Local Guides World
Chain for decorative paper, crafting supplies & quirky gifts, plus custom stationery.
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Reviews — 8
Stopped in while staying at the nearby Indigo Hotel for Thanksgiving. This shop had so many unique and fun gifts plus a huge selection of cards and wrapping materials. I probably spent a good 25 minutes browsing with my parents, and we all found something.
We were welcomed when we came into the store and an associate helped us while we browsed. There were a LOT of items but it didn't feel cluttered.
If I didn't have to fly home, I probably would've bought a lot more gifts.
We were welcomed when we came into the store and an associate helped us while we browsed. There were a LOT of items but it didn't feel cluttered.
If I didn't have to fly home, I probably would've bought a lot more gifts.
Stopped in to browse and was eagerly greeted by the manager, I believe her name is Gina. She helped us find all the cute things we didn't know we needed, beautifully heat embossed a book and even gift wrapped it for us. She was the only one working, and worked her tail off to be sure that all were taken care of :)
Melissa was the absolute sweetest employee in retail that I’ve ever had an experience with! She was able to help me work around a difficult situation with a return and went above and beyond what was required. Such a sweet soul. If I could give more stars, I would. Not to mention an excellent multi-tasker as she was the only employee working that shift at the moment. She said that she normally works at the Oak Brook location but since I encountered her at the Naperville location I figured I’d leave the review under this one.
Fantastic shop for stationary, cards and writing-related arts & crafts materials. Great staff; really helpful and friendly! A little pricey, but in line with what you would expect to pay at a brick & mortar store with the benefit of being able to see the items in person. The handmade cards are distinctive and a particularly good deal. Highly recommended.
Such a cool little shop, I went in looking for a specific item, they found it for me and were very knowledgeable about their products and so very helpful. I will without a doubt be going back when I need to restock my supplies(and maybe just because I like to browse). I really can’t recommend them enough if you need stationary or cards.
I walked in not really having a clue what exactly I was wanting to purchase. But I was immediately welcomed by Brenda and she pieces together exactly what I was saying and made the amazing recommendations. Her personality is awesome go visit her.
Worst Customer experience ever.
I walked in between noon-1 pm, with a mask on my face, and sanitizer in my pocket. I had a small box i needed wrapped and that was it.
The store was quiet, and empty, which is fine, i understood because the Holidays were over.
I approach and greet the two at the desk, and ask if they could please wrap the small box i had. The lady at the register mentioned to me, in a condescending tone that she was busy and she had no time at all to wrap my gift, that it required a 24 hour waiting period.
The Store was completely empty with no other customers, except me. I needed to have it wrapped due to time constraints and i could not wait, nor did I want to deal with her attitude anymore. The lady next to her was silent the entire time.
I'm sorry, but when you tell a customer that you have no time, when it literally takes less than 15 minutes to wrap 1 small gift, and the store is empty of anyone else, it paints a clear picture that you do not want to help him/her, and you don't care.
I will not be returning back to Paper Source, as this was a waste of my time, gas, and effort.
I walked in between noon-1 pm, with a mask on my face, and sanitizer in my pocket. I had a small box i needed wrapped and that was it.
The store was quiet, and empty, which is fine, i understood because the Holidays were over.
I approach and greet the two at the desk, and ask if they could please wrap the small box i had. The lady at the register mentioned to me, in a condescending tone that she was busy and she had no time at all to wrap my gift, that it required a 24 hour waiting period.
The Store was completely empty with no other customers, except me. I needed to have it wrapped due to time constraints and i could not wait, nor did I want to deal with her attitude anymore. The lady next to her was silent the entire time.
I'm sorry, but when you tell a customer that you have no time, when it literally takes less than 15 minutes to wrap 1 small gift, and the store is empty of anyone else, it paints a clear picture that you do not want to help him/her, and you don't care.
I will not be returning back to Paper Source, as this was a waste of my time, gas, and effort.
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