Local Guides World
W 59th St, New York, NY 10019

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Reviews — 8

Daskalos
at 2023 Jul 12
Daskalos
at 2023 Jul 12
You can’t ride a bike less than 30 mins if you want to
Hector J. Noriega
at 2022 May 28
Hector J. Noriega
at 2022 May 28
Excellent bikes. Though be aware 1 hour should be more than enough time. They will not refund an additional hour. Pretty sure this is part of their sales pitch.
Samia B
at 2021 Aug 02
Samia B
at 2021 Aug 02
Very bad experience. We took 3 bikes and one of them broke at the opposite side of Central Park, the rear wheel could not turn so it was impossible to walk next to the bike, we had to carry it to move. We called the urgence number on the ticket 5 times but no answer. I decided to get back to the rental to ask for help. The guy working went to see my friend with the broken bike but came back 5min later saying that it was too late and that he finished working 2 minutes ago. No one was working there after, they didn’t offer us any solution and refused to give my ID back. They asked us to pay for a taxi to bring THEIR defective bike back and would not give me my ID otherwise (this is blackmail) whereas they should have gone get the bike AND my friend back!
I never got my ID back, DO NOT go there, they just want to steal tourists money and won’t help at all of you have an issue. Otherwise if you want to ruin one of your days/nights in NY, that’s the place.
David Bishop
at 2019 Nov 03
David Bishop
at 2019 Nov 03
We had less time than when we had first planned this part of our trip, so we decided to use the ebikes to speed our trip. WHAT A DIFFERENCE! Once we figured out the controls (the device would time out and need to be reset when we stopped to see an area) we found ourselves effortlessly biking throughout the park. Going up hills, we would speedily and effortlessly pass other bikers who were huffing and puffing their way up the hill. We saw everything we had wanted to in our shortened time, and had a blast doing it!
Preeti Patel
at 2019 Aug 23
Preeti Patel
at 2019 Aug 23
WARNING this is a rip off business don't waste your time and money on them! Me and my family were travelling in New York and decided to go to Central Park. We rented two bikes for my kids from them and that was a huge mistake! My kids rode the bikes for literally two minutes but it was too uncomfortable for them due to poor quality of the bikes so we decided to return them. We went to return the bikes and told them the quality of the bike seat is really bad and that my kids feel uncomfortable on them. We couldn't even get a refund! When we told them we wanted a refund they said they would talk to us later but never did. We went up to the manager and asked him. They offered to extend our rides 1 more hour but obviously my kids aren't going to ride those horrible bikes. So we asked for a partial refund and all they said is that we signed the liability saying they can't give us a refund. Overall, they didn't apologize or even give us proper service we wasted so much time! Are they joking around we had the bike for 2 minutes exactly at least give us a partial refund! Very poor service super disappointed what a rip-off and wastage of time and money! This ruined our morning plans! NEVER WASTE MONEY RENTING THESE BIKES!
Corbin Fadi Tom
at 2019 Aug 05
Corbin Fadi Tom
at 2019 Aug 05
I recommend a bike rent
Good quality bikes and fair prices
The USS Maine National Monument is an outdoor monument located at the Merchants' Gate entrance to Central Park, at Columbus Circle, in Manhattan, New York City - USA
a fun time well spent with the family and relatives from NY .
fantastic and friendly service .
Spectacular location.
Mirosław Siemieniuk
at 2017 Aug 26
Mirosław Siemieniuk
at 2017 Aug 26
Interesting but somehow its old style clashes with new, modern buildings around.

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