Ornellaia

Lovely, attentive service. Delicious, fresh cuisine. Beautiful ambiance. And one of the only places able to accommodate our table in the late evening. Worth a visit!

We had such a great time. We had just arrived to Zurich late and wanted dinner. This was the only place still open and they were gracious enough to seat us immediately. The service was great and the food was top notch. The eggplant parmasian was fried and baked and had amazing texture. The white truffle pasta was aldente and very flavorful. On my next visit to Zurich we'll be back there again.

Great ambience and service. The appetizer is decent, but the shrimp in pasta wasn’t super fresh. The non seafood dishes are better.

Extremely tasty food, with high quality ingredients. Loved the prawn and the asparagus. Definitely one of the tastiest Italian restaurants in Zurich!

It was quite a mediocre display for Ornellaia when we were there with issues with the food and service. Overall the space is beautiful and tables are spacious, I very much appreciated that effort.

The service - mostly professional yet cold, even for Swiss standards. Not up to par for a Michelin star restaurant, with little explanation about the menu and inattentive staff. At one point I dared to fill my own water glass when the hostess/server rushed to our table and literally grabbed the bottle from my hand saying it was her job. Needless to say my glass remained empty during the meal if I didn’t fill it myself afterwards. Overall the staff were unpleasant with us (see more below).

Food: big disappointment. We opted to do two appetizers and two pastas (one can order the pasta dish as a small course or a main, which we did). My appetizer - artichoke filled with roasted vegetables was really shameful in its lack of complexity for technique or flavor. I left half uneaten. My partner had the pork belly which was greasy and not good. The pastas were ok, but really nothing exciting. My partner ordered the Cacio a Pepe - and the server said there would be two parts to the dish when he dropped off the first one. After eating it, my partner simply received another bowl of the same exact dish. We both shook our heads - why not just serve a larger dish so we could both enjoy our meals at the same time? The dish itself, again was mediocre. Same goes for my Orecchiette - expected to be wow’ed - it was just ok but truly not special.

Finally - when the original server/hostess came to clear our table from the appetizer course she noticed we left the dishes half eaten. She asked if everything was ok, which we told her we didn’t enjoy the dishes, she then just shrugged, said “ok”, and walked away. Not quite sure what Michelin standards are but when the guest isn’t happy, especially mid meal, you try to understand and make an effort to fix. Zero here.

In summary, what a disappointment. Needless to say this was a very expensive meal, and we left very unsatisfied. Too bad.

Ornellaia is an absolute pleasure, and one of my very favorite restaurants in Zurich. There I enjoy Italian food that is among the best I have eaten anywhere, with impeccable friendly service, in a lovely room enhanced by tasteful artwork. All super conveniently located in the heart of Zurich on the Bahnhofstrasse. There is a daily lunch menu as well as comprehensive a la carte. I love the creatively prepared traditional dishes as well as the nice extras. As with the best of anything, it is not inexpensive.

Locality/interior design, food quality and presentation very good. Service personnel needs more hospitality schooling (serving wine not over the guest's shoulder and across the table to the other side, serving right food to right person...) small things but the icing on the cake