Best Formal wear stores in Canada

The service is impeccable. Everyone was helpful and professional. So many styles and designs to choose from. Got a 5 piece tux for my 10 yr old son, adjusted, brand name, and better price than everywhere else I looked for an amazing quality. Thank you guys. Keep it up! Charbel & Alex.

Best place to go. Theres a large variety and the staff there is amazing 5 star is not enough!!
i recommend this place to everyone.

What to say about Jaco Uomo ! Been a customer for many years now! I always have the best service and experience from Jaco, Aby or the boys! They always have what I need. In different styles or colour! I feel home at Jaco Uomo. Thank you so much guys!

I could not reccomend Jaco Uomo more! For my brothers wedding, we got all the groomsmen suits at this location. Abby helped us and was fantastic, very professional and understanding. I could not thank them enough! I even decided to buy an additional blue suit, while I was there. I will certainly be back and will reccomend to others! Thanks Abby & team.

I've been a fan of Brooks Brothers brand for some time starting when I got my first Brooks Brothers eye glasses.
This location switched my experience 180 degrees due to the customer service skills that I have encountered.

Awesome service! The young lady called Carole-Anne was absolutely charming. We’ll be coming back! 😊

Alexandre makes you feel at ease right away and listens to your needs. He is very knowledgeable about the products sold, the origins, the materials used and the confection methods. He is also an expert at understanding what you are really looking for and asking the right questions. Exceptional service. I am very happy with my shopping experience at Suit Supply. I would give 7 stars if I could!

A Seamless Fashion Experience at Jaco Uomo, as someone who appreciates both style and convenience, I recently had the pleasure of visiting Jaco Uomo(35 years in the suit game), a men’s clothing store that genuinely understands the needs of the modern man. From the moment I stepped in, I was struck by the store’s curated selection of attire, ranging from casual wear to formal suits, which cater to a diverse array of styles and occasions.
What sets Jaco Uomo apart is its exceptional one-stop-shop experience.

The presence of an in-house tailor is a game-changer, offering on-the-spot alterations that ensure a perfect fit. This service is particularly invaluable for those who are in a hurry or dislike the hassle of multiple trips for fittings. The tailor’s expertise was evident, as they skillfully suggested modifications that enhanced the look and comfort of the garments I chose.

In and out with a tailored suit in less than 1 hour.

Even though, the customer experience at the Montreal store is very good…the quality of the suit and the after-sale service that I got was horrendous.

I bought a suit there less than 6 months ago that is completely discoloured and ripped apart from both elbows. The answer that I got from their after-sale service is “It appears that these issues have been caused by a combination of rubbing and friction, resulting in the thinning and subsequent tearing of the fabric. This can happen during daily activities such as leaning against a desk or sitting in a chair.“

Considering that none of my other 10+ suits have ever shown such wear and tear from routine use, I would have appreciated if they would’ve taken some accountability in this rather then blaming me for leaning against a desk or sitting in a chair.

I recently had the pleasure of visiting Jaco Uomo, and I must say, it was an experience that has set a new standard for what I expect from a clothing store. From the moment I walked in, Jaco, the owner, made me feel like the most important customer in the world.

His expertise in men’s fashion is evident, and his ability to listen and understand my needs was exceptional. Jaco took personalized time to guide me through a vast selection, ensuring I found exactly what I needed. His recommendations were spot on, blending current trends with classic styles that matched my personal taste perfectly.

What truly set Jaco Uomo apart was the extraordinary service provided by Jaco himself. Not only did he assist me in selecting the best pieces, but he also went above and beyond by pressing my shirts before I left the store. This level of attention to detail and care is a rarity in today’s fast-paced retail world.

The quality of the clothing is superb, and the ambiance of the store is welcoming and stylish. Jaco’s passion for fashion and commitment to customer satisfaction shines through in every aspect of Jaco Uomo.

I highly recommend Jaco Uomo to anyone looking for high-quality men’s clothing and a shopping experience that is both enjoyable and personalized. Thank you, Jaco, for an outstanding service – I will definitely be returning for all my future clothing needs.

I had a very pleasant experience with the advisor and custom program. I went in to get some trousers made. Jean-Simon was the advisor who helped me.

Although I have very specific fit requirements and preferecnes, Jean-Simon was able work with me and took the proper measurements and adapt the custom program to my specific preferences.

The end result is that I have two trousers that fit like I want and with the fabric I want and look very nice.

On a side note, the minor alternations after the delivery (to achieve a even superior fit) have very short turnaround time.

The communication throughout is clear and efficient which leads to a very pleasant experience.

Overall, I am impressed with custom experience and would recommend the program and store to anyone looking into custom garments.

Amazing service from Christopher. I highly recommend him. He really took care of my brother and I and we have everything ready for a big event. They also have high quality products.

Great quality, fast professional service. Highly recommend this to anyone needing a suit in a pinch.

Had a last minute invite to a wedding in Mexico with very limited time to find a suit. After some good research online Suitsupply caught my attention, and without them and Jacky (an employee there) I don't think it would've been possible.

Got everything I needed with only a day to spare before my flight. Even had adjustments to get the suit to fit just right, when all the research I did online was telling me it would take a minimum of one or two weeks.

Talk about being in the right place at the right time.
Thanks, Jacky!

Bought my second suit here today. Great service as always, Bastien was very easy to work with and their suit selection is extensive! You could go and buy a cheaper suit at Simons or other suit shops but the quality of materials and worksmanship is not comparable. And if you actually think about what you're getting, it's well worth the price. Top notch suits and staff! Will be back at some point.

great jacket! great sale price! great service! super value!!

The purple Eton shirt that I ordered online from the Boutique Jacques website is exactly what I received. Good service as well. Shirt arrived quickly, less than a week from order date. Thank you Boutique Jacques.

Overall great experience from the moment you walk in and are greeted. I was assisted by Axel who was knowledgeable, courteous, patient and just overall excellent in our 2 meetings. I couldn’t be happier with my suit and in-store experience.

Fantastic place with great service and the suits are high quality. If you go, would definitely recommend you ask for Aaron. He was extremely helpful and was a pleasure to speak with.

You can also challenge him to guess your suit size, he managed to guess mine from the get go and it fit like a dream!

My husband is a customer of clusier. When it comes to buying a taylor made suit Jean Michel is always on hand to take the measurements and the results are always impeccable. Their inventory follows the seasons so he can be well dressed throughout the year. Quality is exceptional and service is great. Thank you and see you soon for my winter fashion,

I buy all my husbands clothing at Clusier. My husband loves the quality and he is often asked where he shops. Friendly and helpful staff.

I was thinking of returning to this store to buy additional items and was surprised by some of the negative reviews. Upon reading them, I remembered that I was also mistreated on my first visit to the store.

The salesperson was condescending and didn’t want me to try on the shoes on display unless I would buy them because apparently too many people try on clothes without purchasing them. Isn’t that the whole point of having items on display?

I honestly didn’t pay attention to his negative attitude up until now because I just wanted to buy a pair and return to my affairs.

Similarly to what other reviews have pointed out, the salespeople need to get off their high horse and stop condescending or discriminating against clients.

Your store would benefit from an improved customer service rather than the selection of items.

Excellent product, fairly priced and promptly shipped. Customer service was especially attentive and top of the line.

Terrible selection in sizing. Way overpriced since you can find most of the same clothes online with a 50% reduction.

This was my first experience shopping at Suitsupply. I was fortunate enough to be left in the hands of Jacky. He spent nearly 2 hours with me to purchase one suit, his patience and professionalism were outstanding. And an additional bonus is the quality and look of their clothing. Even their casual wear is off the chart!

Bastien is an excellent expert in his field. My husband got a fantastic suit that he selected, and now it's my son's turn. He is very cheerful, working with him is truly relaxing and efficient. You won't feel stressed or uneasy about body measurements not meeting the standard. You'll be completely confident, and in the end, you'll have a suit that you're satisfied with. Thank you so much.

Nailed the Brief: Deven & Co. did a great job fleshing out a vision for my wedding suit, which I'm so excited to wear next month. Deven left no stone unturned and helped me avoid a couple of "design traps" that I could have easily fallen into. Overall, a great experience and now I need to find a good excuse to go back to get another suit made!

Excellent quality merchandise and service. Boutique Jacques is a highly trusted company.

Where to start… the service I received from my first visit to my last was awesome. I created a custom wedding suit with Simon. Simon was incredible from start to finish. I visited a few times for fittings and creation, he not only helped me create a perfect look but was so helpful with Information about the suit, bow ties and a good many other things. Everyone else I interacted with seemed just as personable and helpful, but I worked primarily with Simon and can’t say enough about how happy I am with what he has done for me. Great shop, amazing suit, thank you so much!

I recently had the pleasure of shopping at the Brooks Brothers store located in Toronto Premium Outlets, and I must say that my experience was nothing short of exceptional, thanks to the outstanding customer service provided by Sara. Her expertise in men's suits and her dedication to making my shopping experience easy and enjoyable truly stood out.

From the moment I walked into the store, Sara greeted me with a warm and genuine smile. Her approachable demeanor immediately put me at ease, and I knew I was in good hands. What impressed me the most was Sara's extensive knowledge of men's suits. She not only understood the different styles, cuts, and fabrics available, but she also took the time to listen to my preferences and needs.

Sara's ability to assess my style and size preferences allowed her to efficiently guide me through the wide range of suits available. She provided insightful recommendations and answered all of my questions with confidence and depth of knowledge. It was clear that she was genuinely passionate about helping customers find the perfect suit that not only fits well but also aligns with their personal style.

What truly made Sara exceptional was her attention to detail. She paid close attention to my feedback on each suit I tried on, making thoughtful adjustments to ensure a flawless fit. Her patience and willingness to go the extra mile to meet my expectations were truly commendable.

Throughout the shopping experience, Sara's commitment to making everything as smooth as possible was evident. She made sure I was well-informed about promotions, alterations, and care instructions for the suits I was considering. Her efficiency and organization streamlined the process, making it both enjoyable and efficient.

In the end, thanks to Sara's guidance and expertise, I left the store with a suit that exceeded my expectations. It's not just the suit that made this shopping experience memorable, but also the outstanding service provided by Sara. Her friendly personality, extensive knowledge, and genuine desire to make customers happy are a true asset to Brooks Brothers.

In conclusion, my shopping experience at Brooks Brothers Toronto Premium Outlets was elevated by Sara's exceptional customer service. Her expertise in men's suits, combined with her attentive and personalized assistance, made the entire process enjoyable and efficient. I highly recommend seeking out Sara's assistance if you're looking for top-notch service and an outstanding shopping experience for men's suits.

Delivery was very slow.
I would have preferred to pay to have the option to a much faster and prompt delivery.
As for the solid Black Tie,. I am VERY disappointed and not happy with it!!
The tie is very wrinkled all over and badly bent at the tip that is right into the material.
It looked like the tie was just troughen into a big box with no packing paper or care taken to packaging,and shipped out to me.
The back of the tie has numerous loose hanging threads all over it.
Showing poor craftsmanship.
The front has some smeared markings and 4 round circles half way down embedded in the material.
Not sure what they are or if they can come out.
Stains,water damage.
Who knows.
Staff should have checked the tie over for these flaws and ensured proper packing to achieve the best and highest quality was meet for the price I paid for this tie.
I will try and have the tie dry cleaned and a professional seamstress try and repair this mess.
Thanks,
Randy D

we met cathy today at toronto premium outlet at your store . she was brilliant help us finding the best shirt ,like we went there many times but did not get that shirt which she find out and helped us to get from another store in vancouver. she is great and best employee of yours.

I've been a BB customer since the last more than 20 years, initially in the US & now in Toronto/GTA.
Ever since their factory outlet came up in Toronto premium Outlet Mall (Halton Hills), it's been our preferred store (the merchandise is similar but not the same as their retail outlets in downtown Toronto).
Ms. Saira, the Assistant Store manager at this TPO, Halton Hills location is an experienced hand. She has always been helpful, courteous & efficient. I must acknowledge the high level of customer service that we've always received from her. This remarkably adds, to yet another reason, of me & my family, being their customers at this store. Keep up the good work Saira!

Had a great experience with Deven Ye getting a suit for my wedding. Deven put no pressure nor did he try to upsell, he gave sound advice, and was very professional - clearly knows what he is doing and really gave the impression that he has your best interests at heart. Would recommend without hesitation!

I was in the shop today to exchange a wrongly taken size but I was told that it was final sale which was written in small letter in the receipt .
The sales person Uday who handled this was very rude and didn’t show any empathy , in fact he used the word ‘ that is the way out for you ‘ which is as good as get out of the store and when asked his name , he said I could write any review about his behavior and nothing will happen and in fact he said if it is not the store he would have handle me differently - he acted like a bouncer ( not fit for customer service job)

I am customer with BB for over a decade but decided not to go to this store any more

He also said taking return or exchange is not good for company - least respect for the customers

I hope well reputed store like BB have sales staff who are empathetical, respectful and use polite words with customers rather than threatening the customers

I also noticed that sales associates don’t even mention that it is final sale ( which is a norm other stores or have ‘final sale ‘stamp on the receipt … I hope they follow this simple suggestion to avoid these kind of confusion ) sales person also informed that taking returns is not good for company 🤔🤔

I hope the store management shows some empathy and address my concern, train their staff before staffing them in customer facing jobs - I don’t want any body else to go through this experience

I am posting Uday’s picture here …. his threatening body language

If possible, I would give this on line clothes retailer negative stars. Just a warning for anyone in the US contemplating purchasing anything online from this establishment, you’d better know exactly what you want. Returning an item that didn’t fit for an exchange to them has been an absolute nightmare. When my emails were actually answered ( often with major delays) they were replete with half truths with no real action taken. This is a brick and mortar store in Montreal Quebec, that should stick to walk in business and immediately exit any kind of online presence ( at least in the US).

Great quality clothes, fast shipping from Canada to US, blazer packaged so that it didn’t come in a lump at the bottom of a box. Second purchase from them and have Boutique Jaques on my regular shopping list.

Love this dark brown suede belt! It perfectly matches my dark brown suede Chelsea boots! The quality and craftsmanship of this belt is excellent!

UPDATE: Unfortunately, we've had numerous issues since we ordered the tux. Not only was the tux late by a few weeks due to "fabric shortages" (the father and brother of the groom ordered the same fabric for their suits at the Quebec City and Ottawa Surmesur locations and had no problems with theirs coming on-time), but also the shirt was ordered in the wrong colour. It wasn't off-white like we had ordered; it was yellow. Since we're located in the northeast US, we've had to make additional trips back to Canada to deal with this, which we were not expecting, especially so close to the wedding. This has been a major source of stress for us, and we are very disappointed. I left 2 stars because they did try to rush our order. We now rescind our recommendation.

We had a fantastic custom wedding tuxedo appointment with Deven. We were very impressed with his knowledge about what’s currently trending/what is more traditional and his expert opinion, and he was super attentive to our needs and concerns. He was patient and made sure to answer all the questions we had (and we had many) even though we went over our scheduled time. We never felt rushed and we left our appointment feeling like we had created the perfect tux for our wedding. Would highly recommend this location in particular for your custom suit/tux!

I recently had a fantastic shopping experience with Mateo and Marie Pierre Seguin for a perfect white fitted shirt. The process was seamless and enjoyable from start to finish. The staff was knowledgeable and extremely helpful in finding the perfect fit for me, taking into account all of my preferences and concerns, thank you for your service!

Exceptional shopping experience

Jaco was great to find my tuxedo rental. After just 2 quick options we found the fit I was looking for.
He customized the sleeves and pants length to my size right there in store!
I was impressed.
The whole thing took about 20 min to outfit everything. Jacket, pants, shirt, bowtie, even shoes were included, all for a very competitive price.
Would definitely consider again for tuxedo rental.

Highly recommend! Deven Ye and Christopher Exorphe helped me pick out a wonderful suit for a wedding. Christopher went out of his way to make last-minute adjustments himself, and they came out perfect. Great quality material and even greater staff.

Richard was incredibly helpful, and knowledgeable. He created a wonderful one stop shop experience to dress me for an upcoming formal wedding. I highly recommend this shop, and will definitely make the trip back up from Stowe Vermont for my clothing needs!

Highly recommended! I got my wedding suit assisted by Mauclair who was extremely helpful and knowledgeable throughout and helped me choose a great design. Everyone at the store was great to work with and I would happily use their services again!

This store is full of racists and we just had the worst shopping experience. No wonder the store is empty all the time. The store associate Muhammad H purposely ignored us even though we were lining up in front of the fitting room. He skipped us to help some other people by skipping us and we ended up with finding a fitting room by ourselves. When we checked out, we were standing in the line waiting for check out, but he skipped us again to help another customer. After he served the other person, I asked him why he ignored us, he said "I did not see you" even though I was standing in the line right in front of the cashier desk. He does not feel he did anything wrong with his worst attitude. This store is apparently fully of non-professional salespersons and none of them is properly trained. The store is a mess with clothes spreading everywhere. Bad layout and worst customer service are eventually going to make them fail. Very disappointed and I definitely do not suggest anyone to visit this store unless you need to experience a nightmare here.

I have been shopping at this location since they opened in square one. The staff are very professional and welcoming. Amillia and her staff are some of the most considerate sales personnel that I have met. They should teach some of the stores in that corridor how to make all welcomed in their stores.

Every time I have been in the store, Amelia and her team have been absolutely fantastic! They are always welcoming and ready to help me find what I’m looking for. Going to the store is like visiting friends!

Highly appreciate the help and understanding of the store manager Mrs. Leslie Rogers in resolving a problem we had with a purchase from this store. She went out of her way to help and satisfy us. Her understanding and customer care is highly appreciated 👍.

Great service and selection...Thank you

Great, fashionable men's clothing store. I loved it because it was a small business, service oriented, and filled with great, quality selections. I purchased several pairs of socks and a tie - can instantly tell the quality is exceptional and not badly priced either. In a consumer driven world dominated by big box, name brand stores, it is always a pleasure to find small gems like this one. I recommend shopping here.

Great experience and outstanding service, worth stopping in.

Very good combination of quality, style, cut, fabrics and design. Great in store merchendaising. Attentive customer service.

I have become a regular to this store and that’s mainly because of the staff! Amelia and her staff always makes it feel like you’re shopping with your best friend. No pressure, honesty and tons of laughs. The quality and small details on every piece of clothing fits and feels right in all the right places. This holds true even on my first visit to the store. Thanks Amelia and team!