Park Royal Hospital

If you or someone you love are considering being admitted to this hospital I URGE YOU TO THINK AGAIN.
I can’t even begin to describe the ABUSE AND TORMENT that i was forced to endure from this hospitals staff.
It’s taken me weeks to even find the courage to try to put into words the absolute horror that i just experienced. The staff from this hospital not only should NEVER be allowed near a patient again but they deserve to be imprisoned.
This is the most crooked and corrupt hospital.
In unit 2A, To the techs JADE, KA’DASHA, STACEY, CORDELIA AND AMY you are the most vile and heinous human beings I’ve ever had the displeasure of meeting.
The abuse you put these patients through while we were already at our absolute lowest point.
Yelling in our face, cursing at us, making fun of us, laughing at us, not taking a single concern seriously.
They locked the door to our rooms from 8am-4pm refusing to let us use the toilet (there is not public toilet, only the toilet in our room)
When we asked to go to the bathroom, requests were denied because they were “too busy” sitting on their phone. I ended up getting a UTI because i had to hold my urine for excessive periods of time.
No one wanted to drink anything because everyone was too afraid of needing to use the toilet.
People were vomiting in the trash cans, and elderly came close to having emergencies on the floor.

The whole place was unclean.
They give you a 1oz bottle of baby soap (for everything, including hair)

Y’all forced me to stay in dirty underwear and clothes for days while my clean clothes sat behind the counter because you were too lazy to simply hand them to me and each time i asked you laughed and walked away while saying “ get someone else to do it”
You mocked a blind lady and a deaf lady and laughed while they struggled.

Cursed at a diabetic man in front of everyone in the cafeteria simply because he asked for a Diet Coke since he couldn’t have dessert.
After a man fell and hit his head, bleeding out on the floor you all stood around him yelling at everyone else instead of calling an ambulance immediately. Incompetence at its finest.
Food Allergies were never taken seriously.
On multiple occasions i watched people be served something they were deathly allergic to, all while knowing about the allergies, and since we weren’t able to eat the allergen we simply were not able to eat, myself included experienced this. And all they said was “too bad” (This was a daily occurrence).

If a loved one calls you, they will not inform you or pass along a message

The “psychiatrist” which i saw for 5 minutes, decided to diagnose me with multiple different diagnoses but never tell me about them and i have to find out for myself when i got out.
Never spoke of them or told me a single thing, shoved meds down my throat but i wasn’t even aware what they were “treating”.

In the state of Florida, a baker act is a 72 hour hold, but they were holding people for WEEKS.
Refusing to even let you know why you were being held or to inform you when you will be released.

I was only released after threatening that i will sue and have cops and lawyers in my family get involved.
A staff member pulled me aside and informed me they were only releasing me due to the threats and my family contacting them. They didn’t want to get sued.
They also are refusing to give me my personal records and hang up on me every time i call for them.

I have been officially diagnosed with CPTSD upon being released from this hospital due to the trauma i just endured.
I left here 10x worse than when i arrived

You have people that just attempted to take their life, and this is how you’re treating them.
There is a special place in hell for y’all.

I had a relative here, and this hospital is amazing!!! They helped them so much!!! They finally found a hospital that has staff that truly care about their patients!!! I would truly recommend to anyone that is needing help!!! I can finally see the light in there smile and I thank Park Royal and the staff for that

Disgusted with the care and treatment patients seeking help received in this place!!
The staff SHOULD NOT be working with patients or humans in desperate need of mental health help!! They are all RUDE, have major attitude problems and are cold hearted with absolutely no empty or compassion!! They speak to the patients as if they were criminals yell at them discredit them if they asked nicely if it was possible to have their food warmed up. It was HEARTBREAKING to hear my loved one tell me how the LOUSY STAFF MEMBERS in unit 3A yelled at a gentleman telling him his foods not cold that she just heated it up simply because he asked for d she could please heat up his meatball sub , that was OBVIOUSLY COLD when he bite into it!
My loved one received no toothbrush, no towel, I delivered her clothes at 230 and it was 730 the next morning when we spoke and she still had not received her clothes!
She has not seen a Dr to help her deal with her depression. when she did see the Dr it was to let her know she couldn’t discharge herself until 24hrs after asking to be let go. She told the Dr I need to see someone and speak to a DR, the Dr then told her that he is a Dr and that bc he is a Dr that she actually is talking to one!! His tone and attitude was HORRIBLE! That was a UNBELIEVABLE response towards someone contemplating suicide!!! She told him that she needed help and someone to talk with about her thoughts and how she was feeling and he tells her he is taking to her , but nothing about HER reason to voluntarily commit was discussed!!
I am disgusted with this place, the staff, their approach and how they respond to patients in dire need of mental health support!!!
The “group “ sessions are made in a PUBLIC OPEN SPACE WITH the TVS blasting behind them in an area near the nurse station with staff talking and laughing and everyone hearing their personal and medical information!! It’s unfortunate that this is the only option for mental health care!

I was here for a good two months for treatment and it did help. The therapists that ran the groups were amazing. The only thing I didn’t like is that they put the newbies together with the semi old ones there. That would trigger me and a lot of the other people in the groups. If you are considering treatment here please be careful.

Park Royal is a fraudulent, misleading and manipulative facility. I would not wish this place on my worst enemy. Be ware if that if you have a family member here you have to advocate like hell for them or yourself. Just one example out of the many I have is that they diagnosed a loved one with major depressive disorder, made false claims on his charts of things my loved one said, false assessments to match this diagnosis. A day after the psychiatrist said he was fine to go in a couple of days because this person came in voluntary, they started pushing for ECT. This is wrong and unethical. Shame on this facility. I feel for all the patients in Lee County that go here for help. You’re a fraud and I’ll report you to every entity! Your intake RN is a shame to my profession. I wish I could have her name so I could report her to the nursing board. If she can see this review, I just want to tell her that there’s a God, that’s watching her. One day she could be in the same situation, and I hope to God that the person that’s claiming to help her show empathy and doesn’t try to manipulate you into checking yourself in.

I was in the facility for 12 days. Most of them were complete misery. I will tell you right now the med nurse that I had most often treated me like a prisoner. She was foul and mean they were also a couple others the treated you like an animal the aids if that’s who I had to deal with it would’ve been fine I do not like the idea we of them telling me I will not get out if I don’t eat everything on my plate. Well excuse me most of what they serve for me was inedible. I do not eat hot, hard, boiled eggs, which they were every time I do not eat most fish, and the rest of the food was on a scale of one through five of a 1. I am now moving onto aftercare. I’m going to give them one more chance to see me since I’ve been home. Hopefully the treatment will have been better because I’m not a patient sadly as much as I’d like to I would not refer anyone to this hospital until they get a change of staff I did not need to feel depressed and then get treated like a second class citizen by the nurses.

Clean & safe facility , I was hospitalized here for 2 weeks for depression. Most of the staff was great besides a few who abused their own power. Can’t complain it’s a mental hospital definitely had a good time here. This place saved my life they got me with a great doctor for when I went home. Place is just over crowded and most of the patients we’re baker acted that’s why they give so much bad ratings. I would definitely consider visiting this hospital for a third time