Ballard Brew Hall

It is now nearly half after 6:00 am and this establishment, though bustling with staff, has yet to open. Several passengers have stopped at the cordon with inquiring expressions. The staff doesn’t even attempt “apologies it’ll be a few minutes more…” or “we’ll be opening [number] minutes late today”. This is an airport. People have constraints of time (departure time) and place (waiting at their departure gate). if you can’t be asked to open at your published time, please free up the lease for restaurants that actually want the business!

The food was good. The service was not so much. Sat at the bar. Was a guy behind the bar. Made no effort to serve me. When I asked about service he said the lady bartender went to the bathroom. He made a point that the other half of the bar was his " but he would serve me." I should have left at that point. I got my drink. I asked if I had to scan the menu and was brought a hard copy.That was the end of the service. 4 guys were hanging around the railing. I asked if anyone was going to take my order. After pointing fingers among themselves, the same guy came to me and took my order. Guess he lost the finger pointing method of delegation. Food was timely and good. Nobody came to follow up on me. I paid the bill. I told the guy food was good, not the service. He said that was my opinion. If I was this boss, he would have been fired. I told the female bartender about my experience, her attitude wasn't much better. I will not refer anybody to this restaurant.

Our servers were Alberto and Colissa. They were very attentive and friendly. Our breakfast was delicious and neither of us could finish. My coffee was refilled several times and piping hot like I like it. The only down side which is just about everywhere here in the airport is a beer costs more than a 6 pack😂.

I had a long layover and decided to stop in for dinner here. The service was fabulous checked in on me just enough without making me feel rushed. The food was perfect, I wanted a nice comfort food and that is exactly what I got in their grown-up grilled cheese! Will definitely stop in again when I have another layover here!!!

I kid you not when I say that they have the BEST fish and chips I’d ever eaten!! Their white fish is just so succulent, melts in your mouth, reminding you that amazing food can be found ANYWHERE. Add truffle fries to the mix and a not overwhelming tarter sauce and it’s so unforgettable. The servers were so kind and friendly, and the speed of the kitchen allowed us to catch our flight in time. Thank GOD for people who know how to make fish!! So thankful!!! I went on a cruise and this fish tasted better. Wow!!!

You would expect that if you are going to spend $23 for a burger, it wouldn’t be a frozen patty with generic frozen French fries, but that’s exactly what you’ll get. If I had known ahead of time, I legitimately would have preferred McDonald’s. The beer selection sucks too. Don’t waste your money, there are much better food options at the airport.

Too expensive relative to quality. Ordered fish and chips, chefs specialty. As can be seen looks alright but the fish while seemingly fresh off the fryer, it was under seasoned nor was the fish flaky but instead somewhat mushy inside. Almost like it's frozen box fish. Chips were soggy and not served with enough ketchup. I appreciate the fanciful orange slicing display but not as much as I'd appreciate another lemon wedge, malt vinegar, and better quality tartar sauce. Focus on flavors before adding extra presentation elements. Minimum service checks, which may be due in part to the self order and pay system which spread their server too thin between bar and tables. I think the poke restaurant nearby is likely a better option.