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ACE Cash Express
ACE Cash Express
Reviews
Starr was helpful and took good care of what I came for. Will def come back next time
Carletta is Always friendly and pleasant. Very helpful
Went to cash my check on the 29. I told Carletta multiple times I didn’t want a card during the process of me cashing my check in. Yesterday morning I found out it was an ace card being mailed to my house without my knowledge. I am very unsatisfied with the experience at this location
Tyree was a good and helpful man made sure. My time in there was helpful and fast
Tyree Simpson went above and beyond to assist me with a replacement card. Despite issues doing it initially, he manage to figure out a resolution as well as take care of other customers. Tyree's customer service is second to none!
Kent at Esquire Tax Solutions is extremely knowledgeable, efficient, professional, and most of all he delivers. A mistake in my filing had cost me 10s of thousands of dollars, and I had spent the last two years submitting forms and going back and forth with the IRS. Then I hired Kent, and within 30 minutes of speaking with him, he knew the right forms, knew what to research, and within a week had sent off what was needed to fix my filing. A few months later when the IRS finally got around to reviewing the forms, 100% rectified. No more back and forth, no more debt, and I get thousands in back-taxes that were wrongfully garnished from my subsequent years of taxes. I would 100% work with Kent again for any problems I have in the future.
I'm from VA and came to the H Street location and found great customer service and support from Tyree, he was precise and effective, definitely would come back
Perfect Service I can recommend by all my heart. Dominic was so helpfull and patient. Thank you so much :)
Dominic was helpful throughout the process that is often stressful. Ace has one of the easiest cash-checking processes I’ve found so far, along with their helpful and careful associates.
5 star service from Mike. Came in today told him what I needed and he gave me excellent service, even asked questions about the service and he explained it to me great. He called me by my name and even told me happy early birthday as he was handing me back my ID.
Thanks for the outstanding service today Mike.
Thanks for the outstanding service today Mike.
Tyree did a wonderful job with helping me cash my check. He was very informative and polite. Great customer service.
Thanks to Tyree for his assistance and excellent customer service. He was expedient and courteous which is hard to find these days.
Ms Carletta always provides great customer service. I’ve never had a bad experience at this location.
I had a great experience with miss Roberta she was very helpful and nice I would definitely come to see her again 😉
My first time at this location was a success! Dominque was great and quick. I was not expecting this level of service so I am super satisfied and will be coming back if I ever need to cash a check.
I came into ACE after a visit I no trip to the consignment shop and Dominic helped me ! She was so pleasant and timely ! Her customer service and conversation were amazing ! By far the best check cashing experience I’ve ever had.
Ms. Roberta and Ms. Carletta are ALL YOU NEED to get you in and out of this store with everything you need! These two wonderful and knowledgeable ladies took almost an hour out of their day to help my elderly father cash his check, get his money orders and TEACH him how to use CashApp. These ladies went ABOVE AND BEYOND what is required at a check cashing place. Their attentive service to him while I was out of town was invaluable to him and me as well.
They patiently walked him through the process of creating his account and even made a courtesy call to me to make sure he had someone else with the info that could assist him in the future. I cannot thank these two ladies enough and the fact that they did so all while keeping the other store patrons moving in and out is incredible. I would recommend that if you want FAST, PROFESSIONAL and KNOWLEDGEABLE check cashing service, Honey... Make your way up Georgia Ave to Ace check cashing and ask for Carletta or Roberta. Thank you again girls. We WILL be back for more great service.
They patiently walked him through the process of creating his account and even made a courtesy call to me to make sure he had someone else with the info that could assist him in the future. I cannot thank these two ladies enough and the fact that they did so all while keeping the other store patrons moving in and out is incredible. I would recommend that if you want FAST, PROFESSIONAL and KNOWLEDGEABLE check cashing service, Honey... Make your way up Georgia Ave to Ace check cashing and ask for Carletta or Roberta. Thank you again girls. We WILL be back for more great service.
Ms. Robertta Was really nice and so patient as I was in the cash a check..she made sure everything went smoothly. I appreciate her and the team that assisted her over the phone. I wish I could give this store more than 5 stars I always come here for years and will continue to just for the great customer service . Thank you !
Jackie was an amazing help today. I called over the phone because I had a few questions & she told me to come in and she did an amazing job assisting me
Miss. Carlotta has great customer service every time I go there she is ALWAYS helpful and pleasant
I enjoyed my experience! Mr.Tyree was very helpful and provided fast and efficient service! Please use this location if you are looking for fast, friendly welcoming customer service! 10/10 recommend 👌
I recently had an excellent experience at Ace Check Express on Florida and 19th St. in Washington DC. From the moment I walked in, I was greeted warmly by the staff and felt like a valued customer.
The staff at Ace Check Express were knowledgeable, friendly, and went above and beyond to help me with my transaction. They patiently answered all of my questions and explained the process in detail, making sure I understood everything before proceeding.
I was impressed by how efficient and organized the staff were, which made the entire transaction quick and painless. They also took the time to ensure that all of my paperwork was in order and that I had all the information I needed.
Overall, I was extremely satisfied with the level of customer service I received at Ace Check Express. The staff were professional, courteous, and made me feel like a valued customer. I highly recommend this location for anyone who needs to conduct financial transactions in the Washington DC area.
The staff at Ace Check Express were knowledgeable, friendly, and went above and beyond to help me with my transaction. They patiently answered all of my questions and explained the process in detail, making sure I understood everything before proceeding.
I was impressed by how efficient and organized the staff were, which made the entire transaction quick and painless. They also took the time to ensure that all of my paperwork was in order and that I had all the information I needed.
Overall, I was extremely satisfied with the level of customer service I received at Ace Check Express. The staff were professional, courteous, and made me feel like a valued customer. I highly recommend this location for anyone who needs to conduct financial transactions in the Washington DC area.
Great service yesterday from Dominique and Zy! Great energy and wonderful personalities. Helped me with everything needed. I never do the comments thing online but they were great. Keep it up ladies
I was so pleased with the service I received from this H St location. I typically would go to the Maryland locations until I recently moved to dc. The lady Erica was so helpful and helped me to get set up with what I needed and explained everything in detail. This will definitely be my go to Ace!
Run. This place is unprofessional and useless. I had an appointment with an advisor (Jasmine) on April 10. She ran the numbers for filing jointly with my spouse. I asked if she could see if it'd be cheaper to file separately. She promised that she'd run the numbers and get back to us, but then she dropped off the face of the earth. I did not hear from her before tax filing day. I messaged and called the office and they did not know where she was either. So on tax filing day I had to do it all myself via TurboTax. Even setting that aside, she couldn't answer basic questions about my taxes that a tax advisor should know.
These people are glorified data entry clerks. You're better off doing your taxes yourself. Unbelievable.
These people are glorified data entry clerks. You're better off doing your taxes yourself. Unbelievable.
H&R Block is the best! I could not ask for better service.
It’s always a pleasure coming to this ACE. Everyone there is friendly and handles everything so professionally. Even when some customers come in being rude with them. I love how calmly they handle every situation and doesn’t let it effect or carrying on to the next person in line. They’re fast and always makes my trip there quick with no problem. My favorite person there is Dominic, she always has a smile on her face and gives top tier customer service.
Kent is an outstanding attorney and CPA! He helped us navigate some very complex tax issues and his expertise and transparency throughout the entire process was amazing! We will be coming to Kent with all our tax related issues in the future!
Kent is very professional and quick to respond, he helped me resolve my tax problems in the most efficient manner. He is well versed in what he does and lives up to his commitments. I strongly recommend Kent for addressing your tax needs. Thank you!
After having lots of difficulty navigating our taxes in turbo tax - we found Kent through a google search! Within a few hours Kent responded and asked information about our tax needs. After submitting our documents in a private online portal - our taxes were filed within the day. Kent was professional and well versed in our complex tax situation. He was diligent with answering our follow up questions and even followed up regarding our tax refund status. We will definitely be providing our business to Esquire Tax Solutions in the future.
I've worked with Kent for years and recommend him to anyone. He collaborates closely with me each year to optimize my taxes and ensure I'm getting the most benefits where I can, based on my situation and my goals. I always appreciate his quick turnaround time, and his thoughtful responses to any tax questions I have. I'll be back next year!
I've worked with Kent for the last 4 years and have found him to be a highly efficient, organized, and helpful tax attorney. He is easily reach-able and can often complete the returns within a couple of days. highly recommend!
I have relied on Kent at Esquire Tax Solutions for tax filings in the past two years, and I have nothing but high praise for him. Kent is super responsive, very detailed, and very competent in his work. Instead of being one major headache, Kent makes tax filing easy. I recommend him very highly!
I would highly recommend the services of Kent Rackett. He has been my go to for all my tax needs over the past 5 years. His professionalism, attention to detail, and communication all keep me coming back year after year. Kent is very easy to reach and completes tasks very quickly- I continue to be impressed by his work! Thanks Kent for all of your help over the years!
My Block Advisor, Tim Tran, went above and beyond to help me get the most out of my tax return which was complicated with self-employment and international work experience. He took time to explain and make the entire process clear in a personable manner and I trust that my taxes were handled in the best possible manner. Highly recommended!
I have been going to Block Advisors for a number of years now, and the last three years Mr. Tim Tran has been my Tax Advisor agent. Over the years Mr. Tran has handle my taxes, my sister's and my mother's -- a lot of work. I find Mr. Tran to be exceptional preparing my taxes. He courteous, prompt, very knowledgeable in his work, and professional at all times. He has a kind heart too. I like using Block Adviors and will continue to use Block Advisors. And I like having the same agent every time as well.
We had the worst experience ever. Paul Ramos and his team are the most incompetent tax advisors I think I’ve ever seen. Their management style is poor their client experience that they gave to us was pitiful. We will actively share our poor experience across social media in hopes of saving another small business this turmoil.
Mr. Tran did an excellent job and went out of his way to accomodate my needs, even when recuperating from surgery. He responded immediately to my requests. I appreciated greatly his work.
I arrived more than 15 minutes early for my 4pm appointment, and the office was closed (locked, lights off etc.). I called, no answer. I called the corporate help thinking I messed up the date or time, but she could see in her computer my confirmed appointment. 2 days later and I still have not received a call, an explanation or an apology for wasting my time. Obviously they don't want my business, and I am happy to take it to someone who will respect my time.
I had a bit complicated issue with my tax filing and needed some help. Sonja very patiently and professionally looked into those issues together with me and helped me with finishing full tax filing within an hour and half. I am definitely willing to come back next year.