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Reviews

Greg Woon
at 2024 Oct 03
Greg Woon
at 2024 Oct 03
I had the hot rock eye fillet steak and it was wonderful
One of the best steaks I’ve had in a long while
Rijan Rai
at 2024 Sep 29
Rijan Rai
at 2024 Sep 29
We really enjoyed the meal great pub with a tons of space for sitting. The food portion was massive.
Fred Nguyen
at 2024 Aug 25
Fred Nguyen
at 2024 Aug 25
WARNING: This place can get very loud due to many people eating at a great steakhouse on the outskirts of Canberra.

I love their serving of steak which comes out on a hot stone. This stays HOT for quite some time. So you'll either have to eat this steak quickly if you want it rare or just savor and eat as it cooks away on the stone.

Their focaccias are freshly baked in their wood-fired ovens and recommend the cheese focaccias. It is one of the best breads and you have to try it.

There is a kids menu option as well while I opted for the kids selection of chicken nuggets and chips.
Jay Dent
at 2024 Aug 22
Jay Dent
at 2024 Aug 22
The bed was comfortable and the room clean but the join between the wall and the roof has cracks in numerous places, its in need of improviement. I was awoken at 3 am by a rackett cased by patrons milling outside the gaming area for some time, after waiting for it to qieten down I had to resort to calling management twice to have security resolve the noise problem.
Gavin Penrose
at 2024 Aug 21
Gavin Penrose
at 2024 Aug 21
Food was pricey for what it was but have never paid so much for a drink. $10 for a light beer. Is definitely not affordable. Paid $7 at another hotel Saturday
This was a big disappointment - very bland flavour and just incredibly oily. This was the first time in a long time we actually couldn't eat it, and when the wait staff asked how it was, there didn't seem to be much interest that we found it inedible.

There is also almost nothing for vegetarians - just a mushroom salad, a halloumi salad, or a margherita cheese pizza.

I would not want to go here again. However, the recent renovations are nice and I like the fireplace in the middle.

I'd consider going again only if there was a complete do-over of the menu with attention to quality ingredients.
We came for dinner this evening, we had mixed grill. It was really nice, service was excellent, staff were really professional. Especially Jack who had an excellent phone manner when we booked. He was extremely helpful and friendly.🙂
Robert Honey
at 2024 Aug 03
Robert Honey
at 2024 Aug 03
I could not believe the quality of the meals. They were 100% on presentation, and the flavours were great. Definitely will be back, but will fast before I go!
Came in to buy some stuff but needed to use a toilet first. Bloke was rude and refused me access so i went elsewhere to spend my money. Theres plenty of bottle shops around that actually offer services beyond standing behind the counter and being rude to customers.
Jean Arnold
at 2024 Jul 08
Jean Arnold
at 2024 Jul 08
Went out for tea last night 7th July, the food was excellent and plenty of it. The Staff could not be faulted they were courteous and obliging and the meals came out really quickly after we had all ordered. Thank you for the service it was my 82nd Birthday and two of my Grand Children's birthday, so very special. Myself and Family will most definately recommend the The Lonny for a good night out
Lucy
at 2024 Jul 08
Lucy
at 2024 Jul 08
The steak in this restaurant is really good. It's characterised! It's an old store. I've been here several times, and there are a lot of people every time. This time, my family came to play and have dinner together. In addition to steak, pizza and chips are also great, but the fish and potatoes taste average. You don't have to order this.
We have been coming here for years and have never had any issues. The new menu for this winter has had almost nothing for vegetarians to eat. A salad or a cheese pizza. When I asked the staff about this I was told that they needed to make cuts to the menu to stop food wastage. I suggested that they still needed to have vegetarian options and was told that there were not enough vegetarians to warrant them having any options. I would think remaining an inclusive restaurant would have been a consideration but unfortunately not.
Came for dinner tonight and could not complain. The meal was amazing. Fresh, crunchy and delicious.
The service fantastic and the place is looking amazing.
Found the guy working to be super efficient. He even noticed we needed a take away container without asking, just bought to our table when collecting plates.
Have to have take away, the meal was huge
10/10 we will be back!!
Thanks again!!
Margaret Collins
at 2024 Jun 25
Margaret Collins
at 2024 Jun 25
Good prices and lovely staff
Tania Cook
at 2024 Jun 22
Tania Cook
at 2024 Jun 22
The staff was so helpful and friendly, Rikki was so helpful, it's great to have staff who helps customers and willing to answer any questions
Julian Lopez
at 2024 Jun 16
Julian Lopez
at 2024 Jun 16
Nice and friendly staff. For those who love stone cooking at your table, this is the place. I'm not a big fan but it was ok.
Good price and excellent service has what I wanted .
I really like that they had the cheap wine I wanted. I would highly recommend to all alcoholics
Lovely staff and Zac is very helpful,order online here regularly..
Great range. Great prices. Friendly staff
emm
at 2024 Apr 30
emm
at 2024 Apr 30
We recently moved from Sydney and this has become our local. We've had multiple amazing meals here! It's a beautiful pub with a gorgeous pavilion style eatery out the back that we love to sit in. Every time we've come the staff have been amazing, so friendly and always ensure the kids have a fun activity book to play with. The food is AMAZING! The serves are large for the price and always taste beautiful. Pictured a few of our favourite dishes. We can't go past the chicken caesar salad, southern fried chicken burger and of course beef schnitzel! We'll be back!
Good price near to home staff very helpful
Friendly staff. Wide range of products. Less flashy than competitors, but if you’re shopping for flashy you might need to take a minute to think about that
Lea Lea
at 2024 Apr 18
Lea Lea
at 2024 Apr 18
I give 5 stars because the service is top notch. You feel like you are part of the family as soon as the staff see you... They love my little black pug when we visit to get my supplies.
Very friendly staff and a great selection.
Ricardo Paterno
at 2024 Mar 29
Ricardo Paterno
at 2024 Mar 29
Awesome place to buy alcohol at a good price. Keep looking at specials.
Great specials
Friendly helpful staff
Good selection, prices and staff.
Great shop get my Kiwi beer lion red there awesome
This is a helpful compact bottle shop that is located in a convenient and central location; this shop has decent range and variety given it's size. Attended this evening for some "supplies", and the staff member was friendly and helpful, and gave good product suggestions. and bought some of the local craft beer, along with some wine. Definitely support local if you're looking for some refreshments.
Josh can sell a drink.
Ahmad Najafi
at 2024 Feb 23
Ahmad Najafi
at 2024 Feb 23
I came on Friday 23/2/2024 at 4 pm . There is a young guy Worst customer service I ever seen. I asked him to make me as a member and he answered it's you don't need to be became a member here
he was very rude talking to me
Eli Nas
at 2024 Feb 23
Eli Nas
at 2024 Feb 23
Rude customer service , he ruined my day
The guy was very racist and made me feel very bad..
Best bottle shop located in this shopping centre! Wide variety of stock and the staff are always so friendly!
Brodie Geeves
at 2024 Feb 13
Brodie Geeves
at 2024 Feb 13
Great New Shop, Great Local Specials and excellent customer service.Especially from Emma & Cody
Mark Muter
at 2024 Jan 24
Mark Muter
at 2024 Jan 24
Poor staff there they just don't get the stock quick enough 😔
Staff in here are so good, they knew exactly what I was looking for, and got it at a great price thanks to the hump club membership. Beats liquorland any day!!
Steve Nam
at 2024 Jan 18
Steve Nam
at 2024 Jan 18
Lady Cashier extremely rude, she has No clue about customer service 👎 Never going there again.
Lisa S
at 2024 Jan 10
Lisa S
at 2024 Jan 10
Clearly Sales Woman hates her job. Put my item on the counter and waited for 5 minutes until i was rudely served. Mind you she wasnt run off her feet. She mumbled something to me really had no idea what was said. Purchased my item and i literally had to reach across and get my item as she wouldnt hand it over. If you dont like retail move over and give the job to someone who needs and deserves. Customer service needs a major overhaul
Bee Pullman
at 2024 Jan 03
Bee Pullman
at 2024 Jan 03
The older lady working behind the counter at chirn park bws has absolutely no customer service whatsoever, she doesn’t say hello or thank you , she doesn’t even smile , looks so grumpy and scruffily dressed.. while serving me she didn’t say one word, then I said are you going to say Thankyou, she said what for,? I said because that’s what customer service is… how disgraceful I could not believe it!! So rude she should not be working with customers!! I’ve been going there for 10 years & the staff are usually great… she needs to go
Nic Hawksley
at 2023 Dec 15
Nic Hawksley
at 2023 Dec 15
Right on 🤟
Graeme Ott
at 2023 Dec 13
Graeme Ott
at 2023 Dec 13
Love this Labrador store. Friendly helpful staff.
Margaret Collins
at 2023 Nov 10
Margaret Collins
at 2023 Nov 10
Friendly staff especially Cody and taz reasonable prices and convenient to walk to in Labrador.
Alex
at 2023 Oct 24
Alex
at 2023 Oct 24
Arrived 15mins before the kitchen close.
I ordered 400gr rump and the quality of the meat is good 👍.. i love the sauce and the vibe..
I can say the portion is kinda big..
I'm so full while driving back to canberra..

Will definitely go again to try other menu..
Absolutely disgusting..
Being Wheelchair bound does not mean I’m an idiot..
your “customer service” and I use the term loosely leaves a lot to be desired..
However when you make the profits you do why would you worry about 1 customer …pfft
Will NEVER use you again…👎
Huge selection and super friendly staff! 10/10
Ronald Wisznia
at 2023 Sep 22
Ronald Wisznia
at 2023 Sep 22
Awesome service super convenient would definitely be back
Patrick G
at 2023 Sep 16
Patrick G
at 2023 Sep 16
They say this place has the best steaks in Australia! Well, I reckon they come pretty close!
I loved cooking my own steak on a hot stone! And it saved me $5!!
BUT - Be ready for the fat to spatter on your clothes, so don't wear your best jumper! And it's smoky!! But it's sure worth it! I'll be back!!
olivia c
at 2023 Sep 10
olivia c
at 2023 Sep 10
Helpful and friendly.
Great food in restaurant
Ricky B
at 2023 Aug 30
Ricky B
at 2023 Aug 30
Very rude staff. Sold expired beer bottles and refused to replace them within 15mins of purchase.

This store oxenford branch sales expired alcohol please do not buying from them. They should be reported to authorities for selling expired products over counter.

This most worst way to make money by selling expired alcohol to public.
Michael Wellington
at 2023 Jul 02
Michael Wellington
at 2023 Jul 02
I have reviewed this hotel previously and I can only reiterate those past words. They used the lockdown period when the Covid 19 pandemic first hit Adelaide, in a most constructive way by renovating the dining and gaming rooms beautifully. They always have always employed very friendly and helpful staff and this is still the case.
Biplesh B.K
at 2023 May 10
Biplesh B.K
at 2023 May 10
I went two times in the evening during their open hours as per Google maps.. but I didn't get anything.. false advertisement.. waste of my precious time..
Nathan
at 2023 Apr 19
Nathan
at 2023 Apr 19
Helpful staff with good product knowledge. Decent range but no Dan Murphy’s. Convenient location if you’re looking for an old faithful.
Atsuko Tokunaga
at 2023 Apr 18
Atsuko Tokunaga
at 2023 Apr 18
One of the staff members appears to be very rude - no greeting, no ‘ thank you’ , yawning as the customer is paying at the counter. Very disappointing. Don’t recommend to go there at all.
Sarah Taylor
at 2023 Apr 13
Sarah Taylor
at 2023 Apr 13
I regularly purchase my alcohol from this store on the weekends, however I simply must acknowledge that my experience has hugely improved since I came into contact with one of the employees BEN.
This gentleman , though only young, exceeds the knowledge & expertise of any other I have been served by in the industry anywhere !!!
This guy has experience beyond his years & management should give him recognition for his impeccable service to their customers.
A large store with friendly, dedicated and professional staff.

They have a wide range and some really good specials if you're lucky.

My experiences here have only been positive - Highly recommended.
alice mckay
at 2023 Feb 22
alice mckay
at 2023 Feb 22
Bald man had terrible customer service skills. Gives the wrong item through drive through and when I corrected him he lied to my face so I had to get out the car and pick it up myself. Since going back had the same treatment and just let it go this time. Going somewhere else now. Cheeky man that one
The Team at the RB FC are awesome. Always helpful always friendly and I haven’t stopped returning (in a good way) since I discovered them on an out of town visit in 2018. The great service has been consistent as has the product variety and competitive pricing.
Al Joy
at 2022 Oct 13
Al Joy
at 2022 Oct 13
Disgusting customer service from the man at the bottle shop last night after wk. He had displayed pricing incorrectly & when I said he should honour the pricing like any other retail store, he told me I was trying to scam him a couple of dollars. I'm a professional and not appreciate being treated like an wino. Told my friends in the eastern suburbs about the experience & you can be sure, we won't ever enter venue again. May want to consider new employee???
Sheldon Marlowe
at 2022 Aug 22
Sheldon Marlowe
at 2022 Aug 22
Small and a bit limited. Just moved here and I'm not sure why staff have attitude, plus ask for woollies card because they don't.
Not Your Concern
at 2022 Aug 18
Not Your Concern
at 2022 Aug 18
I'm a bit confused about the other reviews. I have been in here a couple of times browsing then bought some ale last week. On every occasion the staff have always been nothing but kind and polite, especially the young woman (LK) who served me last week. Even though ale wasn't her thing (which is fine), she was so friendly, polite, and engaging, it was a real joy to meet her. Their prices are also significantly cheaper than other off-licenses in the area. Would highly recommend this shop; they carry a wide range of Australian ales too!
Awesome Shop, always has the Newest Products out. Great Customer Service always having fun
Lovely friendly staff great prices
Grant Walker
at 2022 Jun 14
Grant Walker
at 2022 Jun 14
The friendliest of staff. They will help you search, the will order stuff for you, they will help carry your 2nd box to the car and they will do a dance on the curb for you. Love going here.
Micheal.J Peters
at 2022 May 22
Micheal.J Peters
at 2022 May 22
Horrible customer service ,not returning here
Love these shops, they have so many different drinks and the prices are great
Daz
at 2022 Feb 04
Daz
at 2022 Feb 04
Very gd staff friendly helpful and willing to have chat to know there customers
Paul Mcveigh
at 2021 Dec 24
Paul Mcveigh
at 2021 Dec 24
Disgusting customer service, some people shouldn’t be in customer service at all , was treated well by 2 employees and the guy at the counter who I’m guessing is the owner was shocking , they could clearly see I was disabled and couldn’t go out of there way to ask if I need a plastic bag I have 1 arm with no feeling at all from a severe injury which is wrapped up in bandages and a cast so they could clearly see I cannot use that arm, yet when I ask for a plastic bag

he comments ‘that’s 10cents and you can’t pay that on card ‘
Lucky I had 10 cents and I gave him 20 Cents and said keep the change ‘

To then he places the bag on the counter and doesn’t put the bottles on the bag , so there I am trying to put 2 bottles in the bag which took some time. Felt very dehumanising, but Thankyou I hope you feel better about yourself, I will never shop there again and neither my family who have shopped there for some time . Be better !

Cheers merry Xmas :)
Dylan Russell
at 2021 Dec 24
Dylan Russell
at 2021 Dec 24
Bad customer service
Sherif Torki
at 2021 Nov 05
Sherif Torki
at 2021 Nov 05
Was forced to go there because my order via bws app failed me. Staff need to be re trained to deal with technical issues and how to communicate with customers. So disappointed, I am hesitant to use the app 4 delivery as I don't want to be charged $10 delivery fee when the process fails.
I have lost faith with bws, they were rude and unable to provide adequate service. I'm referring to the scarbrough street store in southport.
I take my grandson every week to Packwood Bakery great little hidden jem
Liam Mcquinn
at 2021 Apr 24
Liam Mcquinn
at 2021 Apr 24
Great prices, open til midnight
My local bottle shop. Always a great experience shopping here as the staff are very friendly and happy. I usually leave with my drinks and a smile on my face.
Simon Paynter
at 2020 Nov 15
Simon Paynter
at 2020 Nov 15
Very happy as they're independent and carry some of my favourite craft beers like Madocke and others.
Pranav Patel
at 2020 May 14
Pranav Patel
at 2020 May 14
This store is good for drive thrus and quick runs. The store is also open till late which has been very helpful for the last minute partys
Staff attitude there is quite amiss , made selection went to counter to pay , handed cash to attendant who recoiled in horror , and snapped , don’t you have a card , in the future bring a card we don’t like cash here , my reply was simple , that’s fine , I’ll go elsewhere , cash was grabbed out of my hand , no , well take cash , we just don’t like to , so in fact there will not be a next time , it was purely convenient as it’s not far from home , in future it’s the park wood tavern , cheaper friendlier , and don’t look down on you for paying cash , the one star is for convenience
peter newlands
at 2020 Jan 30
peter newlands
at 2020 Jan 30
Star rewards bottle shop Southport GoldCoast Queensland Australia the staff there are very friendly and very helpful and a excellent service.
paul norton
at 2018 Nov 24
paul norton
at 2018 Nov 24
Last night had to run to this certain BWS to get some drinks for a Friday night delt with a very rude employee. He had decided to close 2 minutes early i asked him to open the door for I had sprinted for ages just to make it before 10:00PM, I was right at the door when he locked it and refused to open it while he should of had that door open for it was still working hours and it had not reached 10:00PM when I arrived. Very disappointed in why they would hire lazy, rude people and i will not be a customer at this store again.
Bert Wild
at 2018 Nov 15
Bert Wild
at 2018 Nov 15
Very friendly.
Good little shop here, the staff are locals who are always nice. Have. Good selection of port which I love.
xx chuppa xx
at 2018 Aug 24
xx chuppa xx
at 2018 Aug 24
The most positive staff, great prices, love it, 5 stars
Leah Whitworth
at 2018 Feb 05
Leah Whitworth
at 2018 Feb 05
Manager on duty was friendly and beyond helpful.
Customer service at its finest.
His product knowledge is amazing.
Matthew Wheatley
at 2017 Apr 24
Matthew Wheatley
at 2017 Apr 24
Well stocked with a great atmosphere. Dylan is friendly and helpful with excellent knowledge. If you need some help choosing the right wine or that perfect beer for a party, this is your shop.