Psychiatric Institute of Washington

I just want to take the time to say thanks to the psychiatric Institute of Washington DC for guiding me through a hard time. I've been through a couple of detox centers, but PIW made up my experience by having staff members that made me feel like I was important. Counselor Leonard was great. Terrence, Rhonda, and Karon to name a few had a lot of great experiences to share. Karon thanks for taking us to dinner. Wish we had more activities or movies about recovery, I think it would have made my experience even better.

While detoxing at PIW. Ms. Terry was of great assistance to me. She was very attentive. Always listening and always eager to help. Thank you for your help
You made the experience painless

I have a Friend that’s currently in here 11/25/2023. On unit 1. This place is beyond trash and I rather die before I let a loved one go here. They never return phone calls. They don’t want to help and the nurses who answers the phones really don’t care about you or your loved one. They are very rude. My love one(female) surrounded by other man who threatened to kill her and do sexual harm to her. Why are men and female in the same section first of all. One of the men had bitten her and she called me scared for her life. I called the hospital and the nurse said she didn’t hear anything about it. Nurse never called me back and nor did they treat my friend fast enough. Like what if this guy was invested with AIDS or HIV….. My friend had to call 911 INSIDE OF THE HOSPITAL just so she could get help. Mind you this is a hospital for mental treatment not for my loved one to get beat on by men. She is already going through enough and you guys can’t keep her safe? What kind of institution is this. You guise should really be ashamed of yourselves. This is a circus that needs to be shut down immediately and investigated. Please avoid this place at all cost. I rather travel to a hospital in another country before I ever let any of my family come here. Bad part about it is they won’t discharge my friend but keep her in an unsafe environment which she has been hurt already. Shaking my head at this place.

Thank you piw for giving me a great place to detox and get the support I need. Treatment and the nursing team gave me tough love, but it was what I needed. Thank you Mr. Ellison, Tammy and Miss Shirley for caring. I can honestly say that this organization has improved over the years. Keep up the great work and I recommend that others should give PIW a try.

I am so happy I sought treatment, from beginning to end my experience was five stars. From being greeted and helped walking and checking out, everyone was so attentive & empathetic. I loved working with Mrs. Tammy she has such a powerful testimony and she provided a lot of tough love. Mrs. Marie was an amazing nurse so compassionate. Dr. Husain was nice and helped me. I hope so don’t have to return but if I did it would definitely be at PIW.

This place is horrible. It is extremely dirty and unkept and the nurses are very rude. They wouldn’t even give me a pillow. They let a patient sleep in food crumbs and their own urine and did not care when it was brought to their attention. They are all very rude and do not help at all. All this place does is stress you out and make you feel 1000x worse. It feels like a prison

I was a patient in PiW's PHP/IOP program for over three months in the summer of 2022. Doing the program there was a life-changing, healing, and inspiring experience. I needed help, and the staff running the PHP/IOP program gave me compassionate care, practical tools for staying balanced and working through my trauma, and made the process fun a lot of the time. I felt I could truly be myself in that space, that I was safe, and that the people working with me cared about me and my recovery. I am so thankful for my time at PiW and the staff who made the effects of the experience so lasting, especially my case manager, Imani, but I also felt very supportive and am thankful for my interactions with Sheila, Dr. Hussein, and Amanda. I have been completely stable and in bipolar euthymia for over a year, but I am glad PiW is there if I need extra support. Thank you to everyone who took part in helping me feel heard and get well.