PEP Somerset West Mall

Absolutely terrible behaviour from the Staff today in store , took my girlfriend shopping bag forcefully from another store straight of of her hands and not saying anything, no explanation on why doing so making her uncomfortable and making her feel like she has done something wrong. And putting the bag behind the counter.

I would like management option and excuse on this treatment.

I love Pep. This one is very organized and neat and it makes shopping much more enjoyable. Great kiddy clothes options and the cutest baby things!

I always find specials at this store! Only disappointment is that they don't stock king size comforters otherwise great store.

Went today for one shirt and they were already closed, sign says they will close at 5 for stock taking and not at 3, security was knocking for about a half an hour and was completely ignored. More than 5 customers was waiting outside and you could see there is people inside that looked like customers, if they'd close earlier, the nice thing to do was at least tell security why and not waste everyone's time.

Horrible, always a long queue. I went in there this morning and my card decline numerous times.i went to bank and inquire and found out there is nothing wrong with my card.went back to pep to a long queue and see the same cashier telling people that there cards is not working but it was there machines that was faulty. No communication to customers making them wait in the queue for long and then say your card is not working can you please give draw money

Nice and clean place. Lots of cheap clothes here. Not the best quality but not the worst either. If you're on a tight budget, then this is the place to shop. They cater for the masses. Always full. You're must go early to avoid big crowds. They follow covid policy here.

This store has moved forward in leaps and bounds. Considering that most garments are manufactured in South Africa...they do offer a wide range to choose from, and generally over all their quality has improved. ( so support local when you can).
I think for most moms...its a go-to store for school uniforms ( its simply affordable)....and when your babies are busy growing by-the- minute into little big people...its surely makes sense to buy affordable clothing, as kids grow out of their clothes so fast.( so start saving yourself some money now).
For me, I found items ( for eg: beauty mirrors and cosmetic/ brush holders) that I use on a daily basis for my beauty workshops, to be really great value for money...especially when you are buying 20-30 units of the same item quite regularly.
The only thing I would like to see change...is that they should create more of a "organized" shop front, with organized shelving/ lighting... to display stock in an appealing way. ( visualization is still key to attracting buyers).