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Reviews — 8
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My experience with the physical therapy services at this medical center was outstanding. The therapists were knowledgeable, attentive, and tailored the treatment plan to my specific needs, ensuring that I made progress with each session. The quality of care I received significantly contributed to my recovery, and I couldn't be more grateful for their expertise. Moreover, the value for the comprehensive and personalized therapy sessions was truly worth every penny. I would highly recommend this medical center to anyone in need of excellent physical therapy services.
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Dr. Leon Tan, MD Neurology, was very unprofessional and did not make us feel like we were getting any professional advice for what we came in for. His comments and remarks were unbelievable and left my wife very upset. It definitely felt like instead of him helping our issue we had to prove and convince him of our sons issue. Which he still didn't seem to believe. My wife left there without any recommendations or help for our sons condition. 0 stars but google recommends atleast 1.
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I gave birth to both of my children here. The actual birthing experience is fine to great, that’s why the 2 stars. The recovering unit is terrible. I was promised all throughout my pregnancy I would be getting a single private room, by the time I was ready to give birth that floor was still well under way in construction. I absolutely hated sharing a room the first time, had I known I would again I wouldn’t have chosen valley medical. The whole concept of sharing a room with a stranger after something so intimate as giving birth is beyond me. I had given birth alone as my husband was with my daughter and we don’t have family here that could take care of her. So after I had given birth I really just wanted to see them and to see my daughter but they where denied from visiting me due to a 1 visitor rule, but my room mate was visited by husband, mother, mother in law, friend and then husband again and all in rotation constantly. But my toddler daughter and husband couldn’t come visit me once. I’m all for a rule but only if it is common sense. My neighbor had a total of 8 visits by people, and I couldn’t have 2 people come at once, does that make sense as to protect from covid if that’s the fear. When I expressed this to the nurse she said “it’s time your daughter learn she is no longer the only priority for you” delightful comfort.
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This Hospital has corrupted Doctors like Dr Kelsey and R.N Romell Department EPS that work with the San Jose Police Department and neglected my 16 year old Son Autistic, developmental delay, Seizure disorder my Son was brought in By the San Jose Police Department due that he was in a psychiatric severe crisis that’s could’ve been preventable if the San Jose Police department would’ve help him instead they also neglect him and was taken to juvenile hall where doesn’t belong the Juvenal staff call me at 7:54 pm and told me that they reject my Son due to the crisis condition that he was and was sent to EPS to get a psychiatric Evaluation when they told be he was sent there I went there it took me 10 min to get there when I got there to witness that my Son was left alone in the car the corrupted police came out from the EPS it didn’t seem he was never taken of of the car to get evaluated plus a psychiatric evaluation doesn’t take 10-15 min and if would’ve gone evaluated he should’ve been place on a 51/50 due that he was making come from to hurt him self so he should’ve gone admitted to the EPS I have everything on a video and a police officer lying to me that my Son was inside the EPS unit when it wasn’t true because I witnessed my Son in the police car and I have a video where they lying to me so I know this doctor Kelsey shouldn’t be a Doctor we don’t need fake or clown Doctors caring for our kids our love ones is not far what my Son had to go through just because a stupid Dr, neglected to care treat my Son my Son was send to juvenile hall the staff there new he didn’t get the evaluation they don’t know what to do with him due to his mental crisis he was in he was there since 9pm 9/25/23 until the Morning I a Provation officer help him they new he wasn’t okay they Psychiatric Doctor from the juvenile hall place him on a 51/50 and was sent out to Valley medical center Emergency room to get medical evaluated and Psychiatric evaluation they admitted him. We’re terrified he didn’t have to go through all this now his here at the Pediatrics ICU.
Hopefully someone touches there heart and see and investigate so we make sure they revoked Dr Kelsey License.
Hopefully someone touches there heart and see and investigate so we make sure they revoked Dr Kelsey License.
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Never gave my medication tried to not give me my discharge papers, called my name for a urine sample and when I came up , someone there was getting frustrated with them but I didn’t say anything to the lady I just asked if she called my name she rolled her eyes at me and said “yeah, you can wait” which is like okay if some other patient is giving you an attitude what does that have to do with me? The doctor that saw me there left home and didn’t put down the antibiotics and other medication he said he was going to give me. It took them four hours to even give me Tylenol even though they told me at window #3 they next time I get called they were going to give me it but nope I had to keep asking until someone told me to go to window #9 for it.
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The receptionist in office 210 has the worst customer service. First one, no one else, first time. Walk in say good morning, and she response with did you read the sign. The sign says fill out the form and wait to be called. Waited for 10min someone else comes in and they go straight to her and she signs them in. What! That was rude and inconsiderate, when she had seen us standing there. She talked to her like if she knew her. If they are playing favorites just make those people their appointments first. No reason for me to wake up early.
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I always have an excellent experience when I go for my appointments and surgeries… I agree the ER can be though at times, with very long wait times, but my experiences with the ER in past few years have been quite good and attentive. The nurses and doctors take exceptional care of me. I feel very safe in their hands. My prime medical doctors are Dr. Jing Wang Chiang in gynecological oncology and Dr. Christopher Elliott, in urology….they are the best and I honestly love them. I would not go to any other specialized doctors except them. I have my life because of them…( no joke)—a good quality of life—and I am eternally grateful!!! These pics reflect my quality of life… I am a high-stage, chronic cancer patient and have lived longer than anyone expected! ❤️🙏🥹
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