River Club at Hudson Park Apartments

Rent went extremely high for lower quality of living standards. Constant new front desk people should be a red flag with management. Elevators don’t work all the time. I would like an explanation as to why rent increased when the building significantly diminishing.

Leasing office does not respond to any requests. I filled out the online form multiple times to receive more information and to try to schedule a tour, emailed them, called the number on the website (was directed to a customer service line and then was transferred to the front desk of the building and they said they couldn't help me). Can only imagine what their management is like if their leasing office doesn't even respond to potential tenants...

River Club at Hudson Park Apartments is a gorgeous waterfront community on the Hudson River right outside New York City. 30 minutes by Metro-North. Their leasing office has offered excellent service to help me find the perfect apartment to share with my family and to also work from home. I would like to give a special shoutout to Marienne Andino, she is a first-class leasing specialist. She made finding the process perfect while I focused on work. She was extremely knowledgeable and highly professional. She is so warm and made herself available in every stage of the process. The apartment is spacious. The amenities are quality. The concierge service is top of the line. The servicing staff is gracious.
It's a great place to work and live. It's also easily accessible to reach work in Manhattan and the area of Yonkers is safe at all times. This is first-class living in New York State. Thanks Marienne!

No way to get into contact with leasing office which seems to be an ongoing issue. They will not call back or respond to emails. I can only imagine what management is like living here. Who knows maybe the workers are on strike or dissatisfied with the job that they gave a big F you to the building and property by trying to not rent out the units. RIP to profits. Power to the workers tho 🤷‍♀️ Don’t even try to lease or book a tour. It’s a waste of time. There are other apartments in the same city or surrounding cities.

Too many issues with this place. I wished I had never rented here. Firstly, after providing documentation multiple times to Nicole of having renters insurance I was still being charged a $15 fee. Secondly, they lack communication and neglected to notify me in a timely manner that their machine could not scan the money order my former bank issued. Instead they added a charged of $75 to my account. If I hadn’t had inquire about the charge 2 months later, I would not have know they weren’t able to cash the money order and by that time I had closed my bank account, which made it a hassle to get another money order re-issued. Third, do not think you’re safe here. I don’t even think their cameras work because there was a robbery that took place next to my apartment and I made contact with one of the perpetrators while the robbery was in progress. In my opinion, their response to the situation was more along the lines of blaming the victim. Fourth, they charged excessive fees after I move out. And they also owe me a refund for charging a fee when I had rental insurance for the entirety of my lease. Yet when I reach out to the company, no one will respond. I’ve rented luxury apartment before and have never experienced this level of frustration like I have renting here. Do y’all selves a favor and save yourself the headache and look elsewhere, this is my advice.

For the benefit of those that may be seeking a dwelling for the first time in a muli-family facility, obviously location, amenities and convenience are determine factors, but one often overlooked is the level of service provided by the property manager, that can make all the difference between a great experience and a frustrating one. I want to give a special mention to Sabrina from the leasing office. Not only did she go above and beyond looking for the best deal that fitted my budget, she also made recommendations that I was not even thinking of. She is beyond knowledgeable of her property, the community and neighborhood and she is very resourceful. The proof for me was how many people made it their point to go out of their way to come up to me and let me know that I was working with the best bar none. She is so humble, does not put pressure on you and is available. What has been most impressive is her dedication to provide you with a great experience beyond signing of the lease. I see her everywhere wearing many hats, always with a smile and a can-do/we-will-get-it-done attitude. I am SO glad my experience was with her. Sincerely, JCL

We had the pleasure of working with Sabrina from the leasing team. She was incredibly diligent and responsive to us and our concerns. She showed us many apartments and wanted us to be 100% comfortable before renting. We’re very appreciative of her and she was a pleasure to work with.
We’ve been here for almost a month now and we love living here. It’s quiet, well maintained and clean. We also have very friendly neighbors and the staff is all super nice. Location is convenient and also beautiful.

Our only concern is the garage, the turns are a little tight and there aren’t mirrors at every corner to see incoming cars which can be problematic. Besides that, overall, we are very happy we chose River Club!