts that played music and organised games. i had bought along presents for "pass the parcel" and the venue were accomodating to that. venue was clean and the staff were helpful and courteous with setting up the party food (BYO food/drinks only). kids had a blast playing games and disco dancing. it was a shame the dancing room wasn't glow in the dark however, the party food room was and kids went nuts when the lights were turned off.

Unplanned most favorite stop while I’m Perth! We visited Perth during the summer and knew it would be hot but we didn’t plan enough balance of inside and outside activities so on day 1 the kids were dying from the heat so we tried to find a good museum to take them to and this popped up. It took a little convincing to get them to agree to go but once we arrived it was all up hill from there! What a cool little place! We didn’t make a reservation and were lucky when we arrived that a school holiday event/booking was just leaving. The place isn’t very big but it’s jam packed with all the old video games from our great childhood and old TV’s to go with it!! It was such a trip back in time that we didn’t know how to begin and then didn’t know how to end! One amazingly great addition to this great great place is that your entry fee (very cheap) allows you to play all the games for the full day!!! You can come & go all day which is unheard of! So if you really want to try and break that old Atari record you can start your challenge in the morning break for lunch & let your fingers rest then come back again to finish off the day! They even have a snack bar (chips & drinks & candy bars) if you don’t want to leave. You will be very surprised as the condition of the games too…you can see some wear but really they are in good condition. Also, if you don’t see a game you are looking for just ask the owner and most likely he has it hidden away. And speaking of owner…if I could give a rating he would be a 10! Super friendly, super happy and amazing shop! We are only visiting but we saw the signage for byob trivia nights, birthday parties and other events that make this not only a great tourist destination but a great regular place to visit if you live in Perth. I’m not into video games at all but highly recommend you to go there and support this great little hidden gem. Your inner kid will thank you for it.

EDIT: Decided to revisit this place as its under new management.
The menu is better but it's still not great. Poor service.
I stood at the counter 3 times and the young girl was no where to be seen. There were only 2 other families in there so it wasn't like she was busy.
I took my daughter to the change room and she fell through the change table, lucky I was able to catch her.
Don't waste your time going here.

This play centre is so run down and a sest pool for germs. The floors are disgusting, the toys in the toy room are so old, they look like they've never been cleaned and the room itself was filthy. The soft toys were so ewww brown and had various kids sucking on them.
The actual play area itself was so old, rundown, unclean and held together in places with cable ties, some of the padding was falling down. I didn't enjoy being there and refused to buy the kids food there as it seemed so unclean, unless they upgrade the place I won't ever take the kids back. I really miss places like Abrakidazzle.

Located close to Narre Warren Train Station and Fountain Gate shopping centre, This place is definately a must visit in South East Melbourne.

This place provides entertainment activities mainly bowling and it also has other games that can be played. It also serves hot food with many options available for vegetarian too.

There are total of 24 courts available to play bowling which means if you have a large family or group, you will love this place. I have been to this place several times and everytime I am here, I love it to the full.

I would definately recommend anyone to visit it.

i had an amazing time with Sue, i went on a 1hr trail ride, the horse was amazing and Sue was super helpful in helping me improve and get more confident as i hadn’t been on a horse for a few years

I recently took a group of 10-14 yr olds from Regional Vic for a School Holiday Indoor GlowZone Tennis experience at The GlowZone Morrabbin and it was an UNBELIEVABLY AWESOME day out for everyone involved.

Huntah and the Team were incredibly fun & organised, the activities super structured, the tunes 👌 and the Function room and facilities were perfect for our needs following our oncourt session.

We most definately will book again - the kids declared this before they loaded up on the bus for the long ride back home.

Thanks GlowZone for helping us make some AWESOME memories. What an amazing venue you have 👏

If I could give this venue a rating of 0 I would, it was a complete disappointment in its entirity.

Over the weekend visited BigTop Playhouse for my god-daughters 3rd birthday and was met with a continual level of disappointment and frustration for the service my friend paid for. This party cost my friend over $800 and included extras she paid for like a balloon garland, costumed character and additional food platters.
When arriving at the venue we were met with dirty tables and chairs, tilting theme display which was completely unsafe, used table cloths and also only approx 5 themed plates and napkins with the rest of the settings replaced with an alternate themed plates, cups and napkins from a different childrens program.
I think one of the biggest disappointment was the balloon garland that was purchased as an extra for $120 per the advertised images and was nothing more than 4 individual balloon bunches that could have been done by anyone (photos attached).
Reusable cups that our children were given were dirty and looked to have not been properly washed and had been braisenly given to patrons.
The venue was completely understaffed and guests of our party were left to fend for ourselves in a private party room with a costumed character. We had to ask random patrons and their children to leave the room so that our kids could enjoy the costumed character that was paid for our party. This should have been something the staff should have been doing. I even had to ask to take over the music in the room for the kids as completely inappropriate music for children was being played.
We even had to help escort the lovely girl in the costume out of the room safely as the one staff member who was in the room with us left after I took over the music.
The food which was purchased additionally for $100 was nothing more than frozen party packs from your local shopping centre. If we were allowed to bring our own food in I can assure you it would have been much more enjoyable.
The actual playground space was completely run down with multiple sections of the play area held together with duct tape and zip ties and covered in a thick layer of dust.
When my friend sent a complaint to the owner on the same day, raising all these concerns it took over 38 hours for her to respond and was met with no remorse or explination for this service.
All in all it left a sour and dirty taste in our mouth and I know I am not the only one to say we would never recommend this venue to anyone looking to celebrate their childs special day.
Absolute disgrace.

As a non-Australian, I really enjoyed my visit to this park. Right from the outset you are greeted by small kangaroo which you can feed for $3. They are adorable and the experience is a lot of fun for children and adults alike. Besides that you get introduced you all of Australia's famous fauna such as wombat, tasmanian devil, emu and more. There's also a great reptile section with a collection of Australia's unique lizards and snakes. Overall great experience as a tourist and would definitely recommend.

A quick getaway from Adelaide, great outdoor venue for any events literally. We went for 10th birthday. There are lots of activities that kids and even adults would enjoy - horseriding, pony riding, fire engine ride on a mini van. There are birds, pony, horses, ducks in the farm. A ground for football or cricket, barbecue hut, hall for indoor events, toilet facility. Good parking space as well. It's a nice place. Highly recommended.

Beautiful place. Set up under some trees with the family. The predicted hot weather kept many stall holders away. In the end apart fro a little thunder and spring rain the day turned out great. There were still some stall holders from whomwe bought some nice cheeses and jam.
For the kids there were pony rides, feeding the animals and a ride in a fir truck.
All up a great afternoon in a nice part of SA

Friendly staff who carefully matched me to a quiet horse. I really enjoyed the trail ride and it took me back to my childhood. The ponies were cute and watching the kids having a ball on the fire engine was great.

Didn't find the owner friendly over the phone I think she's actually over it. Told me she's been in the business for over 30 years and tried to give me advice on how I should run my daughter's birthday. I cancelled via email after she demanded I deposit money into her account to secure the booking. That wasn't enough, she called and left a message giving advice on how I should run the birthday and hoping it fails. Charming. Don't want that attitude around my daughter's friends. Called another pony company owned by a young girl in McLaren Vale who was friendly, enthusiastic and went above and beyond to make my daughter's birthday memorable. I just found them a little unprofessional for my liking. Looks like they have good reviews, maybe I caught her on a bad day. So giving the benefit of the doubt.

I booked a party for my daughter. I needed to cancel. I gave two weeks notice of cancellation.
They refused to give my money back. There was only a mention of 24hrs notice of cancellation on their website. I had to pursue them legally to get it back. This is not ok.
They claimed they had spoken to consumer affairs, this was not true.
I am glad I did not have the party there, not good vibes.
I can leave a review because a consumer's experience should be good through the whole process. I would have liked to try to go there at a later date, but now I can firmly say I will not go or recommend this place to anyone.