Brisbane Airport Parking Domestic Terminal

Huge , lavish parking area. Since we were new to Brisbane on a vacation, it was a little difficult for us to spot our rental car drop off zone. But for people who live there, it must be a very convenient place to park their vehicles. There is a big fuel station which could accommodate close to 20 cars at a time, lots of cafes to enjoy. So go for it.

Parking is good value for money. Frequent bus service to terminals and the parking area is easy to find

Spacious Airport
Large Rang of Shops
PlNe Delayed fir 5 Hours

The parking inspectors are a bit overzealous. We just turned into the parking pick-up bay when approached to move on even though our passenger was to be there within a couple of minutes.

price is a bit expensive, but comparative to other airports/taxi/rideshare so no issues there.

what I found really excellent was the customer service. I went to leave the carpark, and the boom gate wouldn't let me out. I pressed a button on the ticket machine, and within seconds I was having a chat with a nice bloke called Jake who sorted it all out. great service, could easily have been an annoying delay to leaving but instead it couldn't have been easier.

Terrible customer service. No way to call or contact airport parking to extend our stay due to a delayed flight.
All calls, faqs, emails redirect to a online form, which refuses to send if you need to extend your stay, saying it will simply charge $20 or more on exit.

I accidentally booked for 7pm instead of 7am. I pressed for help at the boom gate and the gentleman was of great help. He said that he adjusted the booking and I will just be charged the difference rather than having to pay both the booking and taking a card. This is great service. They could have easily been super mean about my mistake but were very nice and understanding. They also fixed the issue very quickly!! I was shocked. I park here a lot and will continue to do so after this experience.