Megabus

I tried six times to pay on the website and each time, it didn't work.
Apparently, it happens all the time. It would be great to fix that problem!

Big disappointment. We had a ride today. I have paid 12 dolar extra for the front seat on the diagram behind the driver for my kids to experience road trip. Bus was late 20 min. Beside paying extra now driver is telling that seats are not available and seated us one lane behind the extra paid seats and simply telling that this isout of discussion.

The biggest problem in US that people are out of empathy and all that matters are rules for them.

In addition since the bus was late and we are tourists here we try to reach them but there were no direct phone number to call or reach only robot chat on their web page.

I was very nervous to get my friend from Japan that does not speak English on a bus to Orlando after reading some of the reviews. I want to thank the driver for taking care of my friend, he even called Uber for her. Unfortunately I forgot to ask his name. He was a driver from FortLauderdale Sheridan to Orlando at 10.40 March 27. 2023
God Bless his king heart ! Bus was good, trip was fine and driver was our angel today ! thank you !!!!

Horrible never use there services. If you don't have the exact location. They told me some Emarld Plaza but it the greyhound station. What wrong with saying greyhound statation you give exact address but a different name. SMH guess what no refund. Do not use service.

It's always hit or miss. Sometimes they're early, most of the time late. Expect the worst bathroom you've experienced stateside. The drop off address didn't match the address in the email.... About 15 minutes away. Good deal if you get a 1$ ticket.

Crooks! Left me stranded at the bus station and never bothered to even show up. Customer service representatives answer with the same script "if it doesn't show up in 10 minutes, call back". The bus never showed up. Won't refund your money either, basically saying too bad so sad, buy another ticket. You get what you pay for. Stay away!

The bus is on schedule most of the time. Sometimes acts of nature makes it a little late. Other than that, it is always an enjoyable ride from Miami to Orlando. Also, you can check in only one bag that weighs up to 50 lbs. You can carry another in the bus with you. No overhead storage inside the bus though.