Artigiano

I never give bad reviews, but this time I unfortunately just have to. The place is pretty, the products fine and the location amazing, but the service we received was awful. The cashier didn‘t greet us, was standing right in front of us without talking and just being on his phone for about a minute, very slowly took our order in a disinterested demeanor while continuing to text, didn‘t say a word after payment and left even though there was a line behind us. He stood in a corner, still on his phone, not giving a single look to what was going in the café. The barista also wasn‘t too engaging, was fairly slow and didn‘t do the drinks in order since the people who ordered after us got their drinks first. I hope they just had a bad day but it didn‘t seem that way.

Excellent friendly service. I was visiting Vancouver for vacation, and went to this cafe for breakfast everyday during my week long vacation, due to the friendliness of the staff and delicious food. Their truffle mushroom wrap and the ham & cheese croissant were delicious. They also made my chai latte extra strong when requested, exactly to the way I like it. Thank you for the great service.

Arrived in Vancouver yesterday and greatly enjoyed this cafe. Had a bagel sandwich and an egg bite and both were fresh and delicious, also had a latte while I sat and worked. A nice space to set and work on the wifi in downtown Vancouver :)

Went by this afternoon to check out the one on Hornby. Paid over seven dollars for a large latte. Seems like it’s turned into another tourist trap coffee shop. Apathetic, ESL staff, dirty dishes on most of the tables, bland food and Mediocre coffee. They had a promotion for a complementary croissant with a latte, the croissant was a plain day old bakery item about as tasteful as the cardboard box it came in. This used to be a great coffee shop but now it seems like another business that didn’t recover its service after Covid

I went to Artigiano this morning to grab a coffee and food. When I leave from the entrance, there was a caretaker blowing the street leaves and dust all over me, including my coffee and food. I hope that there could be improvement from the property management to provide clear guidance to their staff not to blow the dust toward customer or any entrance of these coffee shops. located in their building. It is common sense.

Great ambiance at this cafe. Quiet during the week days. Can be very lively and busy once cruise season hits in the summer with lots of tourist. Super busy on the weekends. Coffee here unfortunately was very watered and gross. We ordered two cappuccinos and they were watery and bitter. Bathroom is available without key required.

Nice place for a decent cup of coffee with some pastries and wraps. Cool vibe with friendly staff.

I will recommend mushroom truffle wrap.

Plenty of options for vegan and vegetarian folks.