Local Guides World
Hardenbergstraße 28/Floor 5, 10623 Berlin, Germany

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Reviews — 8

Jillian Stewart
at 2024 Jan 03
Jillian Stewart
at 2024 Jan 03
Went for a 90 minute massage - amazing. Unfortunately, I can't remember the lady's name but she approved new hires.
Pool, jacuzzi, sauna and steam room. Being as blind as a bat, never saw this sign and on our second day I was chased out of the sauna because I had my swimming costume on. When I asked about this at reception I was given the reason of hygiene, which doesn't work for me. I have no issues with nudity but feel I should be given the choice or at least a good reason. Also, being forewarned might have helped. I think swim wear should be optional but if I go back at least I'll be prepared.
Saleem Haddad
at 2023 Nov 03
Saleem Haddad
at 2023 Nov 03
Nice experience, fair prices and good vibes
A bit small,,,
A R
at 2022 Nov 14
A R
at 2022 Nov 14
We had the Spa included with our stay. I'm not sure if we would have paid 15€ per person, per day otherwise. The lounge area is a bit small, not a lot of lounge chairs. The pool temperature was good, the jacuzzi looked comfortable, but a teenager was playing, so we did not get in. The sauna was the most crowded, 7-8 people (most people were laying down). The steam room was excellent, I enjoyed being in there alone. The spa staff took a bit to arrive, even using the phone to let them know there was a line for people to go in. They provided towels and shoes, free lockers in the back. It was a nice hour relaxing.
Vita Košpić
at 2022 Apr 30
Vita Košpić
at 2022 Apr 30
Great escape from everyday fast lifestyle. Receptionists and spa therapists are very professional and doing the most to keep you relaxed from the moment you open the spa doors. I highly recommend
Aleksandrs P.
at 2021 Sep 07
Aleksandrs P.
at 2021 Sep 07
Manicure and pedicure was OK, BUT:

1) This is a spa in a 5 star hotel and while you wait for your appointment, nothing is offered for you to drink. Not even water (I’m used to have champagne or blue matcha, or almond latte - forget about it here!)
2) Nobody offered to take my jacket, so I had carry it around
3) Manicure and pedicure are done on a massage bed, you are half-laying which is extremely uncomfortable and gave me extreme headache.
4) In the end some mystery water was offered, but once again I’m not used to such a low standards and I’m not some flower pot!
5) Would be nice to inquire in advance what language I prefer to speak!
Bw
at 2021 Aug 18
Bw
at 2021 Aug 18
The treatments are amazing and the staff is really nice and professional. The app's atmosphere is super relaxing and Zen.

Unfortunately, there are a few things lacking which is not acceptable for a high-end luxury spa: A lot of lockers didn't work. Had to try several until I found one that actually locked. Same happened to the girl who came in after me. Due to the covid situation there were too many people in the spa area which led to too many people in the pool, jaccuzi and on the deck chairs by the pools despite the signs. The shower in the locker room was overflowing a little as the drain wasn't cleaned. They provide simple nivea hair products in the locker room and the cotton pads and q-tips were not packed in a sanitary way as well as other female products (again, we are still dealing with Covid). I know it seems like small stuff but for a high-end business everything should be on point.
Giorgio Montaldo
at 2020 Oct 10
Giorgio Montaldo
at 2020 Oct 10
This is one of my favorite Spa ever. The Staff is extremely professional and always trying to exceed the clients expectations. The treatments are very refined and the masseuses are very well prepared.
The swimming pool area has been recently renewed and is definitely a cool place where to regenerate your mind and body for a few hours. There is a jacuzzi with warm water and a sauna as well.

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