GUFF

Staff and owner were very informative. It's a nice, large showroom with well restored pieces and their prices are very competitive. Free parking is a plus.

Always great stuff here good prices and very helpful staff.

Disappointing Customer Experience with GUFF.

I recently visited GUFF and felt compelled to share my experience, which unfortunately left much to be desired. My visit was met with an unwelcoming atmosphere, courtesy of an individual who appeared to be in a sour mood and showed no interest in assisting me.

From the moment I entered the establishment, it was evident that customer service was not a priority. The individual I encountered seemed disinterested in hearing my concerns or assisting me with. Their demeanor was unprofessional, and it left a lasting impression of indifference towards customers.

In today's competitive market, exceptional customer service is pivotal to a business's success. Regrettably, my experience at GUFF fell short of this standard. I believe that a respectful and attentive attitude towards customers is fundamental to any business, regardless of the circumstances.

I hope that GUFF will consider this feedback and take measures to improve the overall customer experience. Politeness, patience, and a willingness to listen are qualities that can make all the difference in fostering customer loyalty and ensuring the success of your business.

We were very unimpressed by the overpriced collection. Staff totally ignored us. Quite rude. Will not be back.

Purchased some kitchen chairs for my parents and delivered them on Sunday - they were just perfect with their existing table! Thanks to the incredibly helpful GUFF staff who helped bring the vision to life! GUFF will be my go to for my furniture needs and I will be watching for chairs for my own table now too!

So happy with my recent purchase of king bed/headboard, it looks great in my newly renovated space. The Guff staff were great to deal with and I will definitely be back to purchase additional items for my home.

honestly, great place, online and in-store everything makes sense. they let you browse without bugging you, and conversely when you ask questions you get straightforward quick service. they don’t engage in sales tricks and they are upfront about any damages or faults in the piece you’re buying. their only sales trick is their great curation; they let the pieces sell themselves, and it seems to be working because the turnover is pretty fast, i browse their website often and always see new stuff. in 2014 we bought a vintage sofa set from them that is still comfy and good looking. and in 2022 we’re buying another three teak pieces. You’re not being frugal if you buy teak from Guff but it seems to me their prices are lower than other similar showrooms in Toronto and the product you’re buying has a resale value.