Best Non-profit organizations in Canada

I asked the cashier what the mission store next door was all about. Well the answer was we don't charge the GST. OK I said but do you know what the store is about? Same answer about the GST and she said that she does not step foot in that store. I have donated a lot to the Salvation Army over the years and I thought that Salvation Army is to help people who are in need but her attitude was not what it should have been.

This Salvation Army is going down the drain, As a new young manager takes over, we learn what it looks like for people who don’t know how to run a business running a business. Not only have I heard multiple other complaints, but I’ve also discriminated against by Newest management I had my canine support in the store, He hadn’t done anything wrong, He was sitting by my side when the management came up and said I cannot have personal dogs in the store. I reminded her because he did not have his patches on that he’s still in training and has been into multiple other stores and just needs the exposure to new smells. On top of that, the manager also made a new policy that if there’s not a price tag on something that you are not allowed to buy it and you must come by the next day, it is not the customers fault that there is no tag on it, especially when they come up to the cash and ask to buy the item and asked for it to be priced. Not only is everything ridiculously overpriced, it’s Not being managed by the right people I used to love going to Salvation Army But I just can’t support the one beside me Is how management is to be. I even asked employee and they said that it’s not even with pay to be better employeess, Do you think if this was the case the manager wouldn’t be making all of these Brutal rules.

The staff is great I was late & I honed in & they had it ready 4 me when I came in

This is my go to thrift store. I usually have a positive experience here. I popped in last night after work and see they've been working hard to freshen things up and reorganize. I was chatting with one of the staff and she was so proud of the new improvements. Nice job, everyone. The store is looking great. It's nice to see that they're even making an effort to color block clothing, which I find very helpful.

pay with cash or have your money 'donated' without your knowledge or consent. seriously,
I dont like being asked at the cash to donate to a vague cause, decline explaining that I already have charitable causes i donate to monthly since 1990, only to have 2 separate charges on my gift card, 1 for the item i bought, and another for the donation i declined to make. She knew what she was doing too, because she crumpled up and discarded the donation receipt. Not cool, my guys, there is a commandment about this eh?

DO NOT use this company for your energy assessments, especially if your assigned advisor is Guy 'JP' Bonneau. They are one of the worst service organizations that I've ever had the misfortune of hiring.

It took 2 months to hear anything from the advisor after our post-retrofit assessment (despite multiple follow ups) and a further 2 months to get our file submitted. It took countless emails back and forth to convince them that they had all the documentation they needed (and to understand what they were even asking me). The advisor didn't seem to know how to read a window schedule and needed to be educated on the requirements of the program (didn't know what the criteria were for 'Energy Star Most Efficient' windows).

Worse still, once the file was finally submitted, we found out that the energy advisor reduced the rebate amount requested, despite confirming our eligibility. They did this by editing a form AFTER I had signed it.

Pitiful communication from the advisor and nearly impossible to get in touch with anyone from the Envirocentre office to help fix things by phone or email. The customer service representative was as helpful as they could be but seemingly had no power or ability to actually change anything for us.

I just want to say that I was very pleased with how Dylan Trebels, went around my place changing all my light bulbs. He also checked my deep freezer and thermostat and informed me that I could qualify for new ones. I am waiting to hear back regarding that.

Had my pre and post audit done by this company as part of the Greener Homes Grant / HER+ program. Both service tech's were knowledgeable and pleasant, but the company failed to transfer my file over from GHG to HER+ despite many inquiries from them and now It seem too late. My energy upgrades were done on the understanding that I qualified (as they said) for the HER+ grant. For their incompetency I'm out almost $4,000.

Very poor experience at this particular thrift store. The staff at the front counter had lacked competence and continued to laugh when I had a particular issue about a return. I had attempted to return an item and I was 1 hour and 30 minutes before someone could help me. At the end of it nothing had gotten resolved. I was told I would have to return the next day even after mentioning that this was not at all possible. Very poor experience, would not recommend this particular store to anyone and will never purchase anything here again.

Unless you want to be pay brand new prices for clothes with stains on them, dollarstore decor, and overpriced vintage, don’t shop here. Pathetic prices for a thrift store that gets everything donated to them.

I am extremely pleased with everything the EnviroCentre has done for me. The contractors they send out have been amazing. No complaints. Very quick and efficient.

Items mentioned in other review; bread, buns, eggs are NOT expired as they are delivered fresh every week.

i am giving a big salute to sergio the manager who solve my concern.

i bought electronics for the first time and i asked the guy who serve me “if its not working”is it possible to axchange it but he said “yes!but only store credit “i took risk to buy it since he gave me the assurance that i can exchange it with stire credit i mean who doesnt love thrifting? i went to the store by the next day to return but the employe turn back on me they would do anything “ i was dissapointed on how they treated me and sais they already talked to the manager?” oh yeah well i called to store and deliver my concern i know people made mistake but atleast hear me out i was telling them politely but some of them it said for us its working but for you its not we cannot do anything about it glad i called! and sergio was the nicest of them all!!!

friendly reminder

it was a lesson learn

They have really nice clothes and very nice stuff there. I will be happy to shop there any day. Thank you for always keeping me safe and taking care of me while I'm in your store. Thank you

Nice little location that can get some quality items, but the store definitely needs some taking care of.

I was embarrassed, offended and insulted by a cashier at this location and I will never spend one more dollar here ever again. The item I was going to buy was priced in two places, once on the actual item and again on the box it was in. The cashier embarrassed me saying with attitude that the price is too low for this item, insinuating that I had changed the price tag. She suddenly grabbed it off of the counter and took it to the back without explaining herself. I looked at my sister embarrassed and said “What just happened? What was that? What is going on?” The rude cashier took my purchase to the back and had the price changed to make it $2 more expensive!!!! After she returned with the inflated price and her attitude that I have somehow done something wrong I took the item out of the box to show her the other price tag and that the price on the box was correct and to prove to her that I did not change the price and try to STEAL from this store! What an insult! I have to point out that this cashier made my item $2 more expensive and it’s TWO weeks before CHRISTMAS!!!! This miserable cashier should be ashamed of herself and how she has made this repeat customer feel because SHE wanted to charge me an extra TWO DOLLARS!

While their advisors are good, knowledgeable and are able to perform their job. The communication, lack of reply, and respecting of timelines fail miserably. They are quick to take your money but you wait many weeks for your information, well past the 3 or 4 they state. While this may not seem bad, when you need this info for loans, rebates, etc. A few extra weeks cause major issues and delays and for this I would not recommend Enviro center one bit.

Used envirocentre for the HER+ program. They were really slow in getting reports done, but the big problem is that they neglected to make sure that my final report was submitted properly, and only after I asked them about timelines at week 24 of my wait for the rebate did my file show up at enbridge. They are blaming technology, but I paid them for a smooth process. I now face another 20-24 week wait because either they did not send in my file or they knew of a technical issue but didn't bother to follow up. If you have already used them, make sure you follow up on everything to ensure that it gets done properly.

Imran Khan came to my home today and installed the smart thermostat. He called me 30 minutes before he arrived. Installed the smart thermostat and left. He was super kind, very knowledgeable and professional. He provided additional support over the phone and guided me how to register the devise online and how to use it.
Thank you Imran and it a great experience.

Amin services and technician was extremely professional and very knowledgeable, I was very happy and my family feel very comfortable with the technician. He called 45 min before to lets us know that he is arriving and showed on time, quick installation and took his time to do a testing and explained us each and every step about the thermostat. We highly recommended Envirocentre and Amin services for there services.

They sell non-working appliances and don't give refunds. You're better off at Mission next door.

Love coming here. Prices are fair, there is good selection, and staff is always kind. Not to mention that this is a tax-free and non-profit store ❣️

Excellent mission and superb offerings for people!

I'm not impressed for the sole reason that I can't try on clothes anymore. It forces us to return home and if the clothes don't fit, we can only exchange. And, the exchange happens when you return. If you don't spend what you're exchanging then you lose the dollar amount. Nice way of padding your bottom line folks!!!

Great costumer service, clean and organize store. I really enjoy thrifting in this store. There all employees are kind and helpful. I really appreciate there hard work . Thanks

I visited this store so manay times and I need to say it definitely has a great staff, clean environment, and is so organized. Both, Pamila and Nasrin have a wonderful attitude and are always friendly and very helpful!

The donation area staff is also so friendly and hard working. We know they are so tired but they always have a big smile on their face😊

Thank you for being so kind!!

So many unique stuff available. Loved the crockery and books stock.

I was there for the first time I found a few things and when I got to the cash I was asked if I had a coupon I said no I don’t have a coupon. I was not aware of the coupon you pick up on the back so I was gonna leave my stuff and go get a coupon. She just charged me the full price without Giving me that chance so I paid and walked out. I was a little bit disappointed.

Great place. The receptionist treated me very well. We talked for a few minutes. Bring your bags and an ID for verification.

I want to say to the staff at the salvation army... Thank you for what y'all do I'm a retired veteran an me an my wife donate regularly there an shop from time to time. Excellent staff an me an my wife want to give a big salute to the gentlemen at the donation door. Very polite very hard worker... I really can't do to much lifting he helps me evertiime. I sat in the truck today , and watched him while my wife was in the store. He helped unload a truck 2 cars. Then I see him coming out the store door loading up another customer. Good hard working man. God Bless You Son and staff

This place offers excellent service

Basic thrift store. For sure a rummage place to dig and find. Most things should just go.....good clothing and kids sections. Random treasures if you look hard. Pricing is inconsistent and out of wack sometimes. Bring your own bags.

Who and where do I call to pick up a raccoon that’s been sitting in my carport for two evenings now?

The Salvation Army was founded in London's East End in 1865 by one-time Methodist Reform Church minister William Booth and his wife Catherine Booth. The Salvation Army began its work in Canada in 1882, just fifteen years after Confederation, and quickly became a vital part of the spiritual and social service.
Service activities include: hunger relief for individuals and families through food banks and feeding programs; shelter for people experiencing homelessness and support for those needing housing; rehabilitation for those struggling with addiction; long-term care and palliative care; Christmas assistance

This food bank has a great people who work there. I read that the food lole eggs, bread, ect are expired. Well i know that they have fresh good and product. They get a load. And they stuff that can be frozen is kept in the freezer. Or the eggs. They reuse the cartons because they come in bulk. Instead of cutting the place down ask or let them know. Just be thankful you have some place to get food. Its better then not getting any food at all. Im thankful.

The thrift store is large and pleasant to shop in. The racks are not crowded so you can easily see what is there. I went shopping for crafts and found envelopes, packs of cards, paper clips, notepads for under $11 including tax. There were books, clothes, housewares, bedding, toys and puzzles. Great shopping, clean store and friendly staff. Upcycling is awesome!

I use to LOVE going there until they closed there customer washroom. I don't go now because I think its disrespectful to not have a washroom just in case someone needs it. Sometimes I spend over an hour in there and sometime I may need to go, so now I don't bother going. I complained about it but they don't care I guess. If the washroom cleanliness was an issue because there workers also use it, then hire someone to come in every day to clean it. Customers are not that dirty you know!.

Very good foodbank.Giftcards come in handy.Never got anything expired.👍

last month i went i did not recieve my ground beef or any soups ,stews, or spegetti o's not only that no tuna or beans in tamato sauce or maple syrup.... or margerine ....very disapointed how do you expect to.make it last three days when you dont even recieve all items that your suppose to.get also i and plenty 0ther food bamk.isers do believe theres favorites im not raceist i am lebanese &half whitr but i do notice ali and others catering to people of the muslim.religion giving them way more them they should get also oiving th things that they already have its gpttallty unfair numerous times i see him say shhh amd wonl as he gives extras also there people marked down as fsmily of four amd five who are only one person done by .amager lousia this whilole heron foad food bsnk meeds to bd let go and hsve new staff gbat arent crooked

The manager is very friendly and her staff too, my experience has been very good on Richmond Road, the prices are always good and I have found better products than other stores so I visit the store.

Incredibly helpful and supportive especially to those in need.

It's definitely good and helps people in need. People there are also very helpful. But some of items like bread, buns, eggs are most of the time expired.

I like the new ideal of a new location this location is perfect for the Salvation Army I had a chance I'm checking it out today and from what some people said I'm sorry but it is not overly big overall it's about the same size as the previous location but at least as you coming in Bells Corners you do see the Salvation Army compare to where it was it was off shoulder and even know where it was business still came in so here's the new update of pictures of this location I had mentioned to the staff that I will be posting their new location because on this site only has the older pictures of the Salvation Army so when I did look on Google Map it was a little bit weird an unusual got me a bit confused because it look like you had to how to get there you had to go by the back but technically it's false and it actually has two ways to get in there you could come from the front and the back but anyways I wanted to share these pictures and put up to speed up and help out or new pictures and one thing my dad had mentioned to me is between the new location delighted inside is not super Lee bright apparently the older location was a lot brighter and you know something if you take a look at several pictures that I took inside I do agree on what my dad was saying there's just not enough litedge in this location to be bright it's kind of dark the way that my dad said hopefully they do add more lights hopefully

I donated to this organization 10 years ago and they are STILL harassing me to donate. They are pit bulls. Please do me a favour and lose my number!!

After volunteering here for 3 years I can safely say that this is one of the best organizations to be involved with. Their commitment to the utilization of technology to benefit all and their creativity is top-notch.

A valuable service for N.F.P organizations

I realise these people go from grant to grant, and year to year, but they are doing a wonderful job, and even the Provincial Government is helping making dial-up innernet service available for people like me. With thanks.

Experts in tech and web design, and great customer service!

Free laptop, email and hosting services to use.
Also it provides free dial up connection after filling a form on the website. Helping people with general computer questions, wen development and much more.